Information Technology Specialist Salary with Help Desk / Desktop Support (Tier 2) skills

Information Technology Specialists with Help Desk / Desktop Support (Tier 2) skills pull down an average of $48K annually. Overall cash earnings for Information Technology Specialists with Help Desk / Desktop Support (Tier 2) skills stretch from $31K on the lower end to $67K near the top, and the heftiest packages can encompass around $5K from bonuses and $8K from profit sharing. Residence is the biggest factor affecting pay for this group, followed by years of experience. Most enjoy medical while a strong majority get dental coverage. Vision coverage is also available to a majority. Most workers in this position report high levels of job satisfaction. The vast majority of Information Technology Specialists with Help Desk / Desktop Support (Tier 2) skills (88 percent) survey respondents are men. The figures in this rundown are based on the results of PayScale's salary questionnaire.

$33,172 - $69,757
(Median)
$33K
$48K
$70K
MEDIAN: $48,192
10%
50%
90%

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$13.36 - $27.08
(Median)
$13
$19
$27
MEDIAN: $18.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$24K$48K$72K
Salary
$33,172 - $69,757  
   
Bonus
$0.00 - $4,932  
Profit Sharing
$225.00 - $7,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,133 - $67,403  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 795
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14$28$42
Hourly Rate
$13.36 - $27.08  
   
Overtime
$19.63 - $41.00  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$28K$56K$84K
Bonus
$0.00 - $4,932  
   
Profit Sharing
$225.00 - $7,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,133 - $67,403  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 411
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Pay by Experience Level for Information Technology Specialist with Help Desk / Desktop Support (Tier 2) skills

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Experience and pay tend to be weakly linked for Information Technology Specialists with Help Desk / Desktop Support (Tier 2) skills — those with more experience do not necessarily bring in higher earnings. The average inexperienced worker earns $41K, and someone who has worked for five to 10 years can expect a bigger median salary of $46K. For Information Technology Specialists with Help Desk / Desktop Support (Tier 2) skills, 10 to 20 years of experience on the job amounts to an average salary of $54K. Individuals who have achieved more than 20 years of experience don't seem to earn much more than people who have 10 to 20 years under their belts; the more senior group reports an average income of $58K.

Pay Difference by Location


Home to some of the best pay for Information Technology Specialists with Help Desk / Desktop Support (Tier 2) skills, Washington offers exceptional salaries, 29 percent above the national average. Information Technology Specialists with Help Desk / Desktop Support (Tier 2) skills can also look forward to large paychecks in cities like Los Angeles (+26 percent), Chicago (+21 percent), Boston (+19 percent), and Seattle (+18 percent). Information Technology Specialists with Help Desk / Desktop Support (Tier 2) skills in Honolulu make 22 percent less than the national average, proving that location is a major factor in pay. Two other places where employers offer below-median salaries are Oklahoma City (12 percent less) and Minneapolis (10 percent less).

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Experience Affects Information Technology Specialist with Help Desk / Desktop Support (Tier 2) skills Salaries

Late-Career
up arrow 28%



National Average
$45,000

Entry-Level
up arrow 10%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 267 votes.

Gender

Female
12 %
Male
88 %

Years of Experience

Less than 1 year
1%
1-4 years
37%
5-9 years
30%
10-19 years
25%
20 years or more
7%

Common Health Benefits

medical benefits Medical: 83% dental benefits Dental: 73%
vision benefits Vision: 58% employee benefits None: 15%
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