Help Desk Technician with Help Desk / Desktop Support (Tier 2) Skills Salary

The average rate for a Help Desk Technician with Help Desk / Desktop Support (Tier 2) skills is $18.30 per hour. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least. People in this job generally don't have more than 20 years' experience.

$31,692 - $58,873
$32K
$41K
$59K
MEDIAN: $41,289
10%
50%
90%

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$13.14 - $25.16
$13
$18
$25
MEDIAN: $18.30
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Salary
$31,692 - $58,873  
   
Bonus
$0.00 - $3,035  
Profit Sharing
$257.60 - $6,496  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,042 - $57,249  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 355
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14$28$42
Hourly Rate
$13.14 - $25.16  
   
Overtime
$19.97 - $39.47  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$28K$56K$84K
Bonus
$0.00 - $3,035  
   
Profit Sharing
$257.60 - $6,496  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,042 - $57,249  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 379

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Pay by Experience Level for Help Desk Technician

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference by Location

National Average: $40,560

Larger city markers indicate a job is popular in that location.

Key Stats for Help Desk Technician

Gender

Female
13 %
Male
87 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 140 votes.
Less than 1 year
1%
1-4 years
50%
5-9 years
29%
10-19 years
16%
20 years or more
3%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Help Desk Technician Salaries

Late-Career
▲13%

Experienced
▲12%

▲4%

National Average
$41,000

▼4%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 140 votes.

Gender

Female
13 %
Male
87 %

Years of Experience

Less than 1 year
1%
1-4 years
50%
5-9 years
29%
10-19 years
16%
20 years or more
3%

Common Health Benefits

medical benefits
Medical: 81%
dental benefits
Dental: 72%
vision benefits
Vision: 60%
dental benefits
None: 16%
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