A housekeeping manager is responsible for managing the daily housekeeping operations in companies that have guests in residence, such as hotels and hospitals. They ensure that the housekeeping staff maintains standards of cleanliness and availability in residents' quarters and public areas. These managers also monitor and develop staff through performance observations, evaluations, and counseling. They also hire and plan staffing schedules for employees. Additionally, housekeeping managers may also be responsible for budgeting and forecasting within the department, as well as creating and implementing new policies and procedures.
Housekeeping Manager Tasks
Review quality assurance reports as to physical and cleanliness status of the building.
Develop and deliver effective training.
Direct and manage all aspects of housekeeping such as scheduling, staffing and quality of cleaning.