Information Technology Specialist with Help Desk / Desktop Support (Tier 2) Skills Salary

For Information Technology Specialists with Help Desk / Desktop Support (Tier 2) skills, annual average wages total $50K per year. Total incomes of Information Technology Specialists with Help Desk / Desktop Support (Tier 2) skills incorporate potential for, in a few cases, more than $5K from bonuses and close to $7K from profit sharing; these performance components cause packages to range between $32K and $71K. Residence and experience level each impact pay for this group, with the former having the largest influence. The vast majority of Information Technology Specialists with Help Desk / Desktop Support (Tier 2) skills (84 percent) survey respondents are men. A large number report receiving medical coverage from their employers and a fair number collect dental insurance. The majority of workers are highly satisfied with their job. This overview is based on answers to PayScale's salary questionnaire.

$34,535 - $72,885
$35K
$50K
$73K
MEDIAN: $49,710
10%
50%
90%

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$14.08 - $28.42
$14
$19
$28
MEDIAN: $19.49
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$25K$50K$75K
Salary
$34,535 - $72,885  
   
Bonus
$0.00 - $5,098  
Profit Sharing
$101.37 - $7,365  
Commission
$1,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$32,117 - $70,553  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 746
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$15$30$45
Hourly Rate
$14.08 - $28.42  
   
Overtime
$20.79 - $42.69  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$30K$60K$90K
Bonus
$0.00 - $5,098  
   
Commission
$1,000  
Profit Sharing
$101.37 - $7,365  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$32,117 - $70,553  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 426

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Pay by Experience Level for Information Technology Specialist

Pay by Experience for an Information Technology Specialist has a positive trend. An entry-level Information Technology Specialist with less than 5 years of experience can expect to earn an average total compensation of $41,000 based on 536 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. An Information Technology Specialist with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $49,000 based on 435 salaries. An experienced Information Technology Specialist which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $52,000 based on 327 salaries. An Information Technology Specialist with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $57,000 based on 79 salaries.

Pay Difference by Location

National Average: $47,059

Larger city markers indicate a job is popular in that location.

Information Technology Specialists with Help Desk / Desktop Support (Tier 2) skills will find that Austin offers an impressive pay rate, one which exceeds the national average by 27 percent. Information Technology Specialists with Help Desk / Desktop Support (Tier 2) skills will also find cushy salaries in Washington (+25 percent), San Diego (+20 percent), Boston (+18 percent), and Chicago (+15 percent). Cincinnati is home to the smallest salaries in the field, lagging the national average by 10 percent. A couple other locations with smaller-than-average paychecks include Denver and Dayton (2 percent lower).

Key Stats for Information Technology Specialist

Gender

Female
16 %
Male
84 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 240 votes.
Less than 1 year
1%
1-4 years
35%
5-9 years
30%
10-19 years
26%
20 years or more
7%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Information Technology Specialist Salaries

Late-Career
▲21%

▲11%

▲4%

National Average
$47,000

▼12%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 240 votes.

Gender

Female
16 %
Male
84 %

Years of Experience

Less than 1 year
1%
1-4 years
35%
5-9 years
30%
10-19 years
26%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 83%
dental benefits
Dental: 74%
vision benefits
Vision: 63%
no benefits
None: 14%
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