Help Desk Representative Salary (United States)

A Help Desk Representative earns an average wage of $14.86 per hour. People in this job generally don't have more than 10 years' experience.
Help Desk Representative Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$27,534 - $46,061
(Median)
28K
35K
39K
46K
MEDIAN: $34,706
10%
50%
75%
90%
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Help Desk Representative Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$9.96 - $20.93
(Median)
10
12
15
18
21
MEDIAN: $14.00
10%
25%
50%
75%
90%
Add this chart to your site

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$16K$32K$48K
Salary
$27,534 - $46,061  
   
Bonus
$0.00 - $2,980  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,580 - $45,948  
PayScale
Country: United States | Currency: USD | Updated: 11 Jun 2014 | Individuals Reporting: 239
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$11$22$33
Hourly Rate
$9.96 - $20.93  
   
Overtime
$5.03 - $31.13  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$22K$44K$66K
Bonus
$0.00 - $2,980  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,580 - $45,948  
PayScale
Country: United States | Currency: USD | Updated: 11 Jun 2014 | Individuals Reporting: 239
Is Help Desk Representative your job title? Get a personalized salary report!
Location:
United States (change)
Years in Field/Career:
Job Description for Help Desk Representative
  • Troubleshoot all information technology issues, including software, hardware, and networking.
  • Install and update desktops, laptops, PDAs, peripherals, networks, and related software.

Help Desk Representative Job Listings

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Popular Skills for Help Desk Representative
Related Job Salaries

Experience Affects Help Desk Representative Salaries

Experienced
up arrow 19%
National Average
$33,000

Skills That Affect Help Desk Representative Salaries

A+
up arrow 7%
Help Desk / Desktop Support (Tier 1)
up arrow 5%
Microsoft Excel
up arrow 5%
Windows Operating System General Use
up arrow 4%
Help Desk / Desktop Support (Tier 2)
up arrow 4%
Help Desk / Desktop Support
up arrow 1%
Windows NT / 2000 / XP Networking
up arrow 1%
Microsoft Office
0%
National Average
$33,000
Microsoft Word
up arrow 2%
Job Satisfaction
Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 36 votes.
Gender
Female
29%
female alumni
 
Male
71%
male alumni
Years of Experience
Less than 1 year
12%
1-4 years
59%
5-9 years
19%
10-19 years
10%
20 years or more
1%
Common Health Benefits
medical benefits Medical: 77% dental benefits Dental: 69%
vision benefits Vision: 58% employee benefits None: 19%
Find Out Exactly What You Should Be Paid
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Location:
United States (change)
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