Inside Sales Representative Salary

Inside Sales Representatives in the United States take home an average $40K annually. Individual bonuses, profit sharing and commission for Inside Sales Representatives — as high as $12K, $10K and $21K, respectively — each contribute to the degree of variation within overall compensation, ranging from $27K to $60K. Earnings for this group are mostly affected by the specific employer, followed by geography and tenure. Most enjoy medical while more than half get dental coverage. Vision coverage is also available to approximately half. Job satisfaction is reported as high by the vast majority of workers. Men working as Inside Sales Representatives who took the survey just slightly outnumber women at 56 percent. The figures in this rundown are based on the results of PayScale's salary questionnaire.

$28,828 - $56,922
(Median)
$29K
$40K
$57K
MEDIAN: $40,050
10%
50%
90%

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$10.19 - $20.53
(Median)
$10
$15
$21
MEDIAN: $15.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$21K$42K$63K
Salary
$28,828 - $56,922  
   
Bonus
$0.00 - $12,411  
Profit Sharing
$198.20 - $10,164  
Commission
$0.00 - $20,828  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,077 - $60,291  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 5,048
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$11$22$33
Hourly Rate
$10.19 - $20.53  
   
Hourly Tips
$0.00 - $8.97  
Overtime
$14.51 - $31.72  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$22K$44K$66K
Bonus
$0.00 - $12,411  
   
Commission
$0.00 - $20,828  
Profit Sharing
$198.20 - $10,164  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,077 - $60,291  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 2,613
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Job Description for Inside Sales Representative

An inside sales representative works for a company that wants to sell a product or service. It is the inside sales representative's job to complete the process of that sale from start to finish. This may be done over the phone or in person via walk-in clients. The sales representative's job may consist of tracking down new sales prospects and maintaining relationships with potential future buyers. An inside sales representative is responsible for being very familiar with the product or service he or she is selling. This may be accomplished by attending training sessions, testing out samples of the product or service, or even purchasing the product in order to use it and become acquainted with it. Inside sales representatives are typically given a sales quota by management. Meeting the quota on a weekly or monthly basis is the goal. The work environment for inside sales reps is usually indoors, either on the company's premises or at an outside location. Hours for sales reps vary depending on the company, but may extend beyond typical business hours to include nights and weekends. Once a sale is made, the sales rep may also be responsible for ensuring that the product or service arrives on time, as well as following up to find out more about customer satisfaction. The education required for an inside sales representative position varies greatly, but sometimes requires as little as a high school diploma or equivalent certificate. Good "people skills" are essential, along with good time management skills.


Inside Sales Representative Tasks

  • Sell the organization's products and/or services to established customers or new prospects via the telephone or walk-in business.
  • Attend special training of products and/or services to understand technical aspects of solutions.
  • Handle entire inside sales process from proposal to close; reach or exceed sales quotas.
  • Solicits and maintains contact with current and prospect key accounts.
  • Track activity, prepare and maintain records for sales leads and account status.

Common Career Paths for Inside Sales Representative


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At the upper end, Inside Sales Representatives who move into a Regional Sales Manager role can end up with a hefty increase in pay. The average income for Regional Sales Managers is a much higher $83K per year. Inside Sales Representatives typically move into roles as Inside Sales Managers or Outside Sales Representatives, and those positions pay $15K more and $9K more, respectively.

Inside Sales Representative Job Listings

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Popular Employer Salaries for Inside Sales Representative


Leading companies who hire large numbers of Inside Sales Representatives include State Farm Insurance Company, United Rentals Inc., Verizon Wireless, Ferguson Enterprises, Inc., and Comcast Cable, Inc. Although Oracle offers the highest salaries (median pay is $51K), survey participants reported a rather limited pay range of $41K to $67K. Other employers shelling out big bucks include Dell, Inc., Ryerson, Inc., and United Parcel Service (UPS), Inc., where Inside Sales Representatives typically earn around $49K, $48K, or $46K, respectively.

Verizon Wireless reports the lowest median salary in the area by far — it's only $29K, 75 percent less than the top paying company. Employees at State Farm Insurance Company, GTM Sportswear, and Consolidated Electrical Distributors, Inc. can also expect below-average earnings of $30K, $32K, and $39K.

Popular Skills for Inside Sales Representative


Survey results imply that Inside Sales Representatives deploy a deep pool of skills on the job. Most notably, skills in Technical Sales, Negotiation, Business Development, and Account Management are correlated to pay that is above average, with boosts between 11 percent and 13 percent. Skills that are correlated to lower pay, on the other hand, include Phone Support and Data Entry. Most people experienced in Customer Service also know Customer Relations.

Pay by Experience Level for Inside Sales Representative

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For many Inside Sales Representatives, extensive experience does not lead to significantly more money. The average beginner in this position makes around $39K, but folks who have been around for five to 10 years see a markedly higher median salary of $43K. For Inside Sales Representatives, 10 to 20 years of experience on the job amounts to an average salary of $44K. Inside Sales Representatives who have acquired more than two decades of experience generally do see greater compensation; their average income is approximately $46K.

Pay Difference by Location


For those looking to make money, Inside Sales Representatives in Boston enjoy an exceptional pay rate, 33 percent above the national average. Inside Sales Representatives can also look forward to large paychecks in cities like New York (+18 percent), Houston (+15 percent), Seattle (+14 percent), and Philadelphia (+14 percent).

Inside Sales Representative Reviews

What is it like working as an Inside Sales Representative at United Parcel Service (UPS), Inc.?

Inside Sales Representative in San Antonio:
"Groundhogs day."
Pros: You're going to be around good people that do good work in a semi-relaxed business environment. It can be tough and takes hard work.
Cons: Isn't rewarding. Extremely repetitive. Shit happens.

What is it like working as an Inside Sales Representative?

Inside Sales Representative in Los Angeles:
"Love It."
Pros: I like building relationships with the prospect, you can always call them back even if they don't buy your product.
Cons: When I don't close a deal.

Inside Sales Representative in Grand Rapids:
"Corporate Culture."
Pros: I love talking with people and discussing their achievements. The conversation is always positive, because hey, you just won a championship! I love the people that I work with and the work environment is extremely positive at all times. Very easy to get up to come to work.
Cons: The amount of work that I have to put in for the minimal amount of return compared to the other sales guys.

Inside Sales Representative in Evansville:
Pros: I don't get micromanaged because I am about to manage my own territory the way I feel is best for my sales and accounts.
Cons: My job could easily be done from home, but we are not given the opportunity so I drive 70mins to work one way daily. I also work for a manager who does absolutely nothing for our entire department.

Inside Sales Representative in Santa Clara:
"Inside Sales, Administrative Assistant, And Sales Rep."
Pros: Variety of the job, chances to grow, treat employees well.
Cons: Sometimes people are hard to work with.

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Experience Affects Inside Sales Representative Salaries




National Average
$41,000


Skills That Affect Inside Sales Representative Salaries







Software Knowledge
up arrow 3%

Inside Sales
up arrow 2%

Microsoft Office
0%

Microsoft Excel
0%

Microsoft Word
0%

National Average
$41,000

Customer Relations
up arrow 1%

Customer Service
up arrow 3%



Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 1209 votes.

Gender

Female
44 %
Male
56 %

Years of Experience

Less than 1 year
6%
1-4 years
42%
5-9 years
23%
10-19 years
20%
20 years or more
9%

Common Health Benefits

medical benefits Medical: 81% dental benefits Dental: 67%
vision benefits Vision: 51% employee benefits None: 17%
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