Incident Manager Salary

Incident Managers in the United States take home an average $73K annually. Career length is the biggest factor affecting pay for this group, followed by geography. Medical benefits are awarded to most, and a strong majority earn dental coverage. Most Incident Managers report high levels of job satisfaction. Making up 74 percent of those who took the survey, male Incident Managers greatly outnumber their female counterparts. Participants in PayScale's salary questionnaire provided the particulars of this report.

$49,597 - $109,897

Add this chart to your site: 640px    300px

$14.30 - $57.74

Add this chart to your site: 640px    300px

National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Salary
$49,597 - $109,897  
   
Bonus
$800 - $10,995  
Profit Sharing
$1,250 - $3,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$46,343 - $114,296  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 166
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50$100$150
Hourly Rate
$14.30 - $57.74  
   
Overtime
$-0.50 - $103.56  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$100K$200K$300K
Bonus
$800 - $10,995  
   
Profit Sharing
$1,250 - $3,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$46,343 - $114,296  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 22
United States (change)

Find Out Exactly What You Should Be Paid

United States (change)


Comp Managers: Start Here »

Job Description for Incident Manager

Incident managers are responsible for identifying emerging incidents and ensuring their prompt resolution. Their primary responsibility is to address and solve service failures as quickly and effectively as possible. These managers work with the team directly associated with the malfunctioning process (as well as other relevant personnel) to identify the inciting incident and develop potential solutions. Once the issue has been resolved, the incident manager works with the team to establish procedures to prevent similar incidents from occurring in the future. In addition to responding to these situations, incident managers work proactively to test and identify possible issues through walk-throughs, simulations, and other testing methods; they are then responsible for suggesting preventative process changes. Incident managers must report issues, progress, and proposals for process changes to their supervisors and other managers.

Read More...

Incident Manager Tasks

  • Set up support IT systems so consumers and employees of the organization can utilize systems with minimal issues.
  • Monitor the effectiveness of the incident management process and make recommendations for improvement.
  • Develop and implement the incident management process.
  • Analyze incident trends and recommend corrective actions as necessary.

Incident Manager Job Listings

Search for more jobs:


Incident Managers usually report a few specific skills. Technical Analysis and Information Technology Infrastructure Library are considered valuable skills and can increase employee pay.

Pay by Experience Level for Incident Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Experience is an important factor influencing the compensation of Incident Managers. Survey participants with less than five years' experience pocket $61K on average, but those with five to 10 years of experience enjoy a much bigger median of $80K. Incident Managers who work for 10 to 20 years in their occupation tend to earn about $85K. Seasoned veterans with 20 years under their belts enjoy a median income of $94K.

Related Job Salaries

United States (change)

Find Out Exactly What You Should Be Paid

United States (change)


Comp Managers: Start Here »

Experience Affects Incident Manager Salaries

Late-Career
up arrow 26%

Experienced
up arrow 14%

Mid-Career
up arrow 7%

National Average
$75,000

Entry-Level
up arrow 18%

Skills That Affect Incident Manager Salaries

Technical Analysis
up arrow 9%

Information Technology Infrastructure Library (ITIL)
up arrow 2%

National Average
$75,000

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 16 votes.

Gender

Female
26 %
Male
74 %

Years of Experience

Less than 1 year
1%
1-4 years
32%
5-9 years
23%
10-19 years
33%
20 years or more
11%

Common Health Benefits

medical benefits Medical: 85% dental benefits Dental: 75%
vision benefits Vision: 64% employee benefits None: 14%
ADVERTISEMENT