Help Desk Operator Salary (United States)

A Help Desk Operator earns an average wage of $15.09 per hour. Most people with this job move on to other positions after 10 years in this career.
Help Desk Operator Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$29,479 - $52,072
(Median)
29K
46K
52K
MEDIAN: $35,818
10%
75%
90%
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Help Desk Operator Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$9.27 - $20.87
(Median)
9
12
15
18
21
MEDIAN: $15.00
10%
25%
50%
75%
90%
Add this chart to your site

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Salary
$29,479 - $52,072  
   
Bonus
$0.00 - $3,490  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,911 - $48,456  
PayScale
Country: United States | Currency: USD | Updated: 11 Jun 2014 | Individuals Reporting: 65
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$11$22$33
Hourly Rate
$9.27 - $20.87  
   
Overtime
$1.52 - $30.58  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$22K$44K$66K
Bonus
$0.00 - $3,490  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,911 - $48,456  
PayScale
Country: United States | Currency: USD | Updated: 11 Jun 2014 | Individuals Reporting: 65
Is Help Desk Operator your job title? Get a personalized salary report!
Location:
United States (change)
Years in Field/Career:

Job Description for Help Desk Operator

  • Assess problem severity and involve appropriate IT staff or provide user training.
  • Configure, troubleshoot, and upgrade computers and software remotely or in person.
  • Monitor system status and alerts, including antivirus and backups.
  • Perform routine backups and data migrations.

Help Desk Operator Job Listings

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Experience Affects Help Desk Operator Salaries

Mid-Career
up arrow 25%
National Average
$33,000
Entry-Level
up arrow 1%

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 14 votes.

Gender

Female
47%
female alumni
 
Male
53%
male alumni

Years of Experience

Less than 1 year
18%
1-4 years
63%
5-9 years
9%
10-19 years
6%
20 years or more
3%

Common Health Benefits

medical benefits Medical: 65% dental benefits Dental: 60%
vision benefits Vision: 49% employee benefits None: 32%
Find Out Exactly What You Should Be Paid
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