Inside Sales Representative Salary

Inside Sales Representatives in the United States take home an average $40K per year. In the world of Inside Sales Representatives, overall cash earnings stretch from $27K near the bottom to $60K near the top; these packages encompass bonuses that run close to $12K and profit sharing that can (albeit rarely) exceed $10K, along with commissions approaching $21K. Compensation for this group is mainly affected by the particular firm, but the particular city and tenure are influential factors as well. Men make up a slight majority of Inside Sales Representatives (56 percent) who responded to the survey. A large number enjoy medical while a majority get dental coverage. Vision coverage is also available to about one-half. The majority of Inside Sales Representatives claim high levels of job satisfaction. This overview is based on answers to PayScale's salary questionnaire.

$28,403 - $56,206
(Median)
$28K
$40K
$56K
MEDIAN: $39,835
10%
50%
90%

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$10.13 - $20.51
(Median)
$10
$15
$21
MEDIAN: $15.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$21K$42K$63K
Salary
$28,403 - $56,206  
   
Bonus
$0.00 - $12,093  
Profit Sharing
$198.66 - $10,271  
Commission
$0.00 - $20,654  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,867 - $60,097  
Country: United States | Currency: USD | Updated: 1 Apr 2015 | Individuals Reporting: 5,013
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$11$22$33
Hourly Rate
$10.13 - $20.51  
   
Hourly Tips
$0.00 - $9.03  
Overtime
$14.53 - $31.40  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$22K$44K$66K
Bonus
$0.00 - $12,093  
   
Commission
$0.00 - $20,654  
Profit Sharing
$198.66 - $10,271  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,867 - $60,097  
Country: United States | Currency: USD | Updated: 1 Apr 2015 | Individuals Reporting: 2,620

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Job Description for Inside Sales Representative

An inside sales representative works for a company that wants to sell a product or service. It is the inside sales representative's job to complete the process of that sale from start to finish. This may be done over the phone or in person via walk-in clients. The sales representative's job may consist of tracking down new sales prospects and maintaining relationships with potential future buyers. An inside sales representative is responsible for being very familiar with the product or service he or she is selling. This may be accomplished by attending training sessions, testing out samples of the product or service, or even purchasing the product in order to use it and become acquainted with it. Inside sales representatives are typically given a sales quota by management. Meeting the quota on a weekly or monthly basis is the goal. The work environment for inside sales reps is usually indoors, either on the company's premises or at an outside location. Hours for sales reps vary depending on the company, but may extend beyond typical business hours to include nights and weekends. Once a sale is made, the sales rep may also be responsible for ensuring that the product or service arrives on time, as well as following up to find out more about customer satisfaction. The education required for an inside sales representative position varies greatly, but sometimes requires as little as a high school diploma or equivalent certificate. Good "people skills" are essential, along with good time management skills.


Inside Sales Representative Tasks

  • Sell the organization's products and/or services to established customers or new prospects via the telephone or walk-in business.
  • Attend special training of products and/or services to understand technical aspects of solutions.
  • Handle entire inside sales process from proposal to close; reach or exceed sales quotas.
  • Solicits and maintains contact with current and prospect key accounts.
  • Track activity, prepare and maintain records for sales leads and account status.

Common Career Paths for Inside Sales Representative


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Inside Sales Representatives who transition into a Regional Sales Manager role may receive large pay increases as the latter position pays an average $84K per year. The most common next step for an Inside Sales Representative is to become an Inside Sales Manager or an Outside Sales Representative. The former position pays an additional $15K per year on average, and the latter position pays $9K more per year.

Inside Sales Representative Job Listings

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Popular Employer Salaries for Inside Sales Representative


Well-known firms with a reputation for hiring numerous Inside Sales Representatives include State Farm Insurance Company, United Rentals Inc., Verizon Wireless, Ferguson Enterprises, Inc., and Dell, Inc. Although Oracle offers the highest salaries (median pay is $51K), survey participants reported a rather limited pay range of $43K to $67K. Soaring salaries can also be found at Dell, Inc., Ryerson, Inc., and United Parcel Service (UPS), Inc., where earnings of $50K, $49K, or $45K are standard for Inside Sales Representatives.

