Inside Sales Representative Salary

Inside Sales Representatives in the United States take home approximately $41K annually on average. Individual bonuses, profit sharing and commission for Inside Sales Representatives — as high as $15K, $12K and $24K, respectively — each contribute to the degree of variation within overall compensation, ranging from $27K to $62K. Compensation for this group is mainly affected by the particular firm, but geography and years of experience are influential factors as well. Most report receiving medical coverage from their employers and more than half collect dental insurance. Male Inside Sales Representatives are just a bit more common among those who completed the questionnaire than females ones, with male workers composing 56 percent of the field. Most Inside Sales Representatives report high levels of job satisfaction. The data for this synopsis comes from respondents who took the PayScale salary survey.

$29,120 - $58,542
(Median)
$29K
$41K
$59K
MEDIAN: $40,522
10%
50%
90%

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$10.32 - $20.87
(Median)
$10
$15
$21
MEDIAN: $15.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$21K$42K$63K
Salary
$29,120 - $58,542  
   
Bonus
$0.00 - $14,870  
Profit Sharing
$200.53 - $11,520  
Commission
$0.00 - $24,158  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,405 - $61,833  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 5,449
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$10.32 - $20.87  
   
Hourly Tips
$0.00 - $8.81  
Overtime
$14.78 - $32.16  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$0.00 - $14,870  
   
Commission
$0.00 - $24,158  
Profit Sharing
$200.53 - $11,520  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,405 - $61,833  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 2,849
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Job Description for Inside Sales Representative

An inside sales representative works for a company that wants to sell a product or service. It is the inside sales representative's job to complete the process of that sale from start to finish. This may be done over the phone or in person via walk-in clients. The sales representative's job may consist of tracking down new sales prospects and maintaining relationships with potential future buyers. An inside sales representative is responsible for being very familiar with the product or service he or she is selling. This may be accomplished by attending training sessions, testing out samples of the product or service, or even purchasing the product in order to use it and become acquainted with it. Inside sales representatives are typically given a sales quota by management. Meeting the quota on a weekly or monthly basis is the goal. The work environment for inside sales reps is usually indoors, either on the company's premises or at an outside location. Hours for sales reps vary depending on the company, but may extend beyond typical business hours to include nights and weekends. Once a sale is made, the sales rep may also be responsible for ensuring that the product or service arrives on time, as well as following up to find out more about customer satisfaction. The education required for an inside sales representative position varies greatly, but sometimes requires as little as a high school diploma or equivalent certificate. Good "people skills" are essential, along with good time management skills.


Inside Sales Representative Tasks

  • Sell the organization's products and/or services to established customers or new prospects via the telephone or walk-in business.
  • Attend special training of products and/or services to understand technical aspects of solutions.
  • Handle entire inside sales process from proposal to close; reach or exceed sales quotas.
  • Solicits and maintains contact with current and prospect key accounts.
  • Track activity, prepare and maintain records for sales leads and account status.

Common Career Paths for Inside Sales Representative


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While not commonly seen, Inside Sales Representatives who transition into a Regional Sales Manager position may see a rise in pay. The median salary for Regional Sales Managers is $84K per year. When Inside Sales Representatives are ready for the next step in their careers, they often become Inside Sales Managers or Outside Sales Representatives. Those roles pay an additional $15K and $8K, respectively.

Inside Sales Representative Job Listings

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Popular Employer Salaries for Inside Sales Representative


State Farm Insurance Company, United Rentals Inc., Ferguson Enterprises, Inc., Verizon Wireless, and Dell, Inc. are among the top companies that take on many Inside Sales Representatives. Inside Sales Representatives seeking a sizable paycheck can earn the most at Dell, Inc., where the median salary comes to $64K, though the large pay difference between employees at the top ($33K) and those starting out ($83K) creates a rather diverse pay scale. Oracle, Ryerson, Inc., and Ferguson Enterprises, Inc. are a few other companies that offer generous salaries, with Inside Sales Representatives earning around $51K, $49K, or $46K at each firm, respectively.

