An Information Technology (IT) Support Specialist earns an average salary of $45,089 per year. Most people with this job move on to other positions after 20 years in this career.
Information Technology (IT) Support Specialist Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$31,695 - $67,862
(Median)
32K
38K
45K
56K
68K
MEDIAN: $45,089
10%
25%
50%
75%
90%
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Information Technology (IT) Support Specialist Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$12.64 - $26.26
(Median)
13
15
18
22
26
MEDIAN: $17.00
10%
25%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$23K$46K$69K
Salary
$31,695 - $67,862  
   
Bonus
$0.00 - $4,992  
Profit Sharing
$0.00 - $4,894  
Commission
$0.00 - $9,826  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,906 - $65,917  
PayScale
Country: United States | Currency: USD | Updated: 20 Apr 2014 | Individuals Reporting: 2,933
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14$28$42
Hourly Rate
$12.64 - $26.26  
   
Hourly Tips
$0.15 - $1.75  
Overtime
$17.83 - $40.29  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$28K$56K$84K
Bonus
$0.00 - $4,992  
   
Commission
$0.00 - $9,826  
Profit Sharing
$0.00 - $4,894  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,906 - $65,917  
PayScale
Country: United States | Currency: USD | Updated: 20 Apr 2014 | Individuals Reporting: 2,933
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Job Description for Information Technology (IT) Support Specialist
The information technology (IT) support specialist is a generalist position devoted to all aspects of computer set-up, installation, troubleshooting, service, upgrades, and maintenance. The position can also include handling how computers connect to each other or the rest of the network; printing, both locally and on the network; and auxiliary devices such as tablets, PDAs, and smartphones. The job duties can be performed remotely from a central location, in the customer's work environment, or in a combination of the two. The position may require some physical activity such as lifting and moving computer equipment into place or crawling in tight spaces.
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Information Technology (IT) Support Specialist Tasks
  • Follow maintenance protocols to ensure systems are secure and ready for users.
  • Lead design and deployment of servers, directories, wireless, backups, and personal devices.
  • Maintain and troubleshoot devices and systems, hardware, and software.
  • Document system performance, bugs, debugging, and program requirements.
Popular Skills for Information Technology (IT) Support Specialist
Pay by Experience Level for Information Technology (IT) Support Specialist
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Pay Difference By Location
up arrow 32%
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Philadelphia
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0%
National Average
$43,000
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Larger circles over a city indicate a job is popular in that location.
Related Job Salaries

Experience Affects Information Technology (IT) Support Specialist Salaries

National Average
$43,000

Skills That Affect Information Technology (IT) Support Specialist Salaries

Help Desk / Desktop Support (Tier 2)
up arrow 4%
Information Technology (IT) Support
up arrow 3%
Software Installation & Upgrade
up arrow 2%
Customer Service
up arrow 1%
Network Support
up arrow 1%
National Average
$43,000
Microsoft Active Directory
up arrow 1%
Troubleshooting
up arrow 1%
Computer Hardware Technician
up arrow 2%
Job Satisfaction
Extremely satisfied Image
Extremely satisfied
Rated 5 out of 5 based on 707 votes.
Gender
Female
19%
female alumni
 
Male
81%
male alumni
Years of Experience
Less than 1 year
3%
1-4 years
40%
5-9 years
29%
10-19 years
23%
20 years or more
5%
Common Health Benefits
medical benefits Medical: 80% dental benefits Dental: 70%
vision benefits Vision: 56% employee benefits None: 17%
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