For Experienced Help Desk Managers, annual average wages total $75K per year. Total cash compensation to Experienced Help Desk Managers ranges from $51K on the lower end to $108K on the higher end; the final number includes potential for approximately $10K each from bonuses and profit sharing in exceptional cases. The vast majority (80 percent) of Experienced Help Desk Managers who answered the questionnaire are male. Though the majority of Experienced Help Desk Managers do not report high levels of job satisfaction, most are moderately content with their role. A large number report receiving medical coverage from their employers and most collect dental insurance. The information for this rundown comes from respondents who completed PayScale's salary questionnaire.
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$52,355 - $101,917
$52K
$75K
$100K
MEDIAN: $74,581
10%
50%
90%

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$21.27 - $59.18
$21
$25
$59
MEDIAN: $24.73
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Salary
$52,355 - $101,917  
   
Bonus
$0.00 - $10,101  
Profit Sharing
$-0.50 - $9,933  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$50,752 - $107,748  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 142
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$25$50$75
Hourly Rate
$21.27 - $59.18  
   
Overtime
$39.17  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Bonus
$0.00 - $10,101  
   
Profit Sharing
$-0.50 - $9,933  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$50,752 - $107,748  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 11

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Key Stats for Help Desk Manager

Gender

Female
20 %
Male
80 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 22 votes.
088
10-19 years
88%
20 years or more
12%
Location:
Years in Fields/Career:
United States (change)

Skills That Affect Help Desk Manager Salaries

Help Desk / Desktop Support
up arrow 1%

People Management
up arrow 1%

Microsoft Office
0%

National Average
$75,000

Microsoft Excel
up arrow 1%

Help Desk / Desktop Support (Tier 2)
up arrow 2%

Systems Help Desk Management
up arrow 2%

Windows Operating System General Use
up arrow 2%

Project Management
up arrow 3%

Microsoft Exchange
up arrow 3%

Microsoft Word
up arrow 3%

SQL
up arrow 6%

Network Management / Administration
up arrow 8%

Microsoft Access
up arrow 20%

Windows NT / 2000 / XP Networking
up arrow 20%

A+
up arrow 21%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 22 votes.

Gender

Female
20 %
Male
80 %

Common Health Benefits

medical benefits
Medical: 88%
dental benefits
Dental: 83%
vision benefits
Vision: 75%
dental benefits
None: 9%
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