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Information Technology Specialist Salary with Help Desk / Desktop Support (Tier 2) skills

Earnings for Information Technology Specialists with Help Desk / Desktop Support (Tier 2) skills come in at around $49K annually on average. Total cash earnings of Information Technology Specialists with Help Desk / Desktop Support (Tier 2) skills range from $31K on the low end to $68K on the high end; the final amount can include bonuses and profit sharing proceeds that occasionally exceed $5K and $9K, respectively. Geographic location is the biggest factor affecting pay for this group, followed by career length. The vast majority (87 percent) of Information Technology Specialists with Help Desk / Desktop Support (Tier 2) skills who answered the questionnaire are male. Most report receiving medical coverage from their employers and a strong majority collect dental insurance. Job satisfaction for Information Technology Specialists with Help Desk / Desktop Support (Tier 2) skills is high. The numbers in this rundown were provided by PayScale's salary survey participants.
$33,397 - $70,588
(Median)
$33K
$49K
$71K
MEDIAN: $48,663
10%
50%
90%

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$13.02 - $27.29
(Median)
$13
$19
$27
MEDIAN: $18.00
10%
50%
90%

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Personalized Salary Report » Show Annual Salary Show Hourly Rate
National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$24K$48K$72K
Salary
$33,397 - $70,588  
   
Bonus
$0.00 - $4,906  
Profit Sharing
$246.58 - $9,123  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,973 - $68,214  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 599
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14$28$42
Hourly Rate
$13.02 - $27.29  
   
Overtime
$18.35 - $41.37  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$28K$56K$84K
Bonus
$0.00 - $4,906  
   
Profit Sharing
$246.58 - $9,123  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,973 - $68,214  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 309
United States (change)

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Pay by Experience Level for Information Technology Specialist with Help Desk / Desktop Support (Tier 2) skills

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For Information Technology Specialists with Help Desk / Desktop Support (Tier 2) skills, more experience in the field does not usually mean bigger paychecks. The average inexperienced worker earns $41K, and someone who has worked for five to 10 years can expect a bigger median salary of $45K. Information Technology Specialists with Help Desk / Desktop Support (Tier 2) skills see a median salary of $54K after reaching one to two decades on the job. Information Technology Specialists with Help Desk / Desktop Support (Tier 2) skills who have stuck around for more than two decades see earnings that are only slightly higher than those of folks who have worked for 10 to 20 years; the more senior group makes around $58K on average.

Experience Affects Information Technology Specialist with Help Desk / Desktop Support (Tier 2) skills Salaries

Late-Career
up arrow 27%

Experienced
up arrow 19%

National Average
$46,000

Mid-Career
up arrow 1%

Entry-Level
up arrow 10%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 241 votes.

Gender

Female
13 %
Male
87 %

Years of Experience

Less than 1 year
0%
1-4 years
37%
5-9 years
30%
10-19 years
25%
20 years or more
8%

Common Health Benefits

medical benefits Medical: 84% dental benefits Dental: 75%
vision benefits Vision: 58% employee benefits None: 14%