New York Help Desk Technicians are not likely to strike it rich; they only make around $40K annually on average. Work is enjoyable for Help Desk Technicians in New York, N.Y., who typically claim high levels of job satisfaction. Men make up the vast majority of Help Desk Technicians in New York (87 percent) who took the survey. Medical benefits are awarded to a strong majority, and a majority earn dental coverage. The data for this synopsis comes from respondents who took the PayScale salary survey.

$30,181 - $58,583
(Median)
$30K
$40K
$59K
MEDIAN: $40,320
10%
50%
90%

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$14.51 - $29.13
(Median)
$15
$18
$29
MEDIAN: $17.00
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$21K$42K$63K
Salary
$30,181 - $58,583  
   
Bonus
$2,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,276 - $60,059  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 49
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14$28$42
Hourly Rate
$14.51 - $29.13  
   
Overtime
$33.23  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$28K$56K$84K
Bonus
$2,000  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,276 - $60,059  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 27
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Experience Affects Help Desk Technician Salaries



National Average
$40,000


Skills That Affect Help Desk Technician Salaries

Information Technology (IT) Support
up arrow 24%

Software Knowledge
up arrow 18%

Windows Operating System General Use
up arrow 18%

Windows Support
up arrow 17%

Help Desk / Desktop Support (Tier 2)
up arrow 14%

Computer Service
up arrow 12%



Help Desk / Desktop Support (Tier 1)
up arrow 4%

Network Support
up arrow 3%

Computer Hardware Technician
up arrow 2%

National Average
$40,000

Microsoft Office
up arrow 8%

Systems Troubleshooting
up arrow 10%

Microsoft Active Directory
up arrow 10%

Troubleshooting
up arrow 20%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 9 votes.

Gender

Female
13 %
Male
87 %

Years of Experience

Less than 1 year
7%
1-4 years
59%
5-9 years
18%
10-19 years
14%
20 years or more
1%

Common Health Benefits

medical benefits
Medical: 79%
dental benefits
Dental: 61%
medical benefits
Vision: 52%
dental benefits
None: 20%
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