Information Technology (IT) Assistant Salary

The average Information Technology Assistant in the United States earns approximately $14.61 per hour. Geographic location is the biggest factor affecting pay for this group, followed by years of experience. The majority of Information Technology Assistants claim high levels of job satisfaction. Although more than half have medical coverage and the greater part have dental coverage, close to a fourth claim no health benefits at all. This report is based on answers to PayScale's salary questionnaire.

$27,394 - $50,597
$27K
$39K
$51K
MEDIAN: $38,792
10%
50%
90%

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$9.96 - $19.99
$10
$15
$20
MEDIAN: $14.61
10%
50%
90%

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$0$50K
Salary $27,394 - $50,597
Bonus $0.00 - $3,069
Profit Sharing $1,400
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,519 - $48,369
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 135
Hourly Data $0$31
Hourly Rate $9.96 - $19.99
Overtime $12.11 - $31.07
Annual Data $0$48K
Bonus $0.00 - $3,069
Profit Sharing $1,400
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,519 - $48,369
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 251

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United States (change)

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Job Description for Information Technology (IT) Assistant

Information technology (IT) assistants are in charge of helping with the day-to-day tasks in the systems department of their organization. They are responsible for monitoring different support ticket systems and following up to ensure prompt resolution of issues. In addition, they must maintain and update current and new software across networks and operating systems.

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Information Technology (IT) Assistant Tasks

  • Assist with installation, troubleshooting and support for hardware, software, and networks.
  • Troubleshoot, document, and resolve technical issues with local and remote equipment.
  • Coordinate calls with information technology (IT) vendors and providers.
  • Configure and maintain equipment like PCs, printers, scanners, phones, and network equipment.

Common Career Paths for Information Technology (IT) Assistant


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Information Technology Assistants who transition into an Information Technology Director role may receive large pay increases as the latter position pays an average $103K per year. When Information Technology Assistants are ready for the next step in their careers, they often become Information Technology Managers or Information Technology Support Technicians. Those roles pay an additional $45K and $5K, respectively.

Information Technology (IT) Assistant Job Listings

Popular Skills for Information Technology (IT) Assistant


Information Technology Assistants seem to require a rather large skill set. Most notably, facility with Web Development, Windows 2003 Server, and Network Management / Administration are correlated to pay that is significantly above average, leading to increases of 25 percent, 21 percent, and 8 percent, respectively. Those listing Customer Service as a skill should be prepared for drastically lower pay. Those educated in Computer Hardware Technician tend to be well versed in Help Desk / Desktop Support.

Pay by Experience Level for Information Technology (IT) Assistant

Pay by Experience for an Information Technology (IT) Assistant has a positive trend. An entry-level Information Technology (IT) Assistant with less than 5 years of experience can expect to earn an average total compensation of $32,000 based on 337 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. An Information Technology (IT) Assistant with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $37,000 based on 81 salaries. An experienced Information Technology (IT) Assistant which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $37,000 based on 44 salaries. An Information Technology (IT) Assistant with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $42,000 based on 11 salaries.

Pay Difference by Location

National Average: $33,005

Larger city markers indicate a job is popular in that location.

Washington is home to an above-average pay rate for Information Technology Assistants, 30 percent higher than the national average. Information Technology Assistants can also look forward to large paychecks in cities like Boston (+27 percent), Burlington (+24 percent), New York (+20 percent), and Dallas (+16 percent). Miami is home to the smallest salaries in the field, lagging the national average by 12 percent. Two other places where employers offer below-median salaries are Madison (8 percent less) and Houston (7 percent less).

Related Job Salaries

Key Stats for Information Technology (IT) Assistant

Gender

Female
21 %
Male
79 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 81 votes.
Less than 1 year
10%
1-4 years
63%
5-9 years
17%
10-19 years
8%
20 years or more
2%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Information Technology (IT) Assistant Salaries

Late-Career
▲26%

▲13%

▲13%

National Average
$33,000

▼2%

Skills That Affect Information Technology (IT) Assistant Salaries

Web Development
▲25%



Microsoft Office
▲2%


Windows Operating System General Use
▲1%




National Average
$33,000



Customer Service
▼32%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 81 votes.

Gender

Female
21 %
Male
79 %

Years of Experience

Less than 1 year
10%
1-4 years
63%
5-9 years
17%
10-19 years
8%
20 years or more
2%

Common Health Benefits

medical benefits
Medical: 69%
dental benefits
Dental: 56%
vision benefits
Vision: 43%
no benefits
None: 27%
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