The average pay for an Entry-Level Information Technology (IT) Support Specialist is $41,468 per year.

$30,921 - $58,245
(Median)
$31K
$41K
$58K
MEDIAN: $41,467
10%
50%
90%

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$12.26 - $23.55
(Median)
$12
$17
$24
MEDIAN: $16.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Salary
$30,921 - $58,245  
   
Bonus
$0.00 - $4,611  
Profit Sharing
$14.54 - $5,088  
Commission
$1,200  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,641 - $55,235  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 1,264
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$12$24$36
Hourly Rate
$12.26 - $23.55  
   
Overtime
$18.01 - $35.76  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Bonus
$0.00 - $4,611  
   
Commission
$1,200  
Profit Sharing
$14.54 - $5,088  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,641 - $55,235  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 1,068
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Pay Difference by Location

National Average: $39,552

Larger city markers indicate a job is popular in that location.

Information Technology (IT) Support Specialist Advice

What do you wish you knew about your job when you first started out?

Information Technology (IT) Support Specialist in Hinesville:
"Having fun."
Have fun with what you do or else it will not be that interesting to you. I always had fun and stayed positive that's what made my job so exciting. There was nothing I count do or put my mind to it and accomplish things and made my self proud doing it.

Information Technology (IT) Support Specialist in Glen Mills:
"Responsibilities vs Pay Increases."
Job responsibilities and stresses increase with very little change in compensation.

Information Technology (IT) Support Specialist in Winston-Salem:
"I've already come this far."
The field is shrinking, network security is probably a better bet. As I was entering the field, I could already see the signs that companies are doing away with in-house technical professionals in favor of using a technical service that would serve remotely. I have not seen a company where this model does well, but that is the current trend. Network Security is a better bet right now and, although my latest associate degree is in networking technologies, I am taking the rougher road and trying to stick to information technology support specialist. Good luck, you'll need it.

Information Technology (IT) Support Specialist in Burlington:
"Passionately earned experience far outweighs any degree you."
Test yourself against everything that interests you in IT. Finding the path that fulfills you most comes easier when you know where you don't want to go. IT is so widely diversified these days, and having a Swiss Army knife set of skills will open opportunities that were not present 10 years ago.

Information Technology (IT) Support Specialist in Ventura:
"Be ready for change."
The nature of IT is constantly changing. Be flexible and willing to perform tasks to assist customers so they are able to use systems in place to accomplish their duties. Be willing to constantly learn and take new technology as a challenge not a burden.

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Skills That Affect Information Technology (IT) Support Specialist Salaries

System Administration
up arrow 4%

Help Desk / Desktop Support (Tier 2)
up arrow 2%

Microsoft Active Directory
up arrow 2%

Network Management / Administration
up arrow 2%

Information Technology (IT) Support
0%

Software Knowledge
0%

National Average
$40,000

Troubleshooting
up arrow 1%

Software Installation & Upgrade
up arrow 1%

Network Support
up arrow 1%

Windows Support
up arrow 1%

Customer Service
up arrow 2%

Computer Hardware Technician
up arrow 4%

PC Support
up arrow 4%



Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 358 votes.

Gender

Female
13 %
Male
87 %

Common Health Benefits

medical benefits
Medical: 77%
dental benefits
Dental: 68%
medical benefits
Vision: 57%
dental benefits
None: 20%
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