Help Desk Technician with Help Desk / Desktop Support (Tier 2) Skills Salary

The average rate for a Help Desk Technician with Help Desk / Desktop Support (Tier 2) skills is $18.38 per hour. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least. People in this job generally don't have more than 20 years' experience.

$32,074 - $59,390
$32K
$41K
$59K
MEDIAN: $41,375
10%
50%
90%

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$13.02 - $25.40
$13
$18
$25
MEDIAN: $18.38
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Salary
$32,074 - $59,390  
   
Bonus
$0.00 - $3,071  
Profit Sharing
$253.42 - $6,608  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,069 - $58,181  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 335
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14$28$42
Hourly Rate
$13.02 - $25.40  
   
Overtime
$19.65 - $40.19  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$28K$56K$84K
Bonus
$0.00 - $3,071  
   
Profit Sharing
$253.42 - $6,608  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,069 - $58,181  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 348

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Pay by Experience Level for Help Desk Technician

Pay by Experience for a Help Desk Technician has a positive trend. An entry-level Help Desk Technician with less than 5 years of experience can expect to earn an average total compensation of $39,000 based on 430 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Help Desk Technician with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $42,000 based on 234 salaries. An experienced Help Desk Technician which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $46,000 based on 125 salaries. A Help Desk Technician with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $47,000 based on 23 salaries.

Pay Difference by Location

National Average: $40,767

Larger city markers indicate a job is popular in that location.

Key Stats for Help Desk Technician

Gender

Female
13 %
Male
87 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 131 votes.
Less than 1 year
1%
1-4 years
50%
5-9 years
29%
10-19 years
16%
20 years or more
3%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Help Desk Technician Salaries

Late-Career
▲16%

Experienced
▲12%

▲3%

National Average
$41,000

▼4%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 131 votes.

Gender

Female
13 %
Male
87 %

Years of Experience

Less than 1 year
1%
1-4 years
50%
5-9 years
29%
10-19 years
16%
20 years or more
3%

Common Health Benefits

medical benefits
Medical: 81%
dental benefits
Dental: 73%
vision benefits
Vision: 61%
no benefits
None: 16%