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Information Technology Specialist Salary with Help Desk / Desktop Support (Tier 2) skills

Median pay for Information Technology Specialists with Help Desk / Desktop Support (Tier 2) skills is around $48K annually. With some bonuses approaching $5K and certain profit sharing proceeds approaching $9K, overall incomes of Information Technology Specialists with Help Desk / Desktop Support (Tier 2) skills spread between $31K and $67K depending on individual performance. Geographic location is the biggest factor affecting pay for this group, followed by career length. Men account for the majority of Information Technology Specialists with Help Desk / Desktop Support (Tier 2) skills who responded to the questionnaire — 87 percent to be exact. Most Information Technology Specialists with Help Desk / Desktop Support (Tier 2) skills report high levels of job satisfaction. Most enjoy medical while a strong majority get dental coverage. Vision coverage is also available to the larger part. The numbers in this rundown were provided by PayScale's salary survey participants.

$33,364 - $69,869
(Median)
$33K
$48K
$70K
MEDIAN: $47,824
10%
50%
90%

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$13.15 - $27.32
(Median)
$13
$19
$27
MEDIAN: $18.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$24K$48K$72K
Salary
$33,364 - $69,869  
   
Bonus
$0.00 - $4,949  
Profit Sharing
$204.26 - $8,940  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,120 - $67,419  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 735
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14$28$42
Hourly Rate
$13.15 - $27.32  
   
Overtime
$19.34 - $41.42  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$28K$56K$84K
Bonus
$0.00 - $4,949  
   
Profit Sharing
$204.26 - $8,940  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,120 - $67,419  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 373

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Pay by Experience Level for Information Technology Specialist with Help Desk / Desktop Support (Tier 2) skills

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Experience and pay tend to be weakly linked for Information Technology Specialists with Help Desk / Desktop Support (Tier 2) skills — those with more experience do not necessarily bring in higher earnings. Workers with less than five years' experience earn around $41K on average, and those who have five to 10 years under their belts see a higher median salary of $46K. After working for 10 to 20 years, Information Technology Specialists with Help Desk / Desktop Support (Tier 2) skills make a median salary of $54K. Information Technology Specialists with Help Desk / Desktop Support (Tier 2) skills who have stuck around for more than two decades see earnings that are only slightly higher than those of folks who have worked for 10 to 20 years; the more senior group makes around $58K on average.

Pay Difference by Location


Home to some of the best pay for Information Technology Specialists with Help Desk / Desktop Support (Tier 2) skills, Los Angeles offers exceptional salaries, 40 percent above the national average. Information Technology Specialists with Help Desk / Desktop Support (Tier 2) skills can also look forward to large paychecks in cities like San Francisco (+37 percent), Washington (+30 percent), Seattle (+21 percent), and Chicago (+18 percent). Information Technology Specialists with Help Desk / Desktop Support (Tier 2) skills in Honolulu make 22 percent less than the national average, proving that location is a major factor in pay. Employers pay around 12 percent less in Oklahoma City and 10 percent less in Baltimore, below-median salaries for those in this field.

United States (change)

Experience Affects Information Technology Specialist with Help Desk / Desktop Support (Tier 2) skills Salaries

Late-Career
up arrow 28%



National Average
$45,000

Entry-Level
up arrow 9%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 267 votes.

Gender

Female
13 %
Male
87 %

Years of Experience

Less than 1 year
1%
1-4 years
38%
5-9 years
30%
10-19 years
24%
20 years or more
8%

Common Health Benefits

medical benefits Medical: 83% dental benefits Dental: 74%
vision benefits Vision: 58% employee benefits None: 15%
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