Information Technology Specialist with Troubleshooting Skills Salary

Information Technology Specialists with Troubleshooting skills take home an average $50K annually. Including potential for bonuses and profit sharing — peaking near $5K and $7K, respectively — total cash payment to Information Technology Specialists with Troubleshooting skills can bottom out near $31K or peak near $73K depending on individual performance. Career length is the biggest factor affecting pay for this group, followed by geography. The majority of workers are highly satisfied with their job. Male Information Technology Specialists with Troubleshooting skills are far more common among survey respondents than their female counterparts, who typically comprise less than one-third of the field. Most report receiving medical coverage from their employers and a strong majority collect dental insurance. The figures in this overview were provided by individuals who took PayScale's salary questionnaire.

$33,861 - $77,709
$34K
$50K
$78K
MEDIAN: $49,829
10%
50%
90%

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$13.41 - $27.30
$13
$19
$27
MEDIAN: $19.14
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$26K$52K$78K
Salary
$33,861 - $77,709  
   
Bonus
$0.00 - $5,170  
Profit Sharing
$0.00 - $7,460  
Commission
$1,400  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,072 - $73,147  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 522
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16$32$48
Hourly Rate
$13.41 - $27.30  
   
Overtime
$20.31 - $45.45  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$32K$64K$96K
Bonus
$0.00 - $5,170  
   
Commission
$1,400  
Profit Sharing
$0.00 - $7,460  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,072 - $73,147  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 331

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Pay by Experience Level for Information Technology Specialist

Pay by Experience for an Information Technology Specialist has a positive trend. An entry-level Information Technology Specialist with less than 5 years of experience can expect to earn an average total compensation of $42,000 based on 463 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. An Information Technology Specialist with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $49,000 based on 294 salaries. An experienced Information Technology Specialist which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $55,000 based on 194 salaries. An Information Technology Specialist with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $72,000 based on 61 salaries.

Pay Difference by Location

National Average: $46,288

Larger city markers indicate a job is popular in that location.

Washington is home to an above-average pay rate for Information Technology Specialists with Troubleshooting skills, 31 percent higher than the national average. Information Technology Specialists with Troubleshooting skills can also look forward to large paychecks in cities like Dallas (+26 percent), Houston (+25 percent), New York (+24 percent), and Wichita (+17 percent). Jacksonville ranks last in the field for pay, reporting salaries 18 percent below the national average. On the whole, employers pay 10 percent below the median salary for those in this field in Philadelphia and Atlanta.

Key Stats for Information Technology Specialist

Gender

Female
22 %
Male
78 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 182 votes.
Less than 1 year
2%
1-4 years
42%
5-9 years
28%
10-19 years
21%
20 years or more
7%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Information Technology Specialist Salaries

Late-Career
▲56%

Experienced
▲20%

▲6%

National Average
$46,000

▼10%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 182 votes.

Gender

Female
22 %
Male
78 %

Years of Experience

Less than 1 year
2%
1-4 years
42%
5-9 years
28%
10-19 years
21%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 82%
dental benefits
Dental: 74%
vision benefits
Vision: 64%
no benefits
None: 15%