An Experienced Help Desk Technician earns an average wage of $19.21 per hour.

$33,201 - $62,802
(Median)
$33K
$45K
$63K
MEDIAN: $45,356
10%
50%
90%

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$14.68 - $27.95
(Median)
$15
$19
$28
MEDIAN: $19.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$21K$42K$63K
Salary
$33,201 - $62,802  
   
Bonus
$0.00 - $4,122  
Profit Sharing
$507 - $7,891  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,299 - $62,044  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 224
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14$28$42
Hourly Rate
$14.68 - $27.95  
   
Overtime
$19.36 - $39.27  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$28K$56K$84K
Bonus
$0.00 - $4,122  
   
Profit Sharing
$507 - $7,891  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,299 - $62,044  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 242
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Pay Difference by Location

National Average: $42,505

Larger city markers indicate a job is popular in that location.
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Skills That Affect Help Desk Technician Salaries

Windows Operating System General Use
up arrow 9%

Help Desk / Desktop Support (Tier 2)
up arrow 7%

Computer Service
up arrow 5%

Computer Hardware Technician
up arrow 3%

Customer Service
up arrow 1%

Systems Troubleshooting
up arrow 1%

Software Installation & Upgrade
up arrow 1%

Windows Support
up arrow 1%

Help Desk / Desktop Support (Tier 1)
0%

Information Technology (IT) Support
0%

Troubleshooting
0%

National Average
$43,000

Help Desk / Desktop Support
up arrow 1%

Microsoft Active Directory
up arrow 3%

Phone Support
up arrow 3%

Network Support
up arrow 6%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 52 votes.

Gender

Female
23 %
Male
77 %

Common Health Benefits

medical benefits
Medical: 83%
dental benefits
Dental: 72%
medical benefits
Vision: 64%
dental benefits
None: 15%
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