An import/export clerk typically receives orders, documents the order’s requirements, gathers and packs merchandise, and then arranges for shipping or freight. An import/export clerk may work internationally or domestically, and they must be familiar with the shipping requirements relevant to their work. These clerks share relevant information with others within their company, as well as pack, ship, and file reports for a variety of merchandise. Clerks must also efficiently organize and process goods at an acceptable pace. Scheduling and organizing routes, taking calls, estimating and giving quotes, investigating problems, monitoring orders' status, invoicing orders, and performing basic clerical duties are often tasks performed by the clerk.
An import/export clerk works with a variety of people and businesses, and they must have good customer service skills. In all tasks, import/export clerks must meet deadlines and observe all relevant safety regulations. Additionally, they must be involved in the management of work space, data, and warehouse equipment.
A high school diploma or equivalent is generally the minimum educational requirement for this role. Previous relevant experience - for example, as administrators, warehouse workers, supply handlers, managers, sales clerks, and customer service representatives - may be required or preferred. Basic computer skills, excellent communication skills, and attention to detail are needed.
Import/Export Clerk Tasks
Prepare billing for customers.
Carry out data entry.
Track shipment and forward the information to clients.
Assist in import and export process.
Write and store import and export documentation.