Help Desk Representative Hourly Rate

Updated: 3 Jun 2012
United States » Job » Help Desk Representative Overview » Help Desk Representative Hourly Rate
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national salary data
National Pay Data
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$11$22$33
Hourly Rate$9.92 - $20.97  
   
Overtime$3.79 - $30.64  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$22K$44K$66K
Bonus$0.00 - $3,454  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,485 - $45,636  
PayScale
Country: United States | Currency: USD | Updated: 3 Jun 2012 | Individuals Reporting: 142
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Companies and Industries for Help Desk Representative Salaries

Popular Employers

Hourly Rate

Hewlett-Packard CompanyNot enough data
Advanced Technology Services, Inc.Not enough data
Popular Industries

Hourly Rate

Information Technology (IT) Services$10.79 - $24.32
Financial Services$11.09 - $23.03
Help Desk & Call Center Outsourcing$9.11 - $18.67
Healthcare$10.93 - $23.61
Internet Service Provider (ISP)$10.31 - $21.45

key statistics
Key Statistics for Help Desk Representative Salaries and Jobs

Gender
Female
30%
female alumni
 
Male
70%
male alumni
Hourly Rate:$14.23 - $16.83 $10.84 - $18.51
Years of Experience
Less than 1 year
15%
1-4 years
56%
5-9 years
17%
10-19 years
11%
20 years or more
1%
Top Degrees

Hourly Rate

Bachelor's Degree$10.41 - $22.67
Associate's Degree$12.75 - $17.43
Bachelor of Science (BS / BSc), Business AdministrationNot enough data
Bachelor of Arts (BA), EconomicsNot enough data
Most Common Health Benefits
medical benefits Medical: 77% dental benefits Dental: 65%
vision benefits Vision: 55% employee benefits None: 20%

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career path
Career Path for Help Desk Representative Jobs

Common Past Jobs
Common Future Jobs

Help Desk Representative

Salary Range

$21,485 - $45,636
payscale
Customer Service Representative (CSR)
$19,430 - $41,713
 
Common Future Jobs

Help Desk Representative

Salary Range

$21,485 - $45,636
payscale
Help Desk Technician
$24,681 - $50,485
Help Desk Specialist
$27,586 - $54,303
Computer Help Desk Representative
$22,251 - $48,177
 

career path
Salary Map for Help Desk Representative Jobs

Top Cities by Popularity for Help Desk Representative Jobs

sample job description
Help Desk Representative Job Description

People with the job title Help Desk Representative typically fall into one of the following PayScale standard occupations.

Provide technical assistance to computer system users. Answer questions or resolve computer problems for clients in person, via telephone or from remote location. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
Troubleshoot all information technology issues, including software, hardware, and networking. Install and update desktops, laptops, PDAs, peripherals, networks, and related software.

See Sample Job Descriptions for All Jobs

average job salaries
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