Hotel Manager Salary
For Hotel Managers, annual average wages total $46K per year. Total incomes of Hotel Managers incorporate potential for, in a few cases, more than $20K from bonuses and close to $26K from profit sharing; these performance components cause packages to range between $23K and $92K. Geography is the biggest factor affecting pay for this group, followed by the company and tenure. Health benefits are not enjoyed by everyone in this line of work, and half lack any coverage at all. Medical benefits are reported by one-half and dental coverage is claimed by more than a third. Men are slightly outnumbered by their female counterparts who answered the questionnaire, who make up a slight majority at 57 percent. Work is enjoyable for Hotel Managers, who typically claim high levels of job satisfaction. The numbers in this rundown were provided by PayScale's salary survey participants.
Job Description for Hotel Manager
A hotel manager has a range of supervisory and oversight duties at a hotel. They help to hire, train, and manage staff at the facility and maintain standards for the hotel itself, including maintenance and arranging repairs as necessary. They are also likely to spend time ensuring that bookkeeping is properly maintained, including processing payments and keeping room invoices up-to-date.Read More...
Hotel managers help set and maintain a variety of standards and procedures, especially involving staffing the hotel with trained personnel. These managers ensure that new employees receive the necessary training for their jobs and provide ongoing instruction and reviews to existing employees. They are also typically required to achieve monthly or quarterly budgeting goals for hotel operations, including labor costs; as such, properly scheduling and staffing is one of the manager's most important roles.
Hotel managers also help ensure that hotel upkeep is maintained, both in general areas as well as each guest room. Managers are required to inspect maintenance performed by maids and custodial services to ensure that standards are maintained, and also hire plumbers, electricians, and general service contractors to perform repairs as needed. They also serve a key customer service function by working to resolve any guests' complaints in a positive and proactive manner. Finally, hotel managers carefully monitor bookkeeping aspects of the business, including billing and reconciliation of payments, to ensure prompt payments and cash-flow maintenance.
Because there are so many functions assigned to a typical hotel manager, many upscale facilities prefer candidates who have both practical experience as an employee and education dedicated to hospitality management. Most hotel managers work mornings, days, or evenings, but some hotels require overnight managers, as well. These managers typically work in an office attached to the hotel or desk and reception area.
Hotel Manager Tasks
- Oversee all staff and day-to-day operations, including supervision and the budget.
- Inspect grounds, food, and rooms to ensure quality of service.
- Prepare for and troubleshoot operational and customer service problems.
Common Career Paths for Hotel Manager
Hotel Managers might see a strong upturn in salary after transitioning into upper-level roles such as Hotel General Manager, a seemingly popular career choice. People currently working in the latter position report a noticeably higher median income of $52K per year.
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Popular Employer Salaries for Hotel Manager
Extended Stay America Hotels offers the largest salaries in town ($43K on average), but the considerable range in workers' salaries creates a rather varied pay scale that stretches from $36K to $65K.
Pay by Experience Level for Hotel Manager
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Hotel Managers who reported more years of relevant experience also reported higher earnings. Folks who are navigating the first five years of their careers have a median salary of approximately $36K in this position. Those who have been around for five to 10 years don't get much more, though; the median salary in that group is $42K. Hotel Managers see a median salary of $50K after reaching one to two decades on the job. Hotel Managers who have spent more than 20 years on the job report earning a significantly higher median of $60K.
Pay Difference by Location
Surpassing the national average by 94 percent, Hotel Managers in New York receive some of the highest pay in the country. Hotel Managers will also find cushy salaries in Los Angeles (+82 percent), Philadelphia (+57 percent), Miami (+49 percent), and Miami Beach (+48 percent).
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Key Stats for Hotel Manager
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