Inside Sales Director Salary
Inside Sales Directors in the United States can expect to earn an average of $73K annually. Most have medical and dental plans, and a strong majority have vision insurance. More than half of Inside Sales Directors (65 percent) survey respondents are men. The majority of Inside Sales Directors claim high levels of job satisfaction. This snapshot results from replies to PayScale's salary survey.
Job Description for Inside Sales Director
Inside sales directors are at the top of the sales representative ladder, particularly in companies which sell items and services over the phone. They are responsible for managing sales representatives who place and receive calls, as well as ensuring the smooth operation of the company’s inside sales department.Read More...
Inside sales directors must ensure that the sales representatives in their departments meet all sale quotas, which is usually determined by sales executives who pass on the expectations to the inside sales director. They may also participate in the hiring and training of new inside sales department employees, perform performance appraisals, and work to develop career goals for sales representatives. As managers, they must also settle disputes between sales reps in a potentially high-pressure environment.
Inside sales directors are also responsible for ensuring that the representatives they supervise have a consistent stream of sales leads to pursue, and must relay leads to the sales reps on a regular basis. To do so, they communicate closely with marketing and other departments to consistently find potential customers for the products and services they sell, which involves attending regular meetings and utilizing strong verbal and written communication skills. While inside sales directors usually work varying hours in an office, they also attend outside conferences in order to increase their industry knowledge.
Although a bachelor’s degree in marketing or sales is highly beneficial for this position, some employers require only an associate's degree or no college education at all. However, prior experience as a proven and successful sales representative is necessary, as is a clearly demonstrated ability to work well under pressure and communicate expectations to other departments within a company.
Inside Sales Director Tasks
- Hire, manage, direct, and coach the sales team and customer service representatives.
- Forecast and track sales metrics and budgets.
- Build relationships with existing and potential clients, educating them about services and products.
- Manage major accounts activities such as sales quotes and support.
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Pay by Experience Level for Inside Sales Director
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Respondents with less than five years' experience take home $64K on average. In contrast, those who have been around for five to 10 years earn a noticeably higher average of $79K. Inside Sales Directors bring in $92K after working for 10 to 20 years. Respondents who boast more than 20 years of experience can't seem to boast paychecks reflecting that extensive experience, though; veteran Inside Sales Directors report making only $84K on average.