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The IT Manager, Customer Service leads day-to-day operations of the IT Customer Service Team as part of the broader IT Management team.... - Indeed
Link’s Global IT Service Desk Manager will manage and oversee operational effectiveness of the Service Desk and will work closely with senior Century.... - Indeed
IT Service Desk Tools Project Manager - Change Management. Experience in managing the establishment of system requirements, architecture development and... - Indeed
This position is responsible for managing the IT Service Desk. Knowledge of IT Service Management applications such as Remedy, Service Center, Heat.... - Indeed
Manage the Help Desk/Service desk team's daily activities through service requests to ensure full utilization of technical resources.... - Indeed
Support and management of help desk tools; Develops tactical business plans for the Help Desk support area. Development and support of policies, procedures, and... - Indeed
The Service Desk Manager is responsible for maintaining established department SLA’s, timely reporting and inventory tracking to the CIO and being an active... - Indeed
5 - 7 years of experience in service desk or client desktop services or related IT field and a Bachelor’s Degree;... - Indeed
The Manager, IT Service Desk is primarily responsible for service ownership of the university-wide 24x7 IT Service Desk as well as on-site walk-in support... - Indeed
Manage Service Desk support team members, contractors, and vendors ::. Provide architectural vision of desktop services that incorporates concepts within ITSM ,... - Indeed
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