Information Technology Specialist with Help Desk / Desktop Support (Tier 2) Skills Salary

Information Technology Specialists with Help Desk / Desktop Support (Tier 2) skills take home approximately $49K per year on average. Including potential for bonuses and profit sharing — peaking near $5K and $7K, respectively — total cash payment to Information Technology Specialists with Help Desk / Desktop Support (Tier 2) skills can bottom out near $32K or peak near $69K depending on individual performance. Geography and career duration each impact pay for this group, with the former having the largest influence. A large number enjoy medical while a fair number get dental coverage. Vision coverage is also available to more than half. Most Information Technology Specialists with Help Desk / Desktop Support (Tier 2) skills report high levels of job satisfaction. Among survey respondents, men are more common than women; 83 percent of Information Technology Specialists with Help Desk / Desktop Support (Tier 2) skills are male. Participants in PayScale's salary questionnaire provided the particulars of this report.

$34,240 - $71,039
$34K
$49K
$71K
MEDIAN: $49,400
10%
50%
90%

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$14.26 - $27.99
$14
$19
$28
MEDIAN: $19.42
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Salary
$34,240 - $71,039  
   
Bonus
$0.00 - $5,091  
Profit Sharing
$98.63 - $7,488  
Commission
$3,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$32,087 - $69,112  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 721
© PayScale, Inc. @ www.payscale.com
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14$28$42
Hourly Rate
$14.26 - $27.99  
   
Overtime
$21.02 - $41.97  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$28K$56K$84K
Bonus
$0.00 - $5,091  
   
Commission
$3,000  
Profit Sharing
$98.63 - $7,488  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$32,087 - $69,112  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 405
© PayScale, Inc. @ www.payscale.com

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Pay by Experience Level for Information Technology Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Information Technology Specialists with Help Desk / Desktop Support (Tier 2) skills do not generally earn higher incomes from more experience in the field. Salaries of relatively inexperienced workers fall in the neighborhood of $41K, but folks who have racked up five to 10 years see a notably higher median of $49K. Information Technology Specialists with Help Desk / Desktop Support (Tier 2) skills claiming one to two decades of experience make an estimated median of $52K. In the end, more experience does seem to mean larger paychecks; seasoned Information Technology Specialists with Help Desk / Desktop Support (Tier 2) skills with more than 20 years of experience earn a predictably higher median salary of $57K.

Pay Difference by Location

National Average: $46,586

Larger city markers indicate a job is popular in that location.

Information Technology Specialists with Help Desk / Desktop Support (Tier 2) skills will find that Austin offers an impressive pay rate, one which exceeds the national average by 28 percent. Information Technology Specialists with Help Desk / Desktop Support (Tier 2) skills will also find cushy salaries in Washington (+26 percent), San Diego (+21 percent), Boston (+19 percent), and Chicago (+16 percent). Cincinnati is home to the smallest salaries in the field, lagging the national average by 9 percent.

Key Stats for Information Technology Specialist

Gender

Female
17 %
Male
83 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 211 votes.
Less than 1 year
1%
1-4 years
35%
5-9 years
31%
10-19 years
26%
20 years or more
7%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Information Technology Specialist Salaries

Late-Career
▲22%

▲13%

▲5%

National Average
$47,000

▼11%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 211 votes.

Gender

Female
17 %
Male
83 %

Years of Experience

Less than 1 year
1%
1-4 years
35%
5-9 years
31%
10-19 years
26%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 83%
dental benefits
Dental: 75%
vision benefits
Vision: 64%
dental benefits
None: 14%
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