Information Technology (IT) Support Specialist with Help Desk / Desktop Support Skills Salary

The average Information Technology Support Specialist with Help Desk / Desktop Support skills earns approximately $42K annually. Total incomes of Information Technology Support Specialists with Help Desk / Desktop Support skills incorporate potential for, in a few cases, more than $5K from bonuses and close to $5K from profit sharing; these performance components cause packages to range between $30K and $58K. Location is the biggest factor affecting pay for this group, followed by career length. Medical benefits are awarded to a strong majority, and a fair number earn dental coverage. The majority of workers are highly satisfied with their job. Men make up the vast majority of Information Technology Support Specialists with Help Desk / Desktop Support skills (85 percent) who took the survey. The figures in this rundown are based on the results of PayScale's salary questionnaire.

$30,993 - $60,072
(Median)
$31K
$42K
$60K
MEDIAN: $42,177
10%
50%
90%

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$12.84 - $24.84
(Median)
$13
$17
$25
MEDIAN: $17.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$21K$42K$63K
Salary
$30,993 - $60,072  
   
Bonus
$0.00 - $4,518  
Profit Sharing
$489.36 - $4,933  
Commission
$1,179  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,524 - $57,767  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 594
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14$28$42
Hourly Rate
$12.84 - $24.84  
   
Overtime
$18.21 - $39.33  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$28K$56K$84K
Bonus
$0.00 - $4,518  
   
Commission
$1,179  
Profit Sharing
$489.36 - $4,933  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,524 - $57,767  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 528

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Pay by Experience Level for Information Technology (IT) Support Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For Information Technology Support Specialists with Help Desk / Desktop Support skills, experience does not seem to be a major factor in determining pay. Although individuals who have less than five years' experience earn $37K on average, people with five to 10 years benefit from a notably larger average of $43K. Information Technology Support Specialists with Help Desk / Desktop Support skills bring in $46K after working for 10 to 20 years. Information Technology Support Specialists with Help Desk / Desktop Support skills who have acquired more than two decades of experience generally do see greater compensation; their average income is approximately $50K.

Pay Difference by Location

National Average: $40,125

Larger city markers indicate a job is popular in that location.

Home to some of the best pay for Information Technology Support Specialists with Help Desk / Desktop Support skills, Boston offers exceptional salaries, 28 percent above the national average. Information Technology Support Specialists with Help Desk / Desktop Support skills can also look forward to large paychecks in cities like San Francisco (+20 percent), Houston (+19 percent), Los Angeles (+18 percent), and New York (+12 percent). Miami ranks last in the field for pay, reporting salaries 20 percent below the national average. Below-median salaries also turn up in Milwaukee and Atlanta (12 percent lower and 6 percent lower, respectively).

Location:
Years in Fields/Career:
United States (change)

Experience Affects Information Technology (IT) Support Specialist Salaries

Late-Career
up arrow 24%

Experienced
up arrow 14%


National Average
$40,000


Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 221 votes.

Gender

Female
15 %
Male
85 %

Years of Experience

Less than 1 year
4%
1-4 years
53%
5-9 years
22%
10-19 years
16%
20 years or more
5%

Common Health Benefits

medical benefits
Medical: 79%
dental benefits
Dental: 70%
medical benefits
Vision: 59%
dental benefits
None: 18%
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