Hospital Scheduler Salary
Women account for the majority of Hospital Schedulers in the United States. The entire group has an average salary of $14.59 per hour. A fair number report receiving medical coverage from their employers and a majority collect dental insurance. Job satisfaction is high and work is enjoyable for most Hospital Schedulers.
Job Description for Hospital Scheduler
Hospital schedulers may perform a wide variety of tasks, with their main focus being scheduling appointments. They generally schedule appointments with incoming patients and medical practitioners over the telephone, but may also do so in person or even over email or an Internet-based scheduling system. They either keep written records of appointments or use a computer application to manage scheduling. If there is any confusion over appointment times, the hospital scheduler works to resolve the issue. Additionally, they distribute daily schedules to hospital staff.Read More...
Hospital schedulers are expected to fulfill the duties of a front desk attendant as well. This means that they provide hospital information and policies to patients, gather information from patients when they are admitted and help patients fill out forms as needed. These schedulers are expected to maintain and organize patient and physician data, perform medical transcription and perform bookkeeping tasks such as collecting payments as well. This may also involve billing and dealing with insurance claims and forms. Hospital schedulers are expected to keep inventory of office and some medical supplies, as well as order new supplies when necessary. They attend staff meetings and may be required to take and distribute minutes and agendas.
There is no required education necessary for hospital scheduler positions, although a high school diploma or equivalent is often highly preferred; some positions may require formal training or certification in a medical field, such as an associate's degree in medical office administration or assisting.
Hospital Scheduler Tasks
- Interview patients to complete documents, case histories, and forms such as intake and insurance forms.
- Schedule, confirm and maintain patient diagnostic appointments, surgeries and medical consultations for a specific department.
- Explain objectives and procedures to interviewees, or forward questions to appropriate physician or staff member.
- Ensure payment for services by verifying benefits with the person's insurance provider or working out financing options.
- Review, analyze and forecast cancellations, double bookings or changes in schedules.
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Pay by Experience Level for Hospital Scheduler
Median of all compensation (including tips, bonus, and overtime) by years of experience.
For Hospital Schedulers, more experience in the field does not usually mean bigger paychecks. Respondents with less than five years' experience take home $29K on average. In contrast, those who have been around for five to 10 years earn a noticeably higher average of $32K. Hospital Schedulers claiming one to two decades of experience make an estimated median of $35K. Hospital Schedulers with more than 20 years of experience report incomes that are no higher than those with 10 to 20 years on the job.
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Key Stats for Hospital Scheduler
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