Human resources (HR) technicians are responsible for the technical aspects of a human resource department, such as recruitment efforts, verifying credentials, and analyzing employee benefit programs. They are in charge of keeping accurate records of certifications, as well as classified information, on behalf of their organization. They must possess strong communication skills to interact with employees and respond to inquiries in a timely manner, and must be well-organized and have excellent problem-solving abilities. They usually report their progress to the human resources director of their company.
Those in this position share important information regarding confidential employee data with other technicians to reach all department goals within specific time-frames. However, they should also be able to work well by themselves with minimal input. Their primary responsibilities include verifying details in staff contracts, processing human resource benefits, and expediting concerns to human resource supervisors. They also update personnel files/ records and manage automated systems. These individuals must have good analytical skills to process large amounts of information and reach conclusions to present at business meetings. They must also recommend changes to the human resources processes to increase efficiency/productivity and minimize the use of company resources.
Those in this position must be proficient in office applications such as spreadsheet software to track employee hours, calculate payroll, and perform other accounting tasks. Human resources technicians also specialize in staff-support functions and provide assistance to other employees regarding compensation plans and benefit schedules. A bachelor's degree in Human Resources, Psychology, or a related field is generally required. Previous years of experience in a technical capacity are highly beneficial. Industry certifications are also helpful.
Human Resources (HR) Technician Tasks
Draft and edit job descriptions and recruitment bulletins.
Enter, reconcile, check and log timesheets and requests about timesheets
Assist in vetting, checking references, scheduling and hiring, including recruitment.