The average Information Technology Specialist with Troubleshooting skills can expect to rake in roughly $49K annually. Cash earnings for Information Technology Specialists with Troubleshooting skills — including $5K in bonuses and $7K in profit sharing proceeds near the top of the pay scale — generally stretch from $31K to $71K depending on individual performance. Career duration is the biggest factor affecting pay for this group, followed by geography. Most enjoy medical while a strong majority get dental coverage. Vision coverage is also available to more than half. Work is enjoyable for Information Technology Specialists with Troubleshooting skills, who typically claim high levels of job satisfaction. The numbers in this rundown were provided by PayScale's salary survey participants.

$33,325 - $74,786
(Median)
$33K
$49K
$75K
MEDIAN: $49,235
10%
50%
90%

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$13.50 - $26.95
(Median)
$14
$19
$27
MEDIAN: $19.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$25K$50K$75K
Salary
$33,325 - $74,786  
   
Bonus
$0.00 - $5,297  
Profit Sharing
$297.99 - $7,460  
Commission
$1,400  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,946 - $70,669  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 523
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$15$30$45
Hourly Rate
$13.50 - $26.95  
   
Overtime
$20.57 - $44.19  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$30K$60K$90K
Bonus
$0.00 - $5,297  
   
Commission
$1,400  
Profit Sharing
$297.99 - $7,460  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,946 - $70,669  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 337
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Pay by Experience Level for Information Technology Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Experience is an important factor influencing the compensation of Information Technology Specialists with Troubleshooting skills. Relatively untried employees who have less than five years' experience have a median salary of $42K. Those who have been around for five to 10 years can expect to take home more — $49K on average. Information Technology Specialists with Troubleshooting skills see a median salary of $54K after reaching one to two decades on the job. Old hands who claim more than two decades on the job enjoy average earnings of $68K.

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Experience Affects Information Technology Specialist Salaries

Late-Career
up arrow 48%

Experienced
up arrow 18%

Mid-Career
up arrow 7%

National Average
$46,000

Entry-Level
up arrow 9%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 175 votes.

Gender

Female
21 %
Male
79 %

Years of Experience

Less than 1 year
2%
1-4 years
44%
5-9 years
27%
10-19 years
20%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 83%
dental benefits
Dental: 75%
medical benefits
Vision: 64%
dental benefits
None: 14%
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