Inside Sales Representative Salary

Inside Sales Representatives in the United States pull down an average of $40K annually. Overall cash earnings for Inside Sales Representatives stretch from $27K on the lower end to $60K near the top, and the heftiest packages can encompass around $12K from bonuses and $10K from profit sharing. While geography and years of experience impact pay for this group, the particular firm is the most influential factor. Job satisfaction is high and work is enjoyable for most Inside Sales Representatives. Men working as Inside Sales Representatives who took the survey just slightly outnumber women at 56 percent. Most report receiving medical coverage from their employers and a majority collect dental insurance. The information for this snapshot was generated by responses to the PayScale salary survey.

$28,879 - $57,122

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$10.21 - $20.53

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$21K$42K$63K
Salary
$28,879 - $57,122  
   
Bonus
$0.00 - $12,369  
Profit Sharing
$201.00 - $10,146  
Commission
$0.00 - $20,923  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,108 - $60,385  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 5,060
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$10.21 - $20.53  
   
Hourly Tips
$0.00 - $8.97  
Overtime
$14.62 - $31.82  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$0.00 - $12,369  
   
Commission
$0.00 - $20,923  
Profit Sharing
$201.00 - $10,146  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,108 - $60,385  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 2,615
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Job Description for Inside Sales Representative

An inside sales representative works for a company that wants to sell a product or service. It is the inside sales representative's job to complete the process of that sale from start to finish. This may be done over the phone or in person via walk-in clients. The sales representative's job may consist of tracking down new sales prospects and maintaining relationships with potential future buyers. An inside sales representative is responsible for being very familiar with the product or service he or she is selling. This may be accomplished by attending training sessions, testing out samples of the product or service, or even purchasing the product in order to use it and become acquainted with it. Inside sales representatives are typically given a sales quota by management. Meeting the quota on a weekly or monthly basis is the goal. The work environment for inside sales reps is usually indoors, either on the company's premises or at an outside location. Hours for sales reps vary depending on the company, but may extend beyond typical business hours to include nights and weekends. Once a sale is made, the sales rep may also be responsible for ensuring that the product or service arrives on time, as well as following up to find out more about customer satisfaction. The education required for an inside sales representative position varies greatly, but sometimes requires as little as a high school diploma or equivalent certificate. Good "people skills" are essential, along with good time management skills.


Inside Sales Representative Tasks

  • Sell the organization's products and/or services to established customers or new prospects via the telephone or walk-in business.
  • Attend special training of products and/or services to understand technical aspects of solutions.
  • Handle entire inside sales process from proposal to close; reach or exceed sales quotas.
  • Solicits and maintains contact with current and prospect key accounts.
  • Track activity, prepare and maintain records for sales leads and account status.

Common Career Paths for Inside Sales Representative


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Inside Sales Representatives may progress into high-paying roles like Regional Sales Manager, where median compensation is $83K annually. A common career progression for an Inside Sales Representative is to become an Inside Sales Manager or an Outside Sales Representative. Compared to Inside Sales Representatives, the first group earns $15K more on average, and the second group earns $9K more.

Inside Sales Representative Job Listings

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Popular Employer Salaries for Inside Sales Representative


State Farm Insurance Company, United Rentals Inc., Verizon Wireless, Ferguson Enterprises, Inc., and Comcast Cable, Inc. are leaders in the field that employ a large number of Inside Sales Representatives. Although Dell, Inc. boasts the highest average salary in town at $54K, employee compensation still varies greatly — workers can make as little as $26K or as much as $74K. Inside Sales Representatives will also find cushy salaries at Oracle (+$51K), Ryerson, Inc. (+$48K), and Ferguson Enterprises, Inc. (+$46K).

Verizon Wireless offers the lowest pay in the industry by far, with a median salary about half the top paying employer's rate ($29K). Workers at State Farm Insurance Company, GTM Sportswear, and Consolidated Electrical Distributors, Inc. also face smaller salaries than the rest of the field — average earnings for these employers come to $31K, $32K, and $39K respectively.

Popular Skills for Inside Sales Representative


Survey participants wield an impressively varied skill set on the job. Most notably, skills in Technical Sales, Negotiation, Business Development, and Account Management are correlated to pay that is above average, with boosts between 10 percent and 13 percent. Skills that are correlated to lower pay, on the other hand, include Phone Support and Data Entry. For most people, competency in Customer Service indicates knowledge of Customer Relations.

Pay by Experience Level for Inside Sales Representative

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Experience does not seem to be a strong driver of pay increase in this role. Salaries for the relatively untried average out to around $39K, but survey participants with five to 10 years of experience earn a significantly higher median of $43K. Inside Sales Representatives who work for 10 to 20 years in their occupation tend to earn about $44K. Veterans who have acquired more than 20 years report a median income of $46K, which is generally higher than the pay reported by other tenure groups.

Pay Difference by Location


With a pay rate for Inside Sales Representatives that is 33 percent greater than the national average, Boston offers a comfortable salary for those in this profession. Inside Sales Representatives can also look forward to large paychecks in cities like New York (+19 percent), Houston (+15 percent), Seattle (+14 percent), and Philadelphia (+13 percent).

Inside Sales Representative Reviews

What is it like working as an Inside Sales Representative?

Inside Sales Representative in Los Angeles:
"Love It."
Pros: I like building relationships with the prospect, you can always call them back even if they don't buy your product.
Cons: When I don't close a deal.

Inside Sales Representative in Grand Rapids:
"Corporate Culture."
Pros: I love talking with people and discussing their achievements. The conversation is always positive, because hey, you just won a championship! I love the people that I work with and the work environment is extremely positive at all times. Very easy to get up to come to work.
Cons: The amount of work that I have to put in for the minimal amount of return compared to the other sales guys.

Inside Sales Representative in Evansville:
Pros: I don't get micromanaged because I am about to manage my own territory the way I feel is best for my sales and accounts.
Cons: My job could easily be done from home, but we are not given the opportunity so I drive 70mins to work one way daily. I also work for a manager who does absolutely nothing for our entire department.

Inside Sales Representative in Santa Clara:
"Inside Sales, Administrative Assistant, And Sales Rep."
Pros: Variety of the job, chances to grow, treat employees well.
Cons: Sometimes people are hard to work with.

Inside Sales Representative in Sun Valley:
"Diverse."
Pros: The knowledge I pick up while helping customers with their problems in the HVAC industry. I like understanding why and how things work and this job has helped me understand refrigeration and air conditioning.
Cons: I don't like that the company has no room for advancement as it reached it's cap in employment and any hard work goes by unnoticed for very extended periods of time.

Related Job Salaries

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Experience Affects Inside Sales Representative Salaries




National Average
$41,000


Skills That Affect Inside Sales Representative Salaries







Software Knowledge
up arrow 3%

Inside Sales
up arrow 2%

Microsoft Office
0%

Microsoft Excel
0%

Microsoft Word
0%

National Average
$41,000

Customer Relations
up arrow 1%

Customer Service
up arrow 3%



Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 1187 votes.

Gender

Female
44 %
Male
56 %

Years of Experience

Less than 1 year
6%
1-4 years
42%
5-9 years
23%
10-19 years
20%
20 years or more
9%

Common Health Benefits

medical benefits Medical: 81% dental benefits Dental: 67%
vision benefits Vision: 51% employee benefits None: 17%
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