Help Desk Technician in Cleveland, Ohio Salary

The average pay for a Help Desk Technician in Cleveland, Ohio is $39,717 per year. Most people with this job move on to other positions after 10 years in this field.

$24,000 - $61,613
$24K
$40K
$62K
MEDIAN: $40,177
10%
50%
90%

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$12.08 - $22.43
$12
$15
$22
MEDIAN: $15.21
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$21K$42K$63K
Salary
$24,000 - $61,613  
   
Bonus
$500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,615 - $60,460  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 14
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$12.08 - $22.43  
   
Overtime
$23.43  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$500  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,615 - $60,460  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 10

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About Cleveland, Ohio

Cuyahoga County, Ohio
388,059
Male:
186,436 (48.0%)
Female:
201,623 (52.0%)
Cleveland (/ˈkliːvlənd/ KLEEV-lənd) is a city in the U.S. state of Ohio and the county seat of Cuyahoga County, the most populous county in the state. The city is located on the southern shore of Lake Erie, approximately 60 miles (100 kilometers) west of the Pennsylvania border. It was founded in 1796 near the mouth of the Cuyahoga River, and became a manufacturing center owing to its location on the lake shore, as well as being connected to numerous canals and railroad lines. Cleveland's economy has diversified sectors that include manufacturing, financial services, healthcare, and biomedical. Cleveland is also home to the Rock and Roll Hall of Fame. As of the 2013 Census Estimate, the city proper had a total population of 390,113, making Cleveland the 48th largest city in the United States, and the second-largest city in Ohio after Columbus. Greater Cleveland, the Cleveland-Elyria-Mentor, OH Metropolitan Statistical Area, ranked 29th...
Cleveland:
$28,831
Ohio:
$51,075
$664
Cleveland:
$66,200
Ohio:
$136,400
10.2%

Computer Help Desk Representative Job Listings

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Key Stats for Help Desk Technician

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 4 votes.
1-4 years
83%
5-9 years
13%
10-19 years
4%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Help Desk Technician Salaries

Mid-Career
▲8%

National Average
$37,000

▼3%

Skills That Affect Help Desk Technician Salaries

Help Desk / Desktop Support (Tier 2)
▲4%

Help Desk / Desktop Support
▲2%

Microsoft Active Directory
▼0%

National Average
$37,000

Systems Troubleshooting
▼3%

Computer Hardware Technician
▼7%

Customer Service
▼9%

Help Desk / Desktop Support (Tier 1)
▼16%

Computer Service
▼16%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 4 votes.

Years of Experience

1-4 years
83%
5-9 years
13%
10-19 years
4%

Common Health Benefits

medical benefits
Medical: 55%
dental benefits
Dental: 40%
vision benefits
Vision: 20%
no benefits
None: 45%
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