Mid-Career Help Desk Representative Salary

The average Mid-Career Help Desk Representative earns approximately $17.00 per hour. Making up 71 percent of those who took the survey, male Mid-Career Help Desk Representatives greatly outnumber their female counterparts. A fair number enjoy medical while more than half get dental coverage. Vision coverage is also available to the greater part. Among folks in this role, job satisfaction levels approximately match the national average. The data for this snapshot was collected from individuals who took PayScale's salary survey.

$36,000 - $57,000
$43K
MEDIAN: $43,356
50%

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$9.30 - $24.87
$9
$17
$25
MEDIAN: $17.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Salary
$43,356  
   
Bonus
$1,550  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,491 - $58,575  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 9
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$9.30 - $24.87  
   
Overtime
$24.00  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$1,550  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,491 - $58,575  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 13

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Key Stats for Help Desk Representative

Gender

Female
29 %
Male
71 %

Job Satisfaction

Satisfied
Rated 3 out of 5
based on 3 votes.
5-9 years
77%
10-19 years
23%
Location:
Years in Fields/Career:
United States (change)

Skills That Affect Help Desk Representative Salaries

A+
▲1%

National Average
$38,000

Microsoft Office
▼7%

Help Desk / Desktop Support (Tier 1)
▼7%

Help Desk / Desktop Support
▼7%

Windows Operating System General Use
▼9%

Help Desk / Desktop Support (Tier 2)
▼10%

Job Satisfaction

Satisfied
Rated 3 out of 5
based on 3 votes.

Gender

Female
29 %
Male
71 %

Common Health Benefits

medical benefits
Medical: 76%
dental benefits
Dental: 67%
vision benefits
Vision: 67%
no benefits
None: 19%