Housekeeping Manager Salary
Job Description for Housekeeping Manager
A housekeeping manager is responsible for managing the daily housekeeping operations in companies that have guests in residence, such as hotels and hospitals. They ensure that the housekeeping staff maintains standards of cleanliness and availability in residents' quarters and public areas. These managers also monitor and develop staff through performance observations, evaluations, and counseling. They also hire and plan staffing schedules for employees. Additionally, housekeeping managers may also be responsible for budgeting and forecasting within the department, as well as creating and implementing new policies and procedures.Read More...
Housekeeping managers have a team of housekeepers that report to them. Occasionally, especially in smaller organizations, they may supervise the maintenance team as well. Housekeeping managers often report to a general manager or supervisor of buildings and grounds. They may work a variety of hours to ensure effective operations during all of the shifts over which they preside.
The educational requirements for housekeeping managers vary. With extensive experience, a degree may not be necessary. However, some companies do require a minimum of an associate’s degree in any field. Supervisory experience is especially helpful, and strong organization, communication, and multitasking skills are important.
Housekeeping managers may become certified through the International Executive Housekeepers Association, which offers a certified executive housekeeper (CEH) geared towards those with a high school diploma and a registered executive housekeeper (REH) for those with a bachelor’s degree. Additionally, some states offer certification programs in management that are applicable to housekeeping managers. While these certifications are not typically required by employers, they may be helpful in attaining employment.
Housekeeping Manager Tasks
- Direct and manage all aspects of housekeeping such as scheduling, staffing and quality of cleaning.
- Develop and deliver effective training.
- Review quality assurance reports as to physical and cleanliness status of the building.
Common Career Paths for Housekeeping Manager
Though some Housekeeping Managers move into positions like Hospital Housekeeping Director (where the average salary is $56K), this progression is not the norm. Going from Housekeeping Manager to Director of Housekeeping is the transition that occurs most often in this field, where the paychecks are $50K. Many others choose to work as Executive Housekeepers, where pay is typically $36K.
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Popular Employer Salaries for Housekeeping Manager
Housekeeping Managers flock to Healthcare Services Group, Inc., Hampton Inn, Hilton Worldwide, Holiday Inn Express, and Hilton Garden Inn, highly regarded companies that employ a generous number of people in this profession. Starwood Hotels and Resorts Worldwide Inc offers the largest salaries in town — $45K on average. Marriott International, Inc., Hilton Worldwide, and Healthcare Services Group, Inc. are a few other companies that offer generous salaries, with Housekeeping Managers earning around $43K, $40K, or $32K at each firm, respectively.
Others at the bottom of the scale for this job include Holiday Inn Express at $26K, and Hampton Inn where $29K is the norm, but it is worth noting that some Housekeeping Managers there earn up to $44K.
Popular Skills for Housekeeping Manager
Housekeeping Managers report using a diverse set of skills on the job. Most notably, skills in Operations Management, Training, People Management, and Order Inventory are correlated to pay that is above average. Skills that pay less than market rate include Budget Management, Scheduling, and Order Inventory. Those educated in Scheduling tend to be well versed in People Management.
Pay by Experience Level for Housekeeping Manager
Median of all compensation (including tips, bonus, and overtime) by years of experience.
For Housekeeping Managers, level of experience appears to be a somewhat less important part of the salary calculation — more experience does not correlate to noticeably higher pay. The median compensation for relatively untried workers is $34K; in the five-to-10 year group, it's higher at around $37K. Housekeeping Managers who work for 10 to 20 years in their occupation tend to earn about $40K. Individuals who report more than two decades of experience seem to make only slightly more than folks in the 10-to-20 year range; the more senior group sees median earnings in the comparatively modest ballpark of $43K.
Pay Difference by Location
Home to some of the best pay for Housekeeping Managers, Washington offers exceptional salaries, 43 percent above the national average. Housekeeping Managers can also look forward to large paychecks in cities like San Francisco (+36 percent), New York (+33 percent), San Diego (+29 percent), and Philadelphia (+16 percent). Housekeeping Managers in Omaha make 22 percent less than the national average, proving that location is a major factor in pay.
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