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Information Technology Specialist Salary with Help Desk / Desktop Support (Tier 2) skills (United States)

A typical Information Technology Specialist can expect to rake in roughly $48K per year. Overall cash earnings for Information Technology Specialists with Help Desk / Desktop Support (Tier 2) skills stretch from $31K on the lower end to $68K near the top, and the heftiest packages can encompass around $5K from bonuses and $8K from profit sharing. Geographic location and tenure each impact pay for this group, with the former having the largest influence. Medical benefits are awarded to a strong majority, and a fair portion earn dental coverage. Men account for the majority of Information Technology Specialists with Help Desk / Desktop Support (Tier 2) skills — 87 percent to be exact. The majority of Information Technology Specialists with Help Desk / Desktop Support (Tier 2) skills claim high levels of job satisfaction. The data in this summary comes from the PayScale salary survey.
Information Technology Specialist with Help Desk / Desktop Support (Tier 2) skills Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$32,938 - $69,888
(Median)
33K
39K
48K
58K
70K
MEDIAN: $48,231
10%
25%
50%
75%
90%
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Information Technology Specialist with Help Desk / Desktop Support (Tier 2) skills Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$12.88 - $27.32
(Median)
13
15
18
22
27
MEDIAN: $18.00
10%
25%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$24K$48K$72K
Salary
$32,938 - $69,888  
   
Bonus
$0.00 - $4,905  
Profit Sharing
$225.00 - $7,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,697 - $67,597  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 520
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14$28$42
Hourly Rate
$12.88 - $27.32  
   
Overtime
$17.99 - $41.14  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$28K$56K$84K
Bonus
$0.00 - $4,905  
   
Profit Sharing
$225.00 - $7,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,697 - $67,597  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 262
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Pay by Experience Level for Information Technology Specialist with Help Desk / Desktop Support (Tier 2) skills

Median of all compensation (including tips, bonus, and overtime) by years of experience.
For Information Technology Specialists with Help Desk / Desktop Support (Tier 2) skills, more experience in the field does not usually mean bigger paychecks. Relatively untried employees who have less than five years' experience have a median salary of $41K. Those who have been around for five to 10 years can expect to take home more — $44K on average. Information Technology Specialists with Help Desk / Desktop Support (Tier 2) skills see a median salary of $54K after reaching one to two decades on the job. Information Technology Specialists with Help Desk / Desktop Support (Tier 2) skills who surpass 20 years on the job report pay that isn't as high as one would expect; the median compensation for this crowd sits around $57K. More than half of the workforce has between one and nine years of experience. Experienced employees who have 10-20 years of experience make up nearly one in four of the workforce; inexperienced individuals who have been working for less than one year comprise 1 percent, and senior people with more than 20 years under their belt fill out the remaining fewer than one in ten.

Pay Difference By Location

San Francisco
up arrow 35%
Chicago
up arrow 32%
Washington
up arrow 30%
Los Angeles
up arrow 26%
Orlando
up arrow 19%
Denver
up arrow 14%
New York
up arrow 12%
Houston
up arrow 9%
Indianapolis
up arrow 9%
Atlanta
up arrow 8%
Portland
up arrow 6%
Minneapolis
up arrow 2%
National Average
$45,000
Columbus
up arrow 9%
Oklahoma City
up arrow 12%
Honolulu
up arrow 38%
Larger circles over a city indicate a job is popular in that location.
With a pay rate for Information Technology Specialists with Help Desk / Desktop Support (Tier 2) skills that is 35 percent greater than the national average, San Francisco offers a comfortable salary for those in this profession. Chicago, Washington, Los Angeles, and Orlando also offer top salaries for Information Technology Specialists with Help Desk / Desktop Support (Tier 2) skills. Workers in these cities can expect to earn about 32 percent, 30 percent, 26 percent, and 19 percent more, respectively. Location is a huge contributor to overall pay, with Information Technology Specialists with Help Desk / Desktop Support (Tier 2) skills in Honolulu earning a whopping 38 percent below the national average. Employers also pay below the national average in Oklahoma City (12 percent lower) and Columbus (9 percent lower).
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Experience Affects Information Technology Specialist with Help Desk / Desktop Support (Tier 2) skills Salaries

Late-Career
up arrow 26%
Experienced
up arrow 19%
National Average
$45,000
Mid-Career
up arrow 2%
Entry-Level
up arrow 10%

Job Satisfaction

Extremely satisfied Image
Extremely satisfied
Rated 5 out of 5 based on 220 votes.

Gender

Female
13%
female alumni
 
Male
87%
male alumni

Years of Experience

Less than 1 year
1%
1-4 years
36%
5-9 years
30%
10-19 years
26%
20 years or more
8%

Common Health Benefits

medical benefits Medical: 83% dental benefits Dental: 73%
vision benefits Vision: 56% employee benefits None: 15%