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Mid-Career Help Desk Representative Salary

It's impossible to make it big as a Mid-Career Help Desk Representatives ; the average employee scrapes together only around $37K per year. A fair number get medical and dental insurance, and more than half get vision plans, too. Most Mid-Career Help Desk Representatives report high levels of job satisfaction. Male Mid-Career Help Desk Representatives are far more common among survey respondents than their female counterparts, who typically comprise less than one-third of the field. This report is based on answers to PayScale's salary questionnaire.

$29,882 - $45,533
(Median)
$30K
$37K
$46K
MEDIAN: $37,381
10%
50%
90%

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$10.30 - $23.72
(Median)
$10
$16
$24
MEDIAN: $16.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$17K$34K$51K
Salary
$29,882 - $45,533  
   
Bonus
$0.00 - $3,465  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,127 - $48,609  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 23
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$13$26$39
Hourly Rate
$10.30 - $23.72  
   
Overtime
$15.10 - $36.15  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$26K$52K$78K
Bonus
$0.00 - $3,465  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,127 - $48,609  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 23

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Skills That Affect Mid-Career Help Desk Representative Salaries

A+
up arrow 5%

National Average
$37,000

Help Desk / Desktop Support
up arrow 1%

Help Desk / Desktop Support (Tier 1)
up arrow 3%

Microsoft Office
up arrow 4%

Help Desk / Desktop Support (Tier 2)
up arrow 7%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 4 votes.

Gender

Female
29 %
Male
71 %

Common Health Benefits

medical benefits Medical: 78% dental benefits Dental: 75%
vision benefits Vision: 68% employee benefits None: 15%
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