Information Technology (IT) Support Specialist Salary

An Information Technology (IT) Support Specialist earns an average salary of $45,691 per year. Most people with this job move on to other positions after 20 years in this career.

$33,104 - $67,782
$33K
$46K
$68K
MEDIAN: $45,995
10%
50%
90%

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$13.03 - $25.73
$13
$18
$26
MEDIAN: $18.07
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$23K$46K$69K
Salary
$33,104 - $67,782  
   
Bonus
$0.00 - $5,212  
Profit Sharing
$0.00 - $7,500  
Commission
$1,190  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,376 - $64,648  
Country: United States | Currency: USD | Updated: 4 May 2017 | Individuals Reporting: 2,264
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14$28$42
Hourly Rate
$13.03 - $25.73  
   
Overtime
$18.92 - $41.09  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$28K$56K$84K
Bonus
$0.00 - $5,212  
   
Commission
$1,190  
Profit Sharing
$0.00 - $7,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,376 - $64,648  
Country: United States | Currency: USD | Updated: 4 May 2017 | Individuals Reporting: 1,693

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Job Description for Information Technology (IT) Support Specialist

The information technology (IT) support specialist is a generalist position devoted to all aspects of computer set-up, installation, troubleshooting, service, upgrades, and maintenance. The position can also include handling how computers connect to each other or the rest of the network; printing, both locally and on the network; and auxiliary devices such as tablets, PDAs, and smartphones. The job duties can be performed remotely from a central location, in the customer's work environment, or in a combination of the two. The position may require some physical activity such as lifting and moving computer equipment into place or crawling in tight spaces.

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Information Technology (IT) Support Specialist Tasks

  • Maintain and troubleshoot devices and systems, hardware, and software.
  • Document system performance, bugs, debugging, and program requirements.
  • Follow maintenance protocols to ensure systems are secure and ready for users.
  • Lead design and deployment of servers, directories, wireless, backups, and personal devices.

Common Career Paths for Information Technology (IT) Support Specialist


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Information Technology (IT) Support Specialist Job Listings

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Popular Employer Salaries for Information Technology (IT) Support Specialist

Popular Skills for Information Technology (IT) Support Specialist

Pay by Experience Level for Information Technology (IT) Support Specialist

Pay by Experience for an Information Technology (IT) Support Specialist has a positive trend. An entry-level Information Technology (IT) Support Specialist with less than 5 years of experience can expect to earn an average total compensation of $40,000 based on 2,248 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. An Information Technology (IT) Support Specialist with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $46,000 based on 1,103 salaries. An experienced Information Technology (IT) Support Specialist which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $51,000 based on 859 salaries. An Information Technology (IT) Support Specialist with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $55,000 based on 267 salaries.

Pay Difference by Location

National Average: $43,216

Larger city markers indicate a job is popular in that location.

Information Technology (IT) Support Specialist Reviews

Q: What is it like working as an Information Technology (IT) Support Specialist?

Information Technology (IT) Support Specialist in Abilene:
"Management Cares.. But, not about retention."
Pros: Atmosphere, Values, Management.
Cons: Pay compared to the rest of the nation, Incentives, Insurance Rates.

Information Technology (IT) Support Specialist in Huntsville:
"Excellent environment for starting IT career."
Pros: Casual dress, great management, strong leadership, job security, career advancement.
Cons: Lack of career path information and location.

Information Technology (IT) Support Specialist in Orland Park:
Pros: Great Benefits and Environment: 401(k), Casual Dress/Atmosphere, Education/Training/Tuition/Certification Reimbursement, Flex-Time/Flexible Schedule, Free Drinks/Coke/Juice/Water, Gym/Health Club/Fitness Membership, Life Insurance/Disability, Paid Holidays / Vacation, Paid Sick Leave, Stock Options, Stock Purchase Plan.
Cons: This entry is not applicable, sorry!

Information Technology (IT) Support Specialist in Dallas:
"Great Experience."
Pros: Love the experience I get working for a global company! Get to work with many different people from all walks of life!
Cons: Lack of telecommunications allowed wish we had a more lenient work from home policy.

Information Technology (IT) Support Specialist in Santa Cruz:
"I Enjoy Working As Information Technology Support Specialist."
Pros: Helping customers, building and fixing computers, installing and upgrading software.
Cons: I feel I am being payed to low for what I do.

Related Job Salaries

Key Stats for Information Technology (IT) Support Specialist

Gender

Female
16 %
Male
84 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 700 votes.
Less than 1 year
4%
1-4 years
46%
5-9 years
23%
10-19 years
19%
20 years or more
7%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Information Technology (IT) Support Specialist Salaries

▲28%

▲18%

▲7%

National Average
$43,000

▼8%

Skills That Affect Information Technology (IT) Support Specialist Salaries

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 700 votes.

Gender

Female
16 %
Male
84 %

Years of Experience

Less than 1 year
4%
1-4 years
46%
5-9 years
23%
10-19 years
19%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 78%
dental benefits
Dental: 69%
vision benefits
Vision: 59%
no benefits
None: 19%
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