Information Technology (IT) Support Specialist with Help Desk / Desktop Support Skills Salary

Information Technology Support Specialists with Help Desk / Desktop Support skills can expect to earn an average of $43K annually. Cash earnings for Information Technology Support Specialists with Help Desk / Desktop Support skills — which occasionally include more than $5K from bonuses and more than $6K from profit sharing — stretch from around $29K to approximately $58K. Residence is the biggest factor affecting pay for this group, followed by career length. Work is enjoyable for Information Technology Support Specialists with Help Desk / Desktop Support skills, who typically claim high levels of job satisfaction. Men make up the vast majority of Information Technology Support Specialists with Help Desk / Desktop Support skills (84 percent) who took the survey. Medical benefits are awarded to a strong majority, and a majority earn dental coverage. The figures in this rundown are based on the results of PayScale's salary questionnaire.

$31,336 - $61,532
$31K
$43K
$62K
MEDIAN: $43,095
10%
50%
90%

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$12.62 - $24.76
$13
$17
$25
MEDIAN: $17.43
10%
50%
90%

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$0$61K
Salary $31,336 - $61,532
Bonus $0.00 - $4,625
Profit Sharing $496.65 - $6,040
Commission $1,179
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,377 - $58,156
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 573
Hourly Data $0$38
Hourly Rate $12.62 - $24.76
Overtime $18.18 - $38.47
Annual Data $0$58K
Bonus $0.00 - $4,625
Commission $1,179
Profit Sharing $496.65 - $6,040
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,377 - $58,156
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 555

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Information Technology (IT) Support Specialist Job Listings

Pay by Experience Level for Information Technology (IT) Support Specialist

Pay by Experience for an Information Technology (IT) Support Specialist has a positive trend. An entry-level Information Technology (IT) Support Specialist with less than 5 years of experience can expect to earn an average total compensation of $38,000 based on 725 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. An Information Technology (IT) Support Specialist with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $44,000 based on 297 salaries. An experienced Information Technology (IT) Support Specialist which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $47,000 based on 199 salaries. An Information Technology (IT) Support Specialist with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $50,000 based on 54 salaries.

Pay Difference by Location

National Average: $40,365

Larger city markers indicate a job is popular in that location.

With a pay rate for Information Technology Support Specialists with Help Desk / Desktop Support skills that is 32 percent greater than the national average, Boston offers a comfortable salary for those in this profession. Information Technology Support Specialists with Help Desk / Desktop Support skills can also look forward to large paychecks in cities like Houston (+21 percent), New York (+16 percent), Los Angeles (+11 percent), and Philadelphia (+10 percent). The smallest paychecks in the market, 13 percent south of the national average, can be found in Milwaukee. Employers also pay below the national average in Miami (11 percent lower) and Atlanta (5 percent lower).

Key Stats for Information Technology (IT) Support Specialist

Gender

Female
16 %
Male
84 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 266 votes.
Less than 1 year
4%
1-4 years
54%
5-9 years
20%
10-19 years
17%
20 years or more
5%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Information Technology (IT) Support Specialist Salaries

Late-Career
▲23%

▲16%

▲10%

National Average
$40,000

▼7%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 266 votes.

Gender

Female
16 %
Male
84 %

Years of Experience

Less than 1 year
4%
1-4 years
54%
5-9 years
20%
10-19 years
17%
20 years or more
5%

Common Health Benefits

medical benefits
Medical: 79%
dental benefits
Dental: 70%
vision benefits
Vision: 60%
no benefits
None: 19%
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