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Help Desk Team Leader Salary

United States » Job » Help Desk Team Leader Overview » Help Desk Team Leader Salary

Updated: 10 Jun 2013

Job Satisfaction

Extremely satisfied

Rated 5 out of 5 based on 38 Help Desk Team Leader votes.

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Part of:

Help Desk Support Salary, Leader Salary, Recreation Leader Salary

Related to:

Service Desk Team Lead Salary

Help Desk Team Leader 2013 Total Pay (?

XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.

)

$33,227 - $66,782

(Median)

33K

40K

48K

55K

67K

MEDIAN: $47,688

10%

25%

50%

75%

90%

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Help Desk Team Leader Job Listings

Team Leader Help Desk

May 28

Nestle - New York, NY

âÃÂ Provide Tier 2 support for tickets if the Help Desk Associates are not able to close. oÃâÃÂ Ã... ÃÂ 5 to 7 years of Help Desk support experience. Ã... - Indeed

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National Salary Data

	National Salary Data (? XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey. )	$0	$23K	$46K	$69K
Salary	$33,698 - $67,968
Bonus	$0.00 - $3,411
Profit Sharing	$983 - $3,052
Total Pay (? XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare). )	$33,227 - $66,782
Country: United States \| Currency: USD \| Updated: 10 Jun 2013 \| Individuals Reporting: 182

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Help Desk Team Leader Tasks

Build and maintain knowledge bases for users and help desk team.
Interact with organization management to report metrics and to determine priorities and desired response times.
Lead help desk staff, setting schedules, evaluating performance, and creating standard protocols.
Control work flow for tickets and long-term projects, and escalate issues as they arise.

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Companies and Industries for Help Desk Team Leader Salaries

Popular Industries

Salary Range


Information Technology (IT) Services	$36,653 - $63,092
Health Care	$36,805 - $63,408
Insurance Carrier	$37,271 - $63,144
Financial Services	$36,981 - $63,038
College or University	$35,489 - $60,593

Popular Employers

Salary Range

There is not enough data available to display this chart.

Key Statistics for Help Desk Team Leader Salaries and Jobs

Gender

	Female 22%			Male 78%
Salary:	$38,641 - $55,495			$37,831 - $53,683

Years of Experience

Less than 1 year

1-4 years

33%

5-9 years

36%

10-19 years

26%

20 years or more

Top Degrees

Salary Range


Bachelor's Degree	$32,506 - $70,095
Associate's Degree	$32,215 - $68,041
Bachelor of Science (BS / BSc), Information Technology (IT)	$40,000 - $57,391

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Most Common Health Benefits

	Medical: 88%		Dental: 83%
	Vision: 72%		None: 10%

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