Information Technology (IT) Assistant Salary

Earnings for Information Technology Assistants in the United States come in at around $14.70 per hour on average. Geographic location is the biggest factor affecting pay for this group, followed by career duration. Although a strong majority have medical coverage and the larger part have dental coverage, just under a third claim no health benefits at all. Making up 78 percent of those who took the survey, male Information Technology Assistants greatly outnumber their female counterparts. Most Information Technology Assistants like their work and job satisfaction is high. The data in this summary comes from the PayScale salary survey.

$27,209 - $54,890
$27K
$39K
$55K
MEDIAN: $38,934
10%
50%
90%

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$10.04 - $20.51
$10
$15
$21
MEDIAN: $14.70
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$19K$38K$57K
Salary
$27,209 - $54,890  
   
Bonus
$0.00 - $3,105  
Profit Sharing
$1,448  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,036 - $49,599  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 160
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$10.04 - $20.51  
   
Hourly Tips
$0.63  
Overtime
$13.81 - $31.01  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$0.00 - $3,105  
   
Profit Sharing
$1,448  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,036 - $49,599  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 265

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United States (change)

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Job Description for Information Technology (IT) Assistant

Information technology (IT) assistants are in charge of helping with the day-to-day tasks in the systems department of their organization. They are responsible for monitoring different support ticket systems and following up to ensure prompt resolution of issues. In addition, they must maintain and update current and new software across networks and operating systems.

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Information Technology (IT) Assistant Tasks

  • Coordinate calls with information technology (IT) vendors and providers.
  • Configure and maintain equipment like PCs, printers, scanners, phones, and network equipment.
  • Assist with installation, troubleshooting and support for hardware, software, and networks.
  • Troubleshoot, document, and resolve technical issues with local and remote equipment.

Common Career Paths for Information Technology (IT) Assistant


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Information Technology Assistants who transition into an Information Technology Director role may receive large pay increases as the latter position pays an average $103K per year. When Information Technology Assistants are ready for the next step in their careers, they often become Information Technology Managers or Information Technology Support Technicians. Those roles pay an additional $44K and $5K, respectively.

Information Technology (IT) Assistant Job Listings

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Popular Skills for Information Technology (IT) Assistant


Survey respondents exploit a significant toolbox of skills in their work. Most notably, facility with Web Development, Windows 2003 Server, and Network Management / Administration are correlated to pay that is significantly above average, leading to increases of 23 percent, 19 percent, and 7 percent, respectively. Customer Service and Help Desk / Desktop Support as skills, however, tend to be associated with significantly smaller paychecks. Most people familiar with Computer Hardware Technician also know Help Desk / Desktop Support.

Pay by Experience Level for Information Technology (IT) Assistant

Pay by Experience for an Information Technology (IT) Assistant has a positive trend. An entry-level Information Technology (IT) Assistant with less than 5 years of experience can expect to earn an average total compensation of $32,000 based on 337 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. An Information Technology (IT) Assistant with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $37,000 based on 81 salaries. An experienced Information Technology (IT) Assistant which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $37,000 based on 44 salaries. An Information Technology (IT) Assistant with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $42,000 based on 11 salaries.

Pay Difference by Location

National Average: $33,506

Larger city markers indicate a job is popular in that location.

Home to some of the best pay for Information Technology Assistants, Washington offers exceptional salaries, 28 percent above the national average. Information Technology Assistants can also look forward to large paychecks in cities like Boston (+25 percent), Burlington (+22 percent), New York (+18 percent), and Dallas (+14 percent). Miami is home to the smallest salaries in the field, lagging the national average by 14 percent. Employers pay around 10 percent less in Madison and 9 percent less in Houston, below-median salaries for those in this field.

Related Job Salaries

Key Stats for Information Technology (IT) Assistant

Gender

Female
22 %
Male
78 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 69 votes.
Less than 1 year
11%
1-4 years
62%
5-9 years
17%
10-19 years
8%
20 years or more
3%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Information Technology (IT) Assistant Salaries

Late-Career
▲24%

▲11%

▲11%

National Average
$34,000

▼3%

Skills That Affect Information Technology (IT) Assistant Salaries

Web Development
▲23%




Windows Operating System General Use
▼0%

Microsoft Office
▼0%

National Average
$34,000






Customer Service
▼33%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 69 votes.

Gender

Female
22 %
Male
78 %

Years of Experience

Less than 1 year
11%
1-4 years
62%
5-9 years
17%
10-19 years
8%
20 years or more
3%

Common Health Benefits

medical benefits
Medical: 70%
dental benefits
Dental: 57%
vision benefits
Vision: 43%
no benefits
None: 28%