Inside Sales Representative Salary

The average Inside Sales Representative in the United States earns approximately $40K annually. Overall incomes of Inside Sales Representatives — including $12K bonuses, $10K profit sharing proceeds, and $22K commissions on the more lucrative end — generally ranges between $27K and $60K. Earnings for this group are mostly affected by the company, followed by geography and years of experience. Most enjoy medical while the larger part get dental coverage. Vision coverage is also available to approximately half. Work is enjoyable for Inside Sales Representatives, who typically claim high levels of job satisfaction. Male Inside Sales Representatives are just a bit more common among those who completed the questionnaire than females ones, with male workers composing 56 percent of the field. The information for this rundown comes from respondents who completed PayScale's salary questionnaire.

$28,780 - $56,797
(Median)
$29K
$40K
$57K
MEDIAN: $39,993
10%
50%
90%

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$10.19 - $20.55
(Median)
$10
$15
$21
MEDIAN: $15.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$21K$42K$63K
Salary
$28,780 - $56,797  
   
Bonus
$0.00 - $12,472  
Profit Sharing
$198.66 - $10,178  
Commission
$0.00 - $21,646  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,056 - $60,385  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 5,030
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$11$22$33
Hourly Rate
$10.19 - $20.55  
   
Hourly Tips
$0.00 - $8.97  
Overtime
$14.51 - $31.89  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$22K$44K$66K
Bonus
$0.00 - $12,472  
   
Commission
$0.00 - $21,646  
Profit Sharing
$198.66 - $10,178  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,056 - $60,385  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 2,616
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Job Description for Inside Sales Representative

An inside sales representative works for a company that wants to sell a product or service. It is the inside sales representative's job to complete the process of that sale from start to finish. This may be done over the phone or in person via walk-in clients. The sales representative's job may consist of tracking down new sales prospects and maintaining relationships with potential future buyers. An inside sales representative is responsible for being very familiar with the product or service he or she is selling. This may be accomplished by attending training sessions, testing out samples of the product or service, or even purchasing the product in order to use it and become acquainted with it. Inside sales representatives are typically given a sales quota by management. Meeting the quota on a weekly or monthly basis is the goal. The work environment for inside sales reps is usually indoors, either on the company's premises or at an outside location. Hours for sales reps vary depending on the company, but may extend beyond typical business hours to include nights and weekends. Once a sale is made, the sales rep may also be responsible for ensuring that the product or service arrives on time, as well as following up to find out more about customer satisfaction. The education required for an inside sales representative position varies greatly, but sometimes requires as little as a high school diploma or equivalent certificate. Good "people skills" are essential, along with good time management skills.


Inside Sales Representative Tasks

  • Sell the organization's products and/or services to established customers or new prospects via the telephone or walk-in business.
  • Attend special training of products and/or services to understand technical aspects of solutions.
  • Handle entire inside sales process from proposal to close; reach or exceed sales quotas.
  • Solicits and maintains contact with current and prospect key accounts.
  • Track activity, prepare and maintain records for sales leads and account status.

Common Career Paths for Inside Sales Representative


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Inside Sales Representatives' salaries may rise greatly for those who assume a higher-end position such as a Regional Sales Manager. The average Regional Sales Manager brings home $83K per year. It is quite typical for Inside Sales Representatives to transition into roles as Inside Sales Managers or Outside Sales Representatives, where reported median earnings are $15K and $9K higher per year.

Inside Sales Representative Job Listings

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Popular Employer Salaries for Inside Sales Representative


Leading companies who hire large numbers of Inside Sales Representatives include State Farm Insurance Company, United Rentals Inc., Verizon Wireless, Ferguson Enterprises, Inc., and Comcast Cable, Inc. Employees at Oracle enjoy the biggest paychecks, and $51K is the median salary. Range in pay, on the other hand, is narrow, with lower figures hovering around $41K and higher ones not far away at only $67K. Soaring salaries can also be found at Dell, Inc., Ryerson, Inc., and United Parcel Service (UPS), Inc., where earnings of $49K, $48K, or $46K are standard for Inside Sales Representatives.

