A home health coordinator generally works for an agency that provides home health care to patients who are disabled or elderly. The home health coordinator communicates between the agency and medical entities such as doctors and hospitals. The position often involves marketing and promoting the company. This may involve creating relationships with hospitals and physicians so that patients can be referred to the home health care company. Public speaking skills are also important, as the coordinator will often have to make presentations for health providers, patients, and families of patients to promote the company.
The home health care coordinator will also be involved with patients once they have agreed to be cared for by the home health agency. The coordinator may evaluate the patient’s needs while working with the patient, medical entities, and the patient’s family to establish a plan of care for the patient. The care may involve aspects such as home health nurses and aides, as well as continuous check-ups and other necessary hospital visits. The coordinator will also communicate the needs of the patient to the home health care nurse or aide that will be caring for the patient. The coordinator should also follow up on patient progress periodically and determine if changes need to be made.
Record keeping skills are also important as the coordinator will need to keep records of patient documents and the care received. Billing duties may also be necessary, such as determining insurance coverage and payment methods. Many positions require having a registered nurse certification, though other positions may have less stringent requirements.
Home Health Coordinator Tasks
Promote patient safety and inform staff of any safety problems in the client's home.
Spend time in the community visiting hospitals, physicians and other healthcare professionals to develop referrals for home care services.
Work with clients, referral sources, caregivers, family and health care providers to coordinate home placement, problem solving, and identification of needed home health services.