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Inside Sales Representative Salary

For Inside Sales Representatives, the fattest paychecks can be found on the East Coast; the three highest-paying cities in this area are Boston, New York, and Philadelphia. Total cash compensation to Inside Sales Representatives bottoms out near $27K and approaches $60K on the high end; the biggest paychecks include approximately $12K from bonuses and almost $11K from profit sharing. Earnings for this group are mostly affected by the particular firm, followed by geography and experience level. Medical benefits are awarded to most, and the larger part earn dental coverage. Men working as Inside Sales Representatives who took the survey just slightly outnumber women at 57 percent. The majority of workers are highly satisfied with their job. Figures cited in this summary are based on replies to PayScale's salary questionnaire.

$28,502 - $56,415
(Median)
$29K
$40K
$56K
MEDIAN: $39,904
10%
50%
90%

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$10.16 - $20.49
(Median)
$10
$15
$20
MEDIAN: $15.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$21K$42K$63K
Salary
$28,502 - $56,415  
   
Bonus
$0.00 - $12,177  
Profit Sharing
$197.27 - $11,255  
Commission
$0.00 - $20,776  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,907 - $60,136  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 4,992
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$11$22$33
Hourly Rate
$10.16 - $20.49  
   
Hourly Tips
$0.00 - $9.03  
Overtime
$14.47 - $31.65  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$22K$44K$66K
Bonus
$0.00 - $12,177  
   
Commission
$0.00 - $20,776  
Profit Sharing
$197.27 - $11,255  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,907 - $60,136  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 2,618

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Job Description for Inside Sales Representative

An inside sales representative works for a company that wants to sell a product or service. It is the inside sales representative's job to complete the process of that sale from start to finish. This may be done over the phone or in person via walk-in clients. The sales representative's job may consist of tracking down new sales prospects and maintaining relationships with potential future buyers. An inside sales representative is responsible for being very familiar with the product or service he or she is selling. This may be accomplished by attending training sessions, testing out samples of the product or service, or even purchasing the product in order to use it and become acquainted with it. Inside sales representatives are typically given a sales quota by management. Meeting the quota on a weekly or monthly basis is the goal. The work environment for inside sales reps is usually indoors, either on the company's premises or at an outside location. Hours for sales reps vary depending on the company, but may extend beyond typical business hours to include nights and weekends. Once a sale is made, the sales rep may also be responsible for ensuring that the product or service arrives on time, as well as following up to find out more about customer satisfaction. The education required for an inside sales representative position varies greatly, but sometimes requires as little as a high school diploma or equivalent certificate. Good "people skills" are essential, along with good time management skills.


Inside Sales Representative Tasks

  • Sell the organization's products and/or services to established customers or new prospects via the telephone or walk-in business.
  • Attend special training of products and/or services to understand technical aspects of solutions.
  • Handle entire inside sales process from proposal to close; reach or exceed sales quotas.
  • Solicits and maintains contact with current and prospect key accounts.
  • Track activity, prepare and maintain records for sales leads and account status.

Common Career Paths for Inside Sales Representative


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Inside Sales Representatives who transition into a Regional Sales Manager role may receive large pay increases as the latter position pays an average $84K per year. Typical career progression for an Inside Sales Representative involves becoming an Inside Sales Manager or an Outside Sales Representative, roles that pay $15K more and $9K more on average.

Inside Sales Representative Job Listings

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Popular Employer Salaries for Inside Sales Representative


State Farm Insurance Company, United Rentals Inc., Verizon Wireless, Ferguson Enterprises, Inc., and Consolidated Electrical Distributors, Inc. are top-notch employers for Inside Sales Representatives in this area. Salary cannot be beat at Oracle, where median pay comes to $51K. The range seems somewhat confined, however; the lower end sits at $43K, and the higher end is not far away at $67K. Soaring salaries can also be found at Ryerson, Inc., United Parcel Service (UPS), Inc., and Ferguson Enterprises, Inc., where earnings of $49K, $45K, or $45K are standard for Inside Sales Representatives.

