The position of hotel housekeeper requires the completion of a number of tasks for both coworkers and guests in a hotel environment. A professional appearance is required, and a uniform is generally provided. These housekeepers follow a task list for completing each individual room within the hotel after customers have checked out. This includes checking the inventory of items within each room and reporting any missing items to management. Other tasks include cleaning floors, changing and making beds, replenishing novelty items and toiletries in guest rooms, emptying trash throughout the property, dusting, and cleaning windows.
Light maintenance often required includes changing light bulbs, steam cleaning, and shampooing carpets. Another task is reporting areas that need major repair. On occasion, housekeepers are required to assist in the movement, removal, and rearrangement of furniture. Mattresses in guest rooms must also be flipped on a rotating schedule. Housekeeping duties require a variety of other tasks, including preparing and sorting laundry, creating chemical mixtures for cleaning, and providing requested items to guests.
No special education is required for the position of hotel housekeeper. Housekeepers should be able to communicate clearly with management, coworkers, and guests at the property. The work is mostly physical and requires the ability to bend and stoop. The ability to pick up heavy loads is also required. As the position requires continuous movement throughout the shift, the ability to work in a standing position for an entire shift is required.
Hotel Housekeeper Tasks
Clean individual units when vacated or requested.
Sweep, mop, wash, dust and vacuum designated areas.
Clean sidewalks, including sweeping, raking leaves and shoveling snow.
Seal, wax, and buff floors and hard surfaces.
Assist painters and security engineers when assigned.