The average wage for a Help Desk Technician with Systems Troubleshooting skills is $16.70 per hour. Most people move on to other jobs if they have more than 20 years' experience in this field.

$29,126 - $54,606
(Median)
$29K
$39K
$55K
MEDIAN: $39,414
10%
50%
90%

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$12.33 - $21.99
(Median)
$12
$17
$22
MEDIAN: $16.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$19K$38K$57K
Salary
$29,126 - $54,606  
   
Bonus
$0.00 - $3,052  
Profit Sharing
$153.19 - $3,915  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,972 - $51,511  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 183
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$12$24$36
Hourly Rate
$12.33 - $21.99  
   
Hourly Tips
$0.63  
Overtime
$18.82 - $33.51  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Bonus
$0.00 - $3,052  
   
Profit Sharing
$153.19 - $3,915  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,972 - $51,511  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 255

Find Out Exactly What You Should Be Paid

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Pay by Experience Level for Help Desk Technician

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Location:
Years in Fields/Career:
United States (change)

Experience Affects Help Desk Technician Salaries

Late-Career
up arrow 25%

Experienced
up arrow 13%

Mid-Career
up arrow 5%

National Average
$38,000

Entry-Level
up arrow 5%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 92 votes.

Gender

Female
12 %
Male
88 %

Years of Experience

Less than 1 year
3%
1-4 years
56%
5-9 years
25%
10-19 years
15%
20 years or more
2%

Common Health Benefits

medical benefits
Medical: 81%
dental benefits
Dental: 76%
medical benefits
Vision: 64%
dental benefits
None: 16%
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