An Entry-Level Help Desk Technician in Cleveland, Ohio earns an average salary of $36,497 per year.

$23,920 - $60,820
(Median)
$24K
$36K
$61K
MEDIAN: $36,496
10%
50%
90%

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$12.00 - $18.79
(Median)
$
$14
$
MEDIAN: $14.00
50%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$21K$42K$63K
Salary
$23,920 - $60,820  
   
Bonus
$500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,581 - $60,133  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 13
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$14.00  
   
Overtime
$21.00  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$500  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,581 - $60,133  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 5
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Skills That Affect Help Desk Technician Salaries

Microsoft Active Directory
up arrow 5%

National Average
$35,000

Help Desk / Desktop Support (Tier 2)
up arrow 1%

Help Desk / Desktop Support
up arrow 5%

Customer Service
up arrow 7%

Help Desk / Desktop Support (Tier 1)
up arrow 11%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 2 votes.

Common Health Benefits

medical benefits
Medical: 53%
dental benefits
Dental: 33%
medical benefits
Vision: 13%
dental benefits
None: 47%
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