The average pay for an Experienced Help Desk Specialist is $47,185 per year. The skills that increase pay for this job the most are Windows NT / 2000 / XP Networking and Microsoft Active Directory.

$36,369 - $65,743
(Median)
$36K
$47K
$66K
MEDIAN: $47,185
10%
50%
90%

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$14.40 - $27.10
(Median)
$14
$20
$27
MEDIAN: $20
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Salary
$36,369 - $65,743  
   
Bonus
$0.00 - $2,447  
Profit Sharing
$3,000  
Commission
$750  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,185 - $62,538  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 100
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$15$30$45
Hourly Rate
$14.40 - $27.10  
   
Overtime
$19.63 - $43.64  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$30K$60K$90K
Bonus
$0.00 - $2,447  
   
Commission
$750  
Profit Sharing
$3,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,185 - $62,538  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 81

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Skills That Affect Help Desk Specialist Salaries

Windows NT / 2000 / XP Networking
up arrow 15%

Microsoft Active Directory
up arrow 10%

Network Management / Administration
up arrow 8%

Microsoft Exchange
up arrow 7%

Windows Operating System General Use
up arrow 6%

Microsoft Office
up arrow 5%

Help Desk / Desktop Support (Tier 2)
up arrow 4%

Microsoft Word
up arrow 2%

Customer Service
0%

Microsoft Excel
0%

National Average
$45,000

A+
up arrow 2%

CompTia Network+
up arrow 2%

Help Desk / Desktop Support
up arrow 3%

Computer Hardware Technician
up arrow 3%

Help Desk / Desktop Support (Tier 1)
up arrow 6%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 23 votes.

Gender

Female
32 %
Male
68 %

Common Health Benefits

medical benefits
Medical: 83%
dental benefits
Dental: 77%
medical benefits
Vision: 60%
dental benefits
None: 17%
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