Experienced Help Desk Technician Salary

An Experienced Help Desk Technician earns an average wage of $19.27 per hour.

$34,410 - $63,478
$34K
$46K
$63K
MEDIAN: $45,570
10%
50%
90%

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$14.58 - $27.21
$15
$19
$27
MEDIAN: $19.27
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Salary
$34,410 - $63,478  
   
Bonus
$0.82 - $5,068  
Profit Sharing
$133.95 - $7,757  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,540 - $62,552  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 213
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$13$26$39
Hourly Rate
$14.58 - $27.21  
   
Overtime
$20.65 - $38.97  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$26K$52K$78K
Bonus
$0.82 - $5,068  
   
Profit Sharing
$133.95 - $7,757  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,540 - $62,552  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 242

Find Out Exactly What You Should Be Paid

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Pay Difference by Location

National Average: $42,612

Larger city markers indicate a job is popular in that location.

Key Stats for Help Desk Technician

Gender

Female
23 %
Male
77 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 46 votes.
10-19 years
91%
20 years or more
9%
Location:
Years in Fields/Career:
United States (change)

Skills That Affect Help Desk Technician Salaries

Help Desk / Desktop Support (Tier 2)
▲7%

Software Knowledge
▲7%

Troubleshooting
▲3%

Computer Hardware Technician
▲2%

Information Technology (IT) Support
▲1%

Software Installation & Upgrade
▲1%

Computer Service
▲1%

Help Desk / Desktop Support (Tier 1)
▼0%

Systems Troubleshooting
▼0%

Windows Support
▼0%

National Average
$43,000

Customer Service
▼1%

Microsoft Active Directory
▼1%

Phone Support
▼1%

Help Desk / Desktop Support
▼2%

Microsoft Office
▼2%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 46 votes.

Gender

Female
23 %
Male
77 %

Common Health Benefits

medical benefits
Medical: 83%
dental benefits
Dental: 71%
vision benefits
Vision: 64%
dental benefits
None: 15%
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