Help Desk Specialist with Help Desk / Desktop Support (Tier 2) Skills Salary

A Help Desk Specialist with Help Desk / Desktop Support (Tier 2) skills earns an average salary of $45,896 per year. People in this job generally don't have more than 20 years' experience.

$34,464 - $60,308
$34K
$46K
$60K
MEDIAN: $45,608
10%
50%
90%

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$15.05 - $26.52
$15
$19
$27
MEDIAN: $19.39
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$21K$42K$63K
Salary
$34,464 - $60,308  
   
Bonus
$0.00 - $5,152  
Profit Sharing
$1,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$33,029 - $59,493  
Country: United States | Currency: USD | Updated: 4 May 2017 | Individuals Reporting: 127
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14$28$42
Hourly Rate
$15.05 - $26.52  
   
Overtime
$23.72 - $40.20  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$28K$56K$84K
Bonus
$0.00 - $5,152  
   
Profit Sharing
$1,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$33,029 - $59,493  
Country: United States | Currency: USD | Updated: 4 May 2017 | Individuals Reporting: 107

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Pay by Experience Level for Help Desk Specialist

Pay by Experience for a Help Desk Specialist has a positive trend. An entry-level Help Desk Specialist with less than 5 years of experience can expect to earn an average total compensation of $39,000 based on 124 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Help Desk Specialist with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $44,000 based on 90 salaries. An experienced Help Desk Specialist which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $50,000 based on 58 salaries. A Help Desk Specialist with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $52,000 based on 11 salaries.

Pay Difference by Location

National Average: $43,867

Larger city markers indicate a job is popular in that location.

Key Stats for Help Desk Specialist

Gender

Female
16 %
Male
84 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 41 votes.
Less than 1 year
0%
1-4 years
42%
5-9 years
31%
10-19 years
23%
20 years or more
4%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Help Desk Specialist Salaries

Late-Career
▲19%

Experienced
▲14%

National Average
$44,000

▼1%

Entry-Level
▼10%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 41 votes.

Gender

Female
16 %
Male
84 %

Years of Experience

Less than 1 year
0%
1-4 years
42%
5-9 years
31%
10-19 years
23%
20 years or more
4%

Common Health Benefits

medical benefits
Medical: 81%
dental benefits
Dental: 73%
vision benefits
Vision: 61%
no benefits
None: 16%
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