Information Technology Specialist Salary with Help Desk / Desktop Support (Tier 2) skills

An average Information Technology Specialist with Help Desk / Desktop Support (Tier 2) skills can expect to take home roughly $48K annually. In the world of Information Technology Specialists with Help Desk / Desktop Support (Tier 2) skills, overall income ranges from $31K near the bottom to $67K at the top; this can include more than $5K from bonuses and more than $8K from profit sharing in exceptional cases. Geographic location is the biggest factor affecting pay for this group, followed by years of experience. Medical benefits are awarded to most, and a strong majority earn dental coverage. Among survey respondents, men are more common than women; 87 percent of Information Technology Specialists with Help Desk / Desktop Support (Tier 2) skills are male. The majority of Information Technology Specialists with Help Desk / Desktop Support (Tier 2) skills claim high levels of job satisfaction. The numbers in this rundown were provided by PayScale's salary survey participants.

$33,223 - $69,832
(Median)
$33K
$48K
$70K
MEDIAN: $48,194
10%
50%
90%

Add this chart to your site: 640px    300px

$13.36 - $27.08
(Median)
$13
$19
$27
MEDIAN: $18.00
10%
50%
90%

Add this chart to your site: 640px    300px

National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$24K$48K$72K
Salary
$33,223 - $69,832  
   
Bonus
$0.00 - $4,928  
Profit Sharing
$225.00 - $7,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,087 - $67,240  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 783
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14$28$42
Hourly Rate
$13.36 - $27.08  
   
Overtime
$19.59 - $41.04  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$28K$56K$84K
Bonus
$0.00 - $4,928  
   
Profit Sharing
$225.00 - $7,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,087 - $67,240  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 411
United States (change)

Find Out Exactly What You Should Be Paid

United States (change)


Comp Managers: Start Here »

Information Technology Specialist Job Listings

Search for more jobs:

Pay by Experience Level for Information Technology Specialist with Help Desk / Desktop Support (Tier 2) skills

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For Information Technology Specialists with Help Desk / Desktop Support (Tier 2) skills, level of experience appears to be a somewhat less important part of the salary calculation — more experience does not correlate to noticeably higher pay. Relatively untried employees who have fewer than five years of experience earn around $41K on average. People who have worked for five to 10 years can expect a higher median salary of $46K. People with 10 to 20 years of experience make an average of about $54K in this role. Veterans who have surpassed the 20-year mark may make only slightly more than those who are navigating the mid-career stage; the more senior group reports median earnings of around $58K.

Pay Difference by Location


Washington is home to an above-average pay rate for Information Technology Specialists with Help Desk / Desktop Support (Tier 2) skills, 29 percent higher than the national average. Information Technology Specialists with Help Desk / Desktop Support (Tier 2) skills can also look forward to large paychecks in cities like Los Angeles (+26 percent), Seattle (+21 percent), Boston (+19 percent), and Chicago (+18 percent). Information Technology Specialists with Help Desk / Desktop Support (Tier 2) skills' salaries are heavily influenced by location — Information Technology Specialists with Help Desk / Desktop Support (Tier 2) skills in Honolulu bring in salaries that are 22 percent lower than the national average. Workers in Oklahoma City and Minneapolis earn salaries that trail the national average for those in this profession (12 percent less and 10 percent less, respectively).

United States (change)

Find Out Exactly What You Should Be Paid

United States (change)


Comp Managers: Start Here »

Experience Affects Information Technology Specialist with Help Desk / Desktop Support (Tier 2) skills Salaries

Late-Career
up arrow 28%



National Average
$45,000

Entry-Level
up arrow 10%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 267 votes.

Gender

Female
13 %
Male
87 %

Years of Experience

Less than 1 year
1%
1-4 years
37%
5-9 years
30%
10-19 years
25%
20 years or more
7%

Common Health Benefits

medical benefits Medical: 83% dental benefits Dental: 74%
vision benefits Vision: 58% employee benefits None: 15%
ADVERTISEMENT