Inside Sales Representative Salary
The average Inside Sales Representative in the United States can expect to rake in roughly $41K annually. Total incomes of Inside Sales Representatives incorporate potential for, in a few cases, more than $16K from bonuses and close to $11K from profit sharing; these performance components cause packages to range between $28K and $63K. The particular firm is the biggest factor affecting pay for this group, followed by geography and experience level. Medical benefits are awarded to most, and more than half earn dental coverage. Men make up a slight majority of Inside Sales Representatives (55 percent) who responded to the survey. Most Inside Sales Representatives like their work and job satisfaction is high. Figures cited in this summary are based on replies to PayScale's salary questionnaire.
Job Description for Inside Sales Representative
An inside sales representative works for a company that wants to sell a product or service. It is the inside sales representative's job to complete the process of that sale from start to finish. This may be done over the phone or in person via walk-in clients. The sales representative's job may consist of tracking down new sales prospects and maintaining relationships with potential future buyers. An inside sales representative is responsible for being very familiar with the product or service he or she is selling. This may be accomplished by attending training sessions, testing out samples of the product or service, or even purchasing the product in order to use it and become acquainted with it. Inside sales representatives are typically given a sales quota by management. Meeting the quota on a weekly or monthly basis is the goal. The work environment for inside sales reps is usually indoors, either on the company's premises or at an outside location. Hours for sales reps vary depending on the company, but may extend beyond typical business hours to include nights and weekends. Once a sale is made, the sales rep may also be responsible for ensuring that the product or service arrives on time, as well as following up to find out more about customer satisfaction. The education required for an inside sales representative position varies greatly, but sometimes requires as little as a high school diploma or equivalent certificate. Good "people skills" are essential, along with good time management skills.
Inside Sales Representative Tasks
- Sell the organization's products and/or services to established customers or new prospects via the telephone or walk-in business.
- Attend special training of products and/or services to understand technical aspects of solutions.
- Handle entire inside sales process from proposal to close; reach or exceed sales quotas.
- Solicits and maintains contact with current and prospect key accounts.
- Track activity, prepare and maintain records for sales leads and account status.
Common Career Paths for Inside Sales Representative
As Inside Sales Representatives transition into upper-level roles such as Regional Sales Manager, they may see a strong upturn in salary. Regional Sales Managers earn $84K on average per year. Inside Sales Representatives typically move into roles as Inside Sales Managers or Outside Sales Representatives, and those positions pay $14K more and $8K more, respectively.
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Popular Employer Salaries for Inside Sales Representative
State Farm Insurance Company, Ferguson Enterprises, Inc., United Rentals Inc., Oracle, and Honeywell International Inc are among the top companies that take on many Inside Sales Representatives. Employees at Oracle enjoy the biggest paychecks, and $51K is the median salary. Range in pay, on the other hand, is narrow, with lower figures hovering around $39K and higher ones not far away at only $67K. Inside Sales Representatives will also find cushy salaries at Bray Controls, Inc. (+$49K), Dell, Inc. (+$47K), and United Parcel Service (UPS), Inc. (+$46K).
GTM Sportswear offers the lowest pay in the field with a median salary of just $32K. There's also little variation in pay at the company, with pay ranging from $31K to $36K. Others at the bottom of the scale for this job include Consolidated Electrical Distributors, Inc. at $33K, and State Farm Insurance Company where $33K is the norm, but it is worth noting that some Inside Sales Representatives there earn up to $47K.
Popular Skills for Inside Sales Representative
Inside Sales Representatives seem to require a rather large skill set. Most notably, skills in Business Development, Technical Sales, Account Management, and Customer Relationship Management are correlated to pay that is above average, with boosts between 9 percent and 12 percent. Skills that pay less than market rate include Phone Support, Data Entry, and Software Knowledge. Most people skilled in Customer Service are similarly competent in Customer Relations.
Pay by Experience Level for Inside Sales Representative
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Experience and pay tend to be weakly linked for Inside Sales Representatives — those with more experience do not necessarily bring in higher earnings. Salaries of relatively inexperienced workers fall in the neighborhood of $40K, but folks who have racked up five to 10 years see a notably higher median of $45K. The average pay reported by folks with 10 to 20 years of experience is around $46K. Old hands boasting more than twenty years of relevant experience report pay that is more or less commensurate with that extensive experience; average earnings for this group come out to approximately $47K.
Pay Difference by Location
Home to some of the best pay for Inside Sales Representatives, Boston offers exceptional salaries, 30 percent above the national average. Inside Sales Representatives can also look forward to large paychecks in cities like New York (+17 percent), Houston (+14 percent), Denver (+12 percent), and Raleigh (+11 percent). Falling short of the national average by 1 percent, the area with the worst salaries is Austin.
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