Information Technology (IT) Support Specialist with Help Desk / Desktop Support Skills Salary

Average Information Technology Support Specialists with Help Desk / Desktop Support skills make around $42K annually. With some bonuses approaching $5K and certain profit sharing proceeds approaching $5K, overall incomes of Information Technology Support Specialists with Help Desk / Desktop Support skills spread between $30K and $58K depending on individual performance. Residence is the biggest factor affecting pay for this group, followed by tenure. A strong majority enjoy medical while a fair number get dental coverage. Vision coverage is also available to more than half. Men make up the vast majority of Information Technology Support Specialists with Help Desk / Desktop Support skills (86 percent) who took the survey. Most Information Technology Support Specialists with Help Desk / Desktop Support skills report high levels of job satisfaction. The data for this snapshot was collected from individuals who took PayScale's salary survey.

$31,206 - $60,231
$31K
$42K
$60K
MEDIAN: $42,412
10%
50%
90%

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$12.90 - $24.95
$13
$17
$25
MEDIAN: $17.33
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$21K$42K$63K
Salary
$31,206 - $60,231  
   
Bonus
$0.00 - $4,802  
Profit Sharing
$493.16 - $5,084  
Commission
$1,179  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,655 - $57,900  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 573
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14$28$42
Hourly Rate
$12.90 - $24.95  
   
Overtime
$18.13 - $39.16  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$28K$56K$84K
Bonus
$0.00 - $4,802  
   
Commission
$1,179  
Profit Sharing
$493.16 - $5,084  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,655 - $57,900  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 503

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Pay by Experience Level for Information Technology (IT) Support Specialist

Pay by Experience for an Information Technology (IT) Support Specialist has a positive trend. An entry-level Information Technology (IT) Support Specialist with less than 5 years of experience can expect to earn an average total compensation of $38,000 based on 725 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. An Information Technology (IT) Support Specialist with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $44,000 based on 297 salaries. An experienced Information Technology (IT) Support Specialist which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $47,000 based on 199 salaries. An Information Technology (IT) Support Specialist with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $50,000 based on 54 salaries.

Pay Difference by Location

National Average: $40,270

Larger city markers indicate a job is popular in that location.

Boston offers some of the highest pay in the country for Information Technology Support Specialists with Help Desk / Desktop Support skills, 32 percent above the national average. Information Technology Support Specialists with Help Desk / Desktop Support skills can also look forward to large paychecks in cities like Houston (+21 percent), New York (+16 percent), Los Angeles (+11 percent), and Philadelphia (+11 percent). In Milwaukee, salaries are 12 percent below the national average and represent the lowest-paying market. Employers in Miami and Atlanta also lean toward paying below-median salaries (11 percent lower and 5 percent lower, respectively).

Key Stats for Information Technology (IT) Support Specialist

Gender

Female
14 %
Male
86 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 218 votes.
Less than 1 year
4%
1-4 years
54%
5-9 years
21%
10-19 years
16%
20 years or more
5%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Information Technology (IT) Support Specialist Salaries

Late-Career
▲23%

▲16%

▲10%

National Average
$40,000

▼7%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 218 votes.

Gender

Female
14 %
Male
86 %

Years of Experience

Less than 1 year
4%
1-4 years
54%
5-9 years
21%
10-19 years
16%
20 years or more
5%

Common Health Benefits

medical benefits
Medical: 80%
dental benefits
Dental: 70%
vision benefits
Vision: 59%
no benefits
None: 18%