Information Technology Specialist with Help Desk / Desktop Support (Tier 2) Skills Salary

The average Information Technology Specialist with Help Desk / Desktop Support (Tier 2) skills can expect to rake in roughly $49K annually. In the world of Information Technology Specialists with Help Desk / Desktop Support (Tier 2) skills, total cash compensation can vary between $32K and $69K. Each package generally includes bonuses and profit sharing proceeds, and in exceptional cases, those amounts can reach heights of $5K and $8K, respectively. Residence is the biggest factor affecting pay for this group, followed by career length. Among survey respondents, men are more common than women; 84 percent of Information Technology Specialists with Help Desk / Desktop Support (Tier 2) skills are male. Job satisfaction is reported as high by the vast majority of workers. Most report receiving medical coverage from their employers and a strong majority collect dental insurance. The information for this snapshot was generated by responses to the PayScale salary survey.

$33,799 - $71,007
$34K
$49K
$71K
MEDIAN: $48,854
10%
50%
90%

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$14.13 - $27.94
$14
$19
$28
MEDIAN: $19.31
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Salary
$33,799 - $71,007  
   
Bonus
$0.00 - $5,091  
Profit Sharing
$96.96 - $7,541  
Commission
$3,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,979 - $68,761  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 757
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14$28$42
Hourly Rate
$14.13 - $27.94  
   
Overtime
$21.01 - $41.58  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$28K$56K$84K
Bonus
$0.00 - $5,091  
   
Commission
$3,000  
Profit Sharing
$96.96 - $7,541  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,979 - $68,761  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 410

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Pay by Experience Level for Information Technology Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Information Technology Specialists with Help Desk / Desktop Support (Tier 2) skills with a lot of experience do not necessarily enjoy more money. Those in the early stages of their career can expect to make around $41K; however, individuals with five to 10 years of experience bring in $49K on average — a distinctly larger sum. Information Technology Specialists with Help Desk / Desktop Support (Tier 2) skills who work for 10 to 20 years in their occupation tend to earn about $53K. Information Technology Specialists with Help Desk / Desktop Support (Tier 2) skills with more than 20 years of experience report incomes that are only modestly higher; the median for these old hands hovers around $56K.

Pay Difference by Location

National Average: $46,121

Larger city markers indicate a job is popular in that location.

For Information Technology Specialists with Help Desk / Desktop Support (Tier 2) skills, Washington provides a pay rate that is 28 percent greater than the national average. Information Technology Specialists with Help Desk / Desktop Support (Tier 2) skills can also look forward to large paychecks in cities like San Antonio (+24 percent), Austin (+23 percent), Boston (+16 percent), and Chicago (+15 percent). The lowest-paying market is Cincinnati, which sits 10 percent below the national average.

Key Stats for Information Technology Specialist

Gender

Female
16 %
Male
84 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 210 votes.
035
Less than 1 year
1%
1-4 years
36%
5-9 years
31%
10-19 years
25%
20 years or more
7%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Information Technology Specialist Salaries

Late-Career
up arrow 22%



National Average
$46,000


Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 210 votes.

Gender

Female
16 %
Male
84 %

Years of Experience

Less than 1 year
1%
1-4 years
36%
5-9 years
31%
10-19 years
25%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 83%
dental benefits
Dental: 75%
vision benefits
Vision: 64%
dental benefits
None: 14%
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