Relative to other names in the field, compensation is very low at Verizon Wireless — the median salary comes to just $29K, 78 percent lower than the top payer. Others at the bottom of the scale for this job include State Farm Insurance Company at $30K, GTM Sportswear at $32K, and Consolidated Electrical Distributors, Inc., where $39K is the norm.

Popular Skills for Inside Sales Representative


Inside Sales Representatives report using a deep pool of skills on the job. Most notably, skills in Technical Sales, Negotiation, Account Management, and Business Development are correlated to pay that is above average, with boosts between 11 percent and 14 percent. Skills that seem to negatively impact pay include Phone Support and Data Entry. Most people experienced in Customer Service also know Customer Relations.

Pay by Experience Level for Inside Sales Representative

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For Inside Sales Representatives, more experience in the field does not usually mean bigger paychecks. Survey participants with less than five years' experience pocket $38K on average, but those with five to 10 years of experience enjoy a much bigger median of $42K. Inside Sales Representatives who work for 10 to 20 years in their occupation tend to earn about $44K. Inside Sales Representatives who have acquired more than two decades of experience generally do see greater compensation; their average income is approximately $46K.

Pay Difference by Location


For Inside Sales Representatives, working in the bustling city of Boston has its advantages, including an above-average pay rate. Inside Sales Representatives will also find cushy salaries in New York (+16 percent), Seattle (+16 percent), Houston (+14 percent), and Philadelphia (+13 percent).

Inside Sales Representative Reviews

What is it like working as an Inside Sales Representative?

Inside Sales Representative in Grand Rapids:
"Corporate Culture."
Pros: I love talking with people and discussing their achievements. The conversation is always positive, because hey, you just won a championship! I love the people that I work with and the work environment is extremely positive at all times. Very easy to get up to come to work.
Cons: The amount of work that I have to put in for the minimal amount of return compared to the other sales guys.

Inside Sales Representative in Evansville:
Pros: I don't get micromanaged because I am about to manage my own territory the way I feel is best for my sales and accounts.
Cons: My job could easily be done from home, but we are not given the opportunity so I drive 70mins to work one way daily. I also work for a manager who does absolutely nothing for our entire department.

Inside Sales Representative in Santa Clara:
"Inside Sales, Administrative Assistant, And Sales Rep."
Pros: Variety of the job, chances to grow, treat employees well.
Cons: Sometimes people are hard to work with.

Inside Sales Representative in Sun Valley:
"Diverse."
Pros: The knowledge I pick up while helping customers with their problems in the HVAC industry. I like understanding why and how things work and this job has helped me understand refrigeration and air conditioning.
Cons: I don't like that the company has no room for advancement as it reached it's cap in employment and any hard work goes by unnoticed for very extended periods of time.

Inside Sales Representative in Piqua:
"Self Motivate To Succeed."
Pros: Personal discretion to handle complex situations.
Cons: Employer doesn't offer many incentives to increase sales.

Related Job Salaries

United States (change)

Experience Affects Inside Sales Representative Salaries




National Average
$40,000


Skills That Affect Inside Sales Representative Salaries







Inside Sales
up arrow 3%

Microsoft Excel
up arrow 2%

Microsoft Word
up arrow 1%

Customer Relations
0%

Microsoft Office
0%

Purchasing
0%

National Average
$40,000

Customer Service
up arrow 2%



Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 1338 votes.

Gender

Female
44 %
Male
56 %

Years of Experience

Less than 1 year
6%
1-4 years
41%
5-9 years
23%
10-19 years
20%
20 years or more
9%

Common Health Benefits

medical benefits Medical: 81% dental benefits Dental: 67%
vision benefits Vision: 50% employee benefits None: 17%