The average pay for an Experienced Help Desk Specialist is $48,594 per year. The skills that increase pay for this job the most are Windows NT / 2000 / XP Networking and Microsoft Active Directory.

$37,241 - $67,693
$37K
$49K
$68K
MEDIAN: $48,594
10%
50%
90%

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$14.60 - $27.36
$15
$21
$27
MEDIAN: $20.84
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$23K$46K$69K
Salary
$37,241 - $67,693  
   
Bonus
$0.00 - $2,013  
Profit Sharing
$1,000  
Commission
$750  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,737 - $63,645  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 97
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$17$34$51
Hourly Rate
$14.60 - $27.36  
   
Overtime
$19.71 - $48.94  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Bonus
$0.00 - $2,013  
   
Commission
$750  
Profit Sharing
$1,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,737 - $63,645  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 75

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Key Stats for Help Desk Specialist

Gender

Female
30 %
Male
70 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 18 votes.
088
10-19 years
88%
20 years or more
12%
Location:
Years in Fields/Career:
United States (change)

Skills That Affect Help Desk Specialist Salaries

Windows NT / 2000 / XP Networking
up arrow 13%

Microsoft Active Directory
up arrow 10%

Network Management / Administration
up arrow 7%

Windows Operating System General Use
up arrow 6%

Microsoft Exchange
up arrow 6%

Help Desk / Desktop Support (Tier 2)
up arrow 5%

Microsoft Office
up arrow 5%

Customer Service
up arrow 1%

Microsoft Word
up arrow 1%

National Average
$47,000

Microsoft Excel
up arrow 1%

A+
up arrow 3%

CompTia Network+
up arrow 3%

Help Desk / Desktop Support
up arrow 4%

Computer Hardware Technician
up arrow 4%

Help Desk / Desktop Support (Tier 1)
up arrow 5%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 18 votes.

Gender

Female
30 %
Male
70 %

Common Health Benefits

medical benefits
Medical: 83%
dental benefits
Dental: 77%
vision benefits
Vision: 61%
dental benefits
None: 17%
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