An information technology (IT) intern is responsible for assisting all operations in the IT department. IT interns may handle a wide variety of duties depending on the specific position and their hiring organization. For example, they may handle product setup and configuration, prepare and verify IT-related reports, conduct troubleshooting and user support, and help with hardware and software upgrades. Additionally, IT interns may work on short- and long-term projects within their organization's IT department.
Regardless of the specific position, computer skills are extremely important for IT interns. They must be capable of using a wide range of software programs and networking equipment, as well as possess the ability to type and run various company reports. The IT intern should demonstrate advanced knowledge of software, mainframes, communication systems databases and networks. They also need excellent communication and interpersonal skills, as well as the ability to multitask effectively and work on a wide variety of projects.
IT interns are generally university students pursuing at least a bachelor's degree in an information technology-related field. These interns may work part time or full time, and the positions may take place during the academic year or the summer. An information technology intern may be standing or sitting for long periods of time depending on their specified duties. The ability to lift 25 to 50 pounds may be needed, as the need to lift and move boxes and other small- to medium-sized packages may occasionally be necessary.
Information Technology (IT) Intern Tasks
Configure, maintain, and update computers, servers, and software.
Conduct troubleshooting and problem identifications tasks.
Work in groups to accomplish assigned tasks like trend analysis, quality improvements, and deployment of systems.
Write summaries or reports of projects, including calendars and meeting notes.