The human resources (HR) clerk is responsible for assisting the human resources department with employee hiring, administrative duties, and clerical duties. They are in charge of maintaining human resources records and documentation, creating and distributing human resources procedures, completing data entry tasks, and answering human resources phone calls and emails. Additionally, the human resources clerk is responsible for daily administrative tasks of the human resources department including filing, faxing, copying, and organizing departmental files.
The day-to-day responsibilities of a human resources clerk also include working directly with other employees, setting up interviews for prospective employees, conducting phone screenings, and performing other administrative duties. Human resources clerks work with employees at all levels of the organization including upper management and engineers, as well as production, supply chain, logistics, business, sales, and customer service personnel. They may also interface with prospective job candidates and customers. This is typically a full time position, with most of their time spent working with computers in an office environment. They usually report to a human resources manager or head of department.
Human resources clerk jobs generally require a minimum of a high school diploma and one to three years of experience in a clerical environment. Previous experience in human resources is preferred. Excellent oral and written communication skills are required, as are good interpersonal and multitasking skills. Human resources clerks must work well independently and in a team environment, and they must be proficient in basic computer software such as the Microsoft Office suite.
Human Resources (HR) Clerk Tasks
Gather, organize and file paperwork for employees records.
Assist with general human resources clerical duties, such as creating personnel files and processing applications.
Assist in projects, such as; HR events, benefits open enrollment, employee communications and company-wide meetings.
Answer employee questions regarding forms and procedures, and refer to specialist as needed.