Information Technology Specialist with Help Desk / Desktop Support (Tier 2) Skills Salary

The average Information Technology Specialist with Help Desk / Desktop Support (Tier 2) skills earns approximately $48K annually. Cash earnings for Information Technology Specialists with Help Desk / Desktop Support (Tier 2) skills — including $5K in bonuses and $6K in profit sharing proceeds near the top of the pay scale — generally stretch from $31K to $68K depending on individual performance. Location is the biggest factor affecting pay for this group, followed by tenure. Most Information Technology Specialists with Help Desk / Desktop Support (Tier 2) skills report high levels of job satisfaction. Most enjoy medical while a strong majority get dental coverage. Vision coverage is also available to more than half. Among survey respondents, men are more common than women; 88 percent of Information Technology Specialists with Help Desk / Desktop Support (Tier 2) skills are male. The information for this snapshot was generated by responses to the PayScale salary survey.

$33,118 - $69,862
(Median)
$33K
$48K
$70K
MEDIAN: $48,168
10%
50%
90%

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$13.42 - $27.38
(Median)
$13
$19
$27
MEDIAN: $18.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Salary
$33,118 - $69,862  
   
Bonus
$0.00 - $4,904  
Profit Sharing
$246.58 - $6,082  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,078 - $67,874  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 963
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14$28$42
Hourly Rate
$13.42 - $27.38  
   
Overtime
$20.27 - $41.41  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$28K$56K$84K
Bonus
$0.00 - $4,904  
   
Profit Sharing
$246.58 - $6,082  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,078 - $67,874  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 508
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Pay by Experience Level for Information Technology Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Information Technology Specialists with Help Desk / Desktop Support (Tier 2) skills with more experience do not necessarily bring home bigger paychecks. In fact, experience in this field tends to impact compensation minimally. Those in the early stages of their career can expect to make around $41K; however, individuals with five to 10 years of experience bring in $47K on average — a distinctly larger sum. On average, Information Technology Specialists with Help Desk / Desktop Support (Tier 2) skills make $53K following one to two decades on the job. Individuals who have achieved more than 20 years of experience don't seem to earn much more than people who have 10 to 20 years under their belts; the more senior group reports an average income of $57K.

Pay Difference by Location

National Average: $45,237

Larger city markers indicate a job is popular in that location.

For Information Technology Specialists with Help Desk / Desktop Support (Tier 2) skills, Washington provides a pay rate that is 32 percent greater than the national average. Information Technology Specialists with Help Desk / Desktop Support (Tier 2) skills can also look forward to large paychecks in cities like Boston (+29 percent), Chicago (+23 percent), Denver (+20 percent), and Seattle (+17 percent). Falling short of the national average by 13 percent, the area with the worst salaries is Honolulu. Employers pay around 9 percent less in Minneapolis and 8 percent less in Columbus, below-median salaries for those in this field.

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Experience Affects Information Technology Specialist Salaries

Late-Career
up arrow 27%



National Average
$45,000

Entry-Level
up arrow 10%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 314 votes.

Gender

Female
12 %
Male
88 %

Years of Experience

Less than 1 year
1%
1-4 years
37%
5-9 years
31%
10-19 years
24%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 83%
dental benefits
Dental: 74%
medical benefits
Vision: 59%
dental benefits
None: 15%
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