Hotel, Motel, or Resort Desk Clerk Salary

A Hotel, Motel, or Resort Desk Clerk earns an average wage of $9.46 per hour. Most people move on to other jobs if they have more than 20 years' experience in this career.

$16,442 - $45,302
$16K
$30K
$45K
MEDIAN: $30,000
10%
50%
90%

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$7.87 - $12.18
$7
$9
$12
MEDIAN: $9.61
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16K$32K$48K
Salary
$16,442 - $45,302  
   
Bonus
$250.00  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$16,455 - $26,830  
Country: United States | Currency: USD | Updated: 4 May 2017 | Individuals Reporting: 16
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$6$12$18
Hourly Rate
$7.87 - $12.18  
   
Hourly Tips
$0.38  
Overtime
$11.46 - $16.66  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$12K$24K$36K
Bonus
$250.00  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$16,455 - $26,830  
Country: United States | Currency: USD | Updated: 4 May 2017 | Individuals Reporting: 300

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Job Description for Hotel, Motel, or Resort Desk Clerk

One of the first employees that guests meet at a hotel or resort is the desk clerk. The first impression made by the hotel, motel, or resort desk clerk can set the stage for a positive guest experience. For this reason, companies in the hospitality industry look for specific skills when hiring these desk clerks.

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Hotel, Motel, or Resort Desk Clerk Tasks

  • Process all guest check-ins by confirming reservations, assigning room and issuing key.
  • Supply guests with directions and information regarding property and local areas of interest.
  • Count bank at the beginning and end of shift.
  • Answer, record and process all guest calls, messages, requests, questions or concerns.
  • Process all payment types such as room charges.

Common Career Paths for Hotel, Motel, or Resort Desk Clerk


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Popular Employer Salaries for Hotel, Motel, or Resort Desk Clerk

Pay by Experience Level for Hotel, Motel, or Resort Desk Clerk

Pay by Experience for a Hotel, Motel, or Resort Desk Clerk has a positive trend. An entry-level Hotel, Motel, or Resort Desk Clerk with less than 5 years of experience can expect to earn an average total compensation of $20,000 based on 240 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Hotel, Motel, or Resort Desk Clerk with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $21,000 based on 66 salaries. An experienced Hotel, Motel, or Resort Desk Clerk which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $22,000 based on 37 salaries. A Hotel, Motel, or Resort Desk Clerk with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $21,000 based on 10 salaries.

Hotel, Motel, or Resort Desk Clerk Reviews

Q: What is it like working as a Hotel, Motel, or Resort Desk Clerk?

Hotel, Motel, or Resort Desk Clerk in Gatlinburg:
"Busy."
Pros: I enjoy working with the public. Helping guest and giving advise on what to do and attractions to do while they are here. I love working 7 to 3 am.
Cons: The way my boss treats me. He has no respect for me or anyone.

Related Job Salaries

Key Stats for Hotel, Motel, or Resort Desk Clerk

Gender

Female
69 %
Male
31 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 49 votes.
Less than 1 year
16%
1-4 years
53%
5-9 years
17%
10-19 years
11%
20 years or more
3%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Hotel, Motel, or Resort Desk Clerk Salaries

▲8%

▲5%

Late-Career
▲2%

National Average
$20,000

▼3%

Skills That Affect Hotel, Motel, or Resort Desk Clerk Salaries

Customer Service
▼0%


National Average
$20,000

Auditing
▼15%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 49 votes.

Gender

Female
69 %
Male
31 %

Years of Experience

Less than 1 year
16%
1-4 years
53%
5-9 years
17%
10-19 years
11%
20 years or more
3%

Common Health Benefits

medical benefits
Medical: 27%
dental benefits
Dental: 19%
vision benefits
Vision: 12%
no benefits
None: 70%
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