Average Mid-Career Help Desk Representatives make around $18.05 per hour. Men working as Mid-Career Help Desk Representatives who took the survey just slightly outnumber women at 55 percent. The majority of workers in this position feel that job satisfaction is low. Medical benefits are awarded to a fair number, and the larger part earn dental coverage.

$33,908 - $44,237
(Median)
$
$37K
$
MEDIAN: $36,568
50%

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$9.06 - $25.48
(Median)
$9
$18
$25
MEDIAN: $18.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$19K$38K$57K
Salary
$36,569  
   
Bonus
$1,550  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,960 - $55,452  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 9
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$9.06 - $25.48  
   
Overtime
$13.50  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$1,550  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,960 - $55,452  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 10
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Skills That Affect Help Desk Representative Salaries

A+
up arrow 6%

Help Desk / Desktop Support
0%

National Average
$37,000

Microsoft Office
up arrow 3%

Help Desk / Desktop Support (Tier 1)
up arrow 3%

Help Desk / Desktop Support (Tier 2)
up arrow 6%

Gender

Female
45 %
Male
55 %

Common Health Benefits

medical benefits
Medical: 76%
dental benefits
Dental: 65%
medical benefits
Vision: 65%
dental benefits
None: 18%
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