The average wage for an Entry-Level Help Desk Technician is $15.35 per hour. A skill in Help Desk / Desktop Support (Tier 2) is associated with high pay for this job.

$29,059 - $50,018
(Median)
$29K
$38K
$50K
MEDIAN: $37,978
10%
50%
90%

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$11.37 - $20.77
(Median)
$11
$15
$21
MEDIAN: $15.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$17K$34K$51K
Salary
$29,059 - $50,018  
   
Bonus
$0.00 - $3,034  
Profit Sharing
$101.37 - $3,945  
Commission
$2,200  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,993 - $48,083  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 1,141
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$12$24$36
Hourly Rate
$11.37 - $20.77  
   
Hourly Tips
$0.63  
Overtime
$16.58 - $33.29  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Bonus
$0.00 - $3,034  
   
Commission
$2,200  
Profit Sharing
$101.37 - $3,945  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,993 - $48,083  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 1,693
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Popular Employer Salaries for Help Desk Technician

Pay Difference by Location

National Average: $34,907

Larger city markers indicate a job is popular in that location.
United States (change)

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Skills That Affect Help Desk Technician Salaries



Information Technology (IT) Support
up arrow 3%

Systems Troubleshooting
up arrow 3%

Phone Support
up arrow 3%

Windows Support
up arrow 3%

Software Installation & Upgrade
up arrow 2%

Network Support
up arrow 2%

Microsoft Office
up arrow 1%

Help Desk / Desktop Support
0%

Troubleshooting
0%

National Average
$35,000

Help Desk / Desktop Support (Tier 1)
up arrow 1%

Computer Hardware Technician
up arrow 1%

Customer Service
up arrow 1%

Computer Service
up arrow 1%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 367 votes.

Gender

Female
13 %
Male
87 %

Common Health Benefits

medical benefits
Medical: 74%
dental benefits
Dental: 63%
medical benefits
Vision: 52%
dental benefits
None: 24%
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