Considering that the median salary at Verizon Wireless is a shallow $29K, it is not surprising that this employer ranks last in compensation relative to (and far behind) other companies in the same line of work — their median pay is 78 percent less than the top paying company. Others at the bottom of the scale for this job include State Farm Insurance Company at $30K, GTM Sportswear at $32K, and Consolidated Electrical Distributors, Inc., where $39K is the norm.

Popular Skills for Inside Sales Representative


Inside Sales Representatives report using a deep pool of skills on the job. Most notably, skills in Technical Sales, Negotiation, Account Management, and Business Development are correlated to pay that is above average, with boosts between 11 percent and 14 percent. At the other end of the pay range are skills like Phone Support and Data Entry. Those proficient in Customer Service are, more often than not, also skilled in Customer Relations.

Pay by Experience Level for Inside Sales Representative

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Experience and pay tend to be weakly linked for Inside Sales Representatives — those with more experience do not necessarily bring in higher earnings. Survey participants with less than five years' experience pocket $38K on average, but those with five to 10 years of experience enjoy a much bigger median of $42K. The average pay reported by folks with 10 to 20 years of experience is around $44K. Veterans who have surpassed the 20-year mark may make only slightly more than those who are navigating the mid-career stage; the more senior group reports median earnings of around $46K.

Pay Difference by Location


Inside Sales Representatives can earn above-average salaries when they head east to Boston, New York, and Philadelphia, the three most well-paid cities in the country for Inside Sales Representatives. Trailing the national average by 2 percent, Pittsburgh is the market with the smallest paychecks.

Inside Sales Representative Reviews

What is it like working as an Inside Sales Representative?

Inside Sales Representative in Grand Rapids:
"Corporate Culture."
Pros: I love talking with people and discussing their achievements. The conversation is always positive, because hey, you just won a championship! I love the people that I work with and the work environment is extremely positive at all times. Very easy to get up to come to work.
Cons: The amount of work that I have to put in for the minimal amount of return compared to the other sales guys.

Inside Sales Representative in Evansville:
Pros: I don't get micromanaged because I am about to manage my own territory the way I feel is best for my sales and accounts.
Cons: My job could easily be done from home, but we are not given the opportunity so I drive 70mins to work one way daily. I also work for a manager who does absolutely nothing for our entire department.

Inside Sales Representative in Santa Clara:
"Inside Sales, Administrative Assistant, And Sales Rep."
Pros: Variety of the job, chances to grow, treat employees well.
Cons: Sometimes people are hard to work with.

Inside Sales Representative in Sun Valley:
"Diverse."
Pros: The knowledge I pick up while helping customers with their problems in the HVAC industry. I like understanding why and how things work and this job has helped me understand refrigeration and air conditioning.
Cons: I don't like that the company has no room for advancement as it reached it's cap in employment and any hard work goes by unnoticed for very extended periods of time.

Inside Sales Representative in Piqua:
"Self Motivate To Succeed."
Pros: Personal discretion to handle complex situations.
Cons: Employer doesn't offer many incentives to increase sales.

Related Job Salaries

 
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United States (change)

Experience Affects Inside Sales Representative Salaries




National Average
$41,000


Skills That Affect Inside Sales Representative Salaries








Inside Sales
up arrow 2%

Microsoft Excel
up arrow 1%

Microsoft Office
0%

Microsoft Word
0%

National Average
$41,000

Customer Relations
up arrow 1%

Customer Service
up arrow 2%



Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 1297 votes.

Gender

Female
43 %
Male
57 %

Years of Experience

Less than 1 year
6%
1-4 years
41%
5-9 years
23%
10-19 years
20%
20 years or more
9%

Common Health Benefits

medical benefits Medical: 82% dental benefits Dental: 67%
vision benefits Vision: 51% employee benefits None: 17%
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