Information Technology (IT) Support Specialist with Help Desk / Desktop Support (Tier 2) Skills Salary

The average salary for an Information Technology (IT) Support Specialist with Help Desk / Desktop Support (Tier 2) skills is $46,302 per year. People in this job generally don't have more than 20 years' experience.

$33,866 - $65,433
$34K
$46K
$65K
MEDIAN: $46,302
10%
50%
90%

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$14.02 - $27.25
$14
$19
$27
MEDIAN: $19.30
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Salary
$33,866 - $65,433  
   
Bonus
$0.00 - $4,837  
Profit Sharing
$496.65 - $4,933  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$32,216 - $64,389  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 627
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$15$30$45
Hourly Rate
$14.02 - $27.25  
   
Overtime
$18.64 - $42.53  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$30K$60K$90K
Bonus
$0.00 - $4,837  
   
Profit Sharing
$496.65 - $4,933  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$32,216 - $64,389  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 430

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Pay by Experience Level for Information Technology (IT) Support Specialist

Pay by Experience for an Information Technology (IT) Support Specialist has a positive trend. An entry-level Information Technology (IT) Support Specialist with less than 5 years of experience can expect to earn an average total compensation of $41,000 based on 581 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. An Information Technology (IT) Support Specialist with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $47,000 based on 365 salaries. An experienced Information Technology (IT) Support Specialist which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $51,000 based on 277 salaries. An Information Technology (IT) Support Specialist with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $53,000 based on 71 salaries.

Pay Difference by Location

National Average: $44,533

Larger city markers indicate a job is popular in that location.

Key Stats for Information Technology (IT) Support Specialist

Gender

Female
13 %
Male
87 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 223 votes.
Less than 1 year
1%
1-4 years
43%
5-9 years
27%
10-19 years
23%
20 years or more
7%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Information Technology (IT) Support Specialist Salaries

Late-Career
▲19%

Experienced
▲15%

▲4%

National Average
$45,000

▼9%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 223 votes.

Gender

Female
13 %
Male
87 %

Years of Experience

Less than 1 year
1%
1-4 years
43%
5-9 years
27%
10-19 years
23%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 80%
dental benefits
Dental: 73%
vision benefits
Vision: 61%
no benefits
None: 17%