A hospice administrator's responsibilities are primarily managerial and commonly include overseeing the hiring and firing of new workers, keeping the facility financially stable, and ensuring that proper care is provided to all residents. Because this administrative position is performed primarily in an office through paperwork and making outside contacts, hospice administrators should expect to meet with any managers who work in the facility. Generally, they have little to no contact with nurses or caretakers outside of hiring, firing, or pay changes, so they must depend on reports from the managers regarding quality of work and care.
Most employers require that their hospice administrators are registered nurses who also have some additional experience, especially in hospice care, and many employers prefer applicants who have prior experience in an administrative position and/or a master's degree in hospital administration. Other expectations vary depending on the size of the facility.
As the position is organizational, hospice administrators generally work standard office hours and almost entirely in an office. Typically, they spend much of the day organizing financial and employee information for the company at large, and may also spend time in meetings with upper-level staff to ensure everything proceeds according to expectations, and smaller meetings with individual staff members or small groups to dictate their tasks. All of the responsibilities of a hospice administrator fall under the primary goal of maintaining a smoothly operating hospice care facility.
Hospice Administrator Tasks
Ensure adherence to departmental policies and procedures.
Supervise staff and give clinical direction.
Maintain departmental day-to-day staff activities, monitor and prioritize workflow and schedules.
Assist in hiring, training and reviewing performance of staff.
Ensure services are in compliance with professional standards, state and federal regulatory requirements.