Information Technology (IT) Support Specialist Salary (United States)

An Information Technology (IT) Support Specialist earns an average salary of $45,130 per year. Most people with this job move on to other positions after 20 years in this career.
Information Technology (IT) Support Specialist Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$31,895 - $67,195
(Median)
32K
38K
45K
56K
67K
MEDIAN: $45,129
10%
25%
50%
75%
90%
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Information Technology (IT) Support Specialist Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$12.67 - $26.13
(Median)
13
15
18
22
26
MEDIAN: $17.00
10%
25%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$23K$46K$69K
Salary
$31,895 - $67,195  
   
Bonus
$0.00 - $4,977  
Profit Sharing
$206.85 - $4,818  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,031 - $65,357  
PayScale
Country: United States | Currency: USD | Updated: 11 Jun 2014 | Individuals Reporting: 3,274
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14$28$42
Hourly Rate
$12.67 - $26.13  
   
Hourly Tips
$0.25 - $1.53  
Overtime
$17.93 - $40.15  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$28K$56K$84K
Bonus
$0.00 - $4,977  
   
Profit Sharing
$206.85 - $4,818  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,031 - $65,357  
PayScale
Country: United States | Currency: USD | Updated: 11 Jun 2014 | Individuals Reporting: 3,274
Is Information Technology (IT) Support Specialist your job title? Get a personalized salary report!
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Job Description for Information Technology (IT) Support Specialist
The information technology (IT) support specialist is a generalist position devoted to all aspects of computer set-up, installation, troubleshooting, service, upgrades, and maintenance. The position can also include handling how computers connect to each other or the rest of the network; printing, both locally and on the network; and auxiliary devices such as tablets, PDAs, and smartphones. The job duties can be performed remotely from a central location, in the customer's work environment, or in a combination of the two. The position may require some physical activity such as lifting and moving computer equipment into place or crawling in tight spaces.
Read More...
Information Technology (IT) Support Specialist Tasks
  • Follow maintenance protocols to ensure systems are secure and ready for users.
  • Lead design and deployment of servers, directories, wireless, backups, and personal devices.
  • Maintain and troubleshoot devices and systems, hardware, and software.
  • Document system performance, bugs, debugging, and program requirements.
Common Career Paths for Information Technology (IT) Support Specialist

Information Technology (IT) Support Specialist Job Listings

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Popular Employer Salaries for Information Technology (IT) Support Specialist
Popular Skills for Information Technology (IT) Support Specialist
Pay by Experience Level for Information Technology (IT) Support Specialist
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Pay Difference By Location
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Philadelphia
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National Average
$43,000
Larger circles over a city indicate a job is popular in that location.

Information Technology (IT) Support Specialist Reviews

What is it like working as an Information Technology (IT) Support Specialist?
Information Technology (IT) Support Specialist in Dallas:
"Great Experience."
Pros: Love the experience I get working for a global company! Get to work with many different people from all walks of life!
Cons: Lack of telecommunications allowed wish we had a more lenient work from home policy.
Information Technology (IT) Support Specialist in Santa Cruz:
"I Enjoy Working As Information Technology Support Specialist."
Pros: Helping customers, building and fixing computers, installing and upgrading software.
Cons: I feel I am being payed to low for what I do.
Related Job Salaries

Experience Affects Information Technology (IT) Support Specialist Salaries

National Average
$43,000

Skills That Affect Information Technology (IT) Support Specialist Salaries

Help Desk / Desktop Support (Tier 2)
up arrow 4%
Software Knowledge
up arrow 4%
Information Technology (IT) Support
up arrow 2%
Software Installation & Upgrade
up arrow 2%
Network Management / Administration
up arrow 2%
Customer Service
up arrow 1%
Network Support
up arrow 1%
Troubleshooting
0%
National Average
$43,000
Computer Hardware Technician
up arrow 2%
Microsoft Active Directory
up arrow 2%
PC Support
up arrow 2%
Microsoft Office
up arrow 2%
Job Satisfaction
Extremely satisfied Image
Extremely satisfied
Rated 5 out of 5 based on 771 votes.
Gender
Female
19%
female alumni
 
Male
81%
male alumni
Years of Experience
Less than 1 year
2%
1-4 years
41%
5-9 years
29%
10-19 years
23%
20 years or more
5%
Common Health Benefits
medical benefits Medical: 80% dental benefits Dental: 70%
vision benefits Vision: 56% employee benefits None: 17%
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