Information Technology (IT) Support Specialist with Help Desk / Desktop Support Skills Salary

Median pay for Information Technology Support Specialists with Help Desk / Desktop Support skills is around $42K per year. Overall cash earnings for Information Technology Support Specialists with Help Desk / Desktop Support skills stretch from $30K on the lower end to $58K near the top, and the heftiest packages can encompass around $5K from bonuses and $5K from profit sharing. Residence and career duration each impact pay for this group, with the former having the largest influence. A fair number enjoy medical while a strong majority get dental coverage. Vision coverage is also available to more than half. Men make up the vast majority of Information Technology Support Specialists with Help Desk / Desktop Support skills (86 percent) who took the survey. The majority of Information Technology Support Specialists with Help Desk / Desktop Support skills claim high levels of job satisfaction. The figures in this overview were provided by individuals who took PayScale's salary questionnaire.

$30,971 - $60,131
$31K
$42K
$60K
MEDIAN: $42,209
10%
50%
90%

Add this chart to your site: 640px    300px

$12.87 - $24.87
$13
$17
$25
MEDIAN: $17.28
10%
50%
90%

Add this chart to your site: 640px    300px

National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$21K$42K$63K
Salary
$30,971 - $60,131  
   
Bonus
$0.00 - $4,577  
Profit Sharing
$493.16 - $4,967  
Commission
$1,179  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,541 - $57,650  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 596
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$13$26$39
Hourly Rate
$12.87 - $24.87  
   
Overtime
$18.16 - $38.80  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$26K$52K$78K
Bonus
$0.00 - $4,577  
   
Commission
$1,179  
Profit Sharing
$493.16 - $4,967  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,541 - $57,650  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 531

Find Out Exactly What You Should Be Paid

United States (change)

Employers: Start Here »

Information Technology (IT) Support Specialist Job Listings

Search for more jobs:

Pay by Experience Level for Information Technology (IT) Support Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For Information Technology Support Specialists with Help Desk / Desktop Support skills, level of experience appears to be a somewhat less important part of the salary calculation — more experience does not correlate to noticeably higher pay. Relatively untried employees who have less than five years' experience make $37K, but folks with five to 10 years under their belts enjoy an appreciably larger median of $44K. For Information Technology Support Specialists with Help Desk / Desktop Support skills, 10 to 20 years of experience on the job amounts to an average salary of $46K. Veterans who have acquired more than 20 years report a median income of $50K, which is generally higher than the pay reported by other tenure groups.

Pay Difference by Location

National Average: $40,086

Larger city markers indicate a job is popular in that location.

For Information Technology Support Specialists with Help Desk / Desktop Support skills, Boston provides a pay rate that is 28 percent greater than the national average. Information Technology Support Specialists with Help Desk / Desktop Support skills will also find cushy salaries in Houston (+22 percent), Los Angeles (+14 percent), Philadelphia (+10 percent), and Seattle (+9 percent). Milwaukee ranks last in the field for pay, reporting salaries 12 percent below the national average. Employers pay around 10 percent less in Phoenix and 9 percent less in Miami, below-median salaries for those in this field.

Key Stats for Information Technology (IT) Support Specialist

Gender

Female
14 %
Male
86 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 220 votes.
053
Less than 1 year
4%
1-4 years
54%
5-9 years
21%
10-19 years
16%
20 years or more
5%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Information Technology (IT) Support Specialist Salaries

Late-Career
up arrow 24%

Experienced
up arrow 16%


National Average
$40,000


Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 220 votes.

Gender

Female
14 %
Male
86 %

Years of Experience

Less than 1 year
4%
1-4 years
54%
5-9 years
21%
10-19 years
16%
20 years or more
5%

Common Health Benefits

medical benefits
Medical: 79%
dental benefits
Dental: 70%
vision benefits
Vision: 59%
dental benefits
None: 18%
ADVERTISEMENT