Verizon Wireless pays significantly less than other places with a median salary of $29K, less than half of the top paying company's rate. Workers at State Farm Insurance Company, GTM Sportswear, and Anixter, Inc. also face smaller salaries than the rest of the field — average earnings for these employers come to $31K, $32K, and $40K respectively.

Popular Skills for Inside Sales Representative


Inside Sales Representatives seem to exploit a large range of skills on the job. Most notably, skills in Technical Sales, Business Development, Account Management, and Negotiation are correlated to pay that is above average, with boosts in pay of 11 percent. Skills that pay less than market rate include Phone Support, Data Entry, and Customer Service. Those familiar with Customer Service also tend to know Customer Relations.

Pay by Experience Level for Inside Sales Representative

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For Inside Sales Representatives, more experience in the field does not usually mean bigger paychecks. Respondents with less than five years' experience take home $39K on average. In contrast, those who have been around for five to 10 years earn a noticeably higher average of $43K. Inside Sales Representatives with one to two decades of relevant experience report an average salary of approximately $45K. Veterans who have worked for more than two decades do tend to make the most in the end; the median pay for this group is $47K.

Pay Difference by Location

National Average: $41,226

Larger city markers indicate a job is popular in that location.

For Inside Sales Representatives, busy San Francisco offers a higher-than-average pay rate, 42 percent above the national average. Inside Sales Representatives can also look forward to large paychecks in cities like Boston (+33 percent), New York (+21 percent), Houston (+13 percent), and Minneapolis (+13 percent). Those in the field find the lowest salaries in Atlanta, 1 percent below the national average.

Inside Sales Representative Reviews

What is it like working as an Inside Sales Representative?

Inside Sales Representative in Chico:
"Good Starting Job."
Pros: The people there are the best part. We also get a lot of "swag" like shirts and cups.
Cons: Management doesn't know what they're doing. Constant change of plans with the company.

Inside Sales Representative in Los Angeles:
"Love It."
Pros: I like building relationships with the prospect, you can always call them back even if they don't buy your product.
Cons: When I don't close a deal.

Inside Sales Representative in Grand Rapids:
"Corporate Culture."
Pros: I love talking with people and discussing their achievements. The conversation is always positive, because hey, you just won a championship! I love the people that I work with and the work environment is extremely positive at all times. Very easy to get up to come to work.
Cons: The amount of work that I have to put in for the minimal amount of return compared to the other sales guys.

Inside Sales Representative in Evansville:
Pros: I don't get micromanaged because I am about to manage my own territory the way I feel is best for my sales and accounts.
Cons: My job could easily be done from home, but we are not given the opportunity so I drive 70mins to work one way daily. I also work for a manager who does absolutely nothing for our entire department.

Inside Sales Representative in Santa Clara:
"Inside Sales, Administrative Assistant, And Sales Rep."
Pros: Variety of the job, chances to grow, treat employees well.
Cons: Sometimes people are hard to work with.

Related Job Salaries

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Experience Affects Inside Sales Representative Salaries




National Average
$41,000


Skills That Affect Inside Sales Representative Salaries






Account Sales
up arrow 4%

Inside Sales
up arrow 1%

Software Knowledge
0%

National Average
$41,000

Microsoft Excel
up arrow 1%

Customer Relations
up arrow 2%

Microsoft Office
up arrow 2%

Microsoft Word
up arrow 2%

Customer Service
up arrow 3%



Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 1227 votes.

Gender

Female
44 %
Male
56 %

Years of Experience

Less than 1 year
6%
1-4 years
42%
5-9 years
22%
10-19 years
20%
20 years or more
10%

Common Health Benefits

medical benefits
Medical: 82%
dental benefits
Dental: 68%
medical benefits
Vision: 53%
dental benefits
None: 16%
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