A housekeeping supervisor is normally employed by hotels and hotel chains to oversee the upkeep and maintenance of guest rooms. As a supervisor, they generally oversee staff to ensure that standards are met and work is accomplished in a timely manner. This may be a salaried position or a supervisory position filled by an hourly employee.
Housekeeping Supervisor Tasks
Respond to requests and complaints about rooms, services and equipment.
Maintain room, supply and linen inventory and computer records.
Lead, inspect, and direct all housekeeping activities to ensure cleanliness and regular schedules.
Keep all documentation, work records, budgets, and payroll for the housekeeping staff.