Experienced Help Desk Technician Salary

An Experienced Help Desk Technician earns an average wage of $19.49 per hour.

$34,505 - $63,933
$35K
$45K
$64K
MEDIAN: $45,232
10%
50%
90%

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$14.74 - $27.44
$15
$19
$27
MEDIAN: $19.49
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Salary
$34,505 - $63,933  
   
Bonus
$0.68 - $5,106  
Profit Sharing
$133.95 - $7,757  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,820 - $62,714  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 206
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$13$26$39
Hourly Rate
$14.74 - $27.44  
   
Overtime
$21.22 - $38.84  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$26K$52K$78K
Bonus
$0.68 - $5,106  
   
Profit Sharing
$133.95 - $7,757  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,820 - $62,714  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 225

Find Out Exactly What You Should Be Paid

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Pay Difference by Location

National Average: $42,655

Larger city markers indicate a job is popular in that location.

Key Stats for Help Desk Technician

Gender

Female
23 %
Male
77 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 39 votes.
10-19 years
91%
20 years or more
9%
Location:
Years in Fields/Career:
United States (change)

Skills That Affect Help Desk Technician Salaries

Help Desk / Desktop Support (Tier 2)
▲7%

Software Knowledge
▲6%

Computer Hardware Technician
▲2%

Systems Troubleshooting
▲1%

Troubleshooting
▼0%

Software Installation & Upgrade
▼0%

Computer Service
▼0%

Phone Support
▼0%

National Average
$43,000

Help Desk / Desktop Support (Tier 1)
▼1%

Information Technology (IT) Support
▼1%

Microsoft Active Directory
▼1%

Windows Support
▼1%

Help Desk / Desktop Support
▼2%

Customer Service
▼2%

Microsoft Office
▼3%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 39 votes.

Gender

Female
23 %
Male
77 %

Common Health Benefits

medical benefits
Medical: 84%
dental benefits
Dental: 72%
vision benefits
Vision: 65%
no benefits
None: 14%