Verizon Wireless lags the field greatly in terms of pay, offering a median salary 72 percent less than the top paying company ($29K). State Farm Insurance Company, GTM Sportswear, and Consolidated Electrical Distributors, Inc. also scrape the bottom of the pay scale, with median earnings hovering around $30K, $32K, and $39K.

Popular Skills for Inside Sales Representative


Survey takers working as Inside Sales Representatives report using a large range of professional skills. Most notably, skills in Technical Sales, Negotiation, Business Development, and Account Management are correlated to pay that is above average, with boosts between 10 percent and 12 percent. At the other end of the pay range are skills like Phone Support and Data Entry. For most people, competency in Customer Service indicates knowledge of Customer Relations.

Pay by Experience Level for Inside Sales Representative

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For many Inside Sales Representatives, extensive experience does not lead to significantly more money. The average beginner in this position makes around $38K, but folks who have been around for five to 10 years see a markedly higher median salary of $43K. The average pay reported by folks with 10 to 20 years of experience is around $44K. In the end, the overall pattern seems to be that more experience generally corresponds to higher pay; an Inside Sales Representative with more than 20 years of experience can earn $46K on average.

Pay Difference by Location


For Inside Sales Representatives, Boston provides a pay rate that is 32 percent greater than the national average. Inside Sales Representatives can also look forward to large paychecks in cities like New York (+17 percent), Seattle (+15 percent), Houston (+14 percent), and Philadelphia (+14 percent). Those in the field find the lowest salaries in Pittsburgh, 1 percent below the national average.

Inside Sales Representative Reviews

What is it like working as an Inside Sales Representative at United Parcel Service (UPS), Inc.?

Inside Sales Representative in San Antonio:
"Groundhogs day."
Pros: You're going to be around good people that do good work in a semi-relaxed business environment. It can be tough and takes hard work.
Cons: Isn't rewarding. Extremely repetitive. Shit happens.

What is it like working as an Inside Sales Representative?

Inside Sales Representative in Los Angeles:
"Love It."
Pros: I like building relationships with the prospect, you can always call them back even if they don't buy your product.
Cons: When I don't close a deal.

Inside Sales Representative in Grand Rapids:
"Corporate Culture."
Pros: I love talking with people and discussing their achievements. The conversation is always positive, because hey, you just won a championship! I love the people that I work with and the work environment is extremely positive at all times. Very easy to get up to come to work.
Cons: The amount of work that I have to put in for the minimal amount of return compared to the other sales guys.

Inside Sales Representative in Evansville:
Pros: I don't get micromanaged because I am about to manage my own territory the way I feel is best for my sales and accounts.
Cons: My job could easily be done from home, but we are not given the opportunity so I drive 70mins to work one way daily. I also work for a manager who does absolutely nothing for our entire department.

Inside Sales Representative in Santa Clara:
"Inside Sales, Administrative Assistant, And Sales Rep."
Pros: Variety of the job, chances to grow, treat employees well.
Cons: Sometimes people are hard to work with.

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Experience Affects Inside Sales Representative Salaries




National Average
$41,000


Skills That Affect Inside Sales Representative Salaries







Software Knowledge
up arrow 3%

Inside Sales
up arrow 2%

Microsoft Office
0%

Microsoft Excel
0%

Microsoft Word
0%

National Average
$41,000

Customer Relations
up arrow 1%

Customer Service
up arrow 3%



Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 1221 votes.

Gender

Female
44 %
Male
56 %

Years of Experience

Less than 1 year
6%
1-4 years
42%
5-9 years
23%
10-19 years
20%
20 years or more
9%

Common Health Benefits

medical benefits Medical: 81% dental benefits Dental: 67%
vision benefits Vision: 51% employee benefits None: 17%
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