A Help Desk Technician in Raleigh, North Carolina earns an average wage of $15.00 per hour. Most people with this job move on to other positions after 10 years in this career. A skill in Help Desk / Desktop Support is associated with high pay for this job.

$29,206 - $51,600
(Median)
$29K
$41K
$52K
MEDIAN: $41,000
10%
50%
90%

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$9.55 - $24.24
(Median)
$9
$15
$24
MEDIAN: $15.00
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Salary
$29,206 - $51,600  
   
Bonus
$1,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,940 - $52,425  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 11
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$9.55 - $24.24  
   
Overtime
$26.50  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$1,000  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,940 - $52,425  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 13

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About Raleigh, North Carolina

Wake County, North Carolina
451,949
Male:
219,184 (48.5%)
Female:
232,765 (51.5%)
Raleigh (/ˈrɑːli/; RAH-lee) is the capital of the state of North Carolina, the seat of Wake County in the United States. Raleigh is known as the "City of Oaks" for its many oak trees, which line the streets in the heart of the city. The city covers a land area of 142.8 square miles (370 km2). The U.S. Census Bureau estimated the city's population as 451,066 as of July 1, 2015. It is also one of the fastest-growing cities in the country. The city of Raleigh is named after Sir Walter Raleigh, who established the lost Roanoke Colony in present-day Dare County. Raleigh is home to North Carolina State University and is part of the Research Triangle area, together with Durham (home of Duke University) and Chapel Hill (home of the University of North Carolina at Chapel Hill). The "Triangle" nickname originated after the 1959 creation of the Research Triangle Park, located...
Raleigh:
$56,910
North Carolina:
$47,830
$970
Raleigh:
$226,500
North Carolina:
$160,100
3.4%

Computer Help Desk Representative Job Listings

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Location:
Years in Fields/Career:
United States (change)

Experience Affects Help Desk Technician Salaries

National Average
$32,000

Entry-Level
up arrow 1%

Mid-Career
up arrow 3%

Skills That Affect Help Desk Technician Salaries

Help Desk / Desktop Support
up arrow 22%

Help Desk / Desktop Support (Tier 1)
up arrow 2%

Computer Hardware Technician
0%

National Average
$32,000

Gender

Female
17 %
Male
83 %

Years of Experience

Less than 1 year
4%
1-4 years
63%
5-9 years
21%
10-19 years
8%
20 years or more
4%

Common Health Benefits

medical benefits
Medical: 68%
dental benefits
Dental: 68%
medical benefits
Vision: 42%
dental benefits
None: 26%
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