IT Service Desk Salaries

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Support technicians in the information technology field are required to maintain the computers, network servers and phone technology in business settings. They often work daily with the hardware, repairing or replacing defective equipment. They may be required to install new or upgraded software and ...
Average Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
(Median)
29K
41K
49K
60K
MEDIAN: $40,700
10%
50%
75%
90%
Popular Employers
Support Technician, Information Technology (IT) - Amazon.com Inc , hourly rate: $14.98 - $17.50
Support Technician, Information Technology (IT) - Compucom Systems Incorporated , hourly rate: $17.30 - $27.13
Job Satisfaction
Highly satisfied ImageHighly satisfied
A support information technology (IT) analyst is responsible for much of the day-to-day technical support and development in a business or corporate setting. These analysts respond to problems and complaints from other departments regarding the quality of their technological systems (such as computers ...
Average Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
(Median)
37K
52K
64K
78K
MEDIAN: $51,828
10%
50%
75%
90%
Popular Employers
Support Analyst, Information Technology (IT) - Wake Technical Community College , salaries: $31,218 - $47,357
Support Analyst, Information Technology (IT) - Hewlett-Packard Company , salaries: $55,000 - $83,000
Job Satisfaction
Highly satisfied ImageHighly satisfied
Information technology specialists are needed in most office settings. They must understand programming languages and be very computer-savvy. Their job is primarily to fix computer and network problems in offices. As a result, offices rely heavily on their expertise, as the majority of information ...
Average Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
(Median)
33K
52K
68K
88K
MEDIAN: $51,502
10%
50%
75%
90%
Popular Employers
Information Technology Specialist - U.S. Army , salaries: $23,583 - $80,500
Information Technology Specialist - International Business Machines (IBM) Corp. , salaries: $45,781 - $130,000
Job Satisfaction
Extremely satisfied ImageExtremely satisfied
The information technology (IT) support specialist is a generalist position devoted to all aspects of computer set-up, installation, troubleshooting, service, upgrades, and maintenance. The position can also include handling how computers connect to each other or the rest of the network; printing, both ...
Average Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
(Median)
32K
38K
45K
56K
67K
MEDIAN: $45,126
10%
25%
50%
75%
90%
Popular Employers
Job Satisfaction
Highly satisfied ImageHighly satisfied
Service desk analysts are in charge of assessing and resolving customers' application- and software-related issues, as well as referring requests to other departments as needed. Among their responsibilities are receiving support requests from end users, collecting information from users using a variety ...
Average Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
(Median)
30K
36K
43K
51K
59K
MEDIAN: $43,235
10%
25%
50%
75%
90%
Popular Employers
Job Satisfaction
Highly satisfied ImageHighly satisfied
Help desk technicians are needed by virtually every company that produces or uses sophisticated computer equipment. When either customers or colleagues run into technical problems, the help desk technician identifies, troubleshoots, and resolves the issue. They typically field calls or emails from end ...
Average Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
(Median)
29K
38K
45K
52K
MEDIAN: $38,078
10%
50%
75%
90%
Popular Employers
Help Desk Technician - General Dynamics Information Technology Inc , hourly rate: $13.39 - $18.43
Job Satisfaction
Highly satisfied ImageHighly satisfied

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