Insurance Claims Representative Salary

An average Insurance Claims Representative in the United States can expect to take home roughly $44K per year. The income range spans the entire spectrum between $28K and $66K per year. Overall cash earnings for Insurance Claims Representatives stretch from $28K on the lower end to $66K near the top, and the heftiest packages can encompass around $5K from bonuses and $7K from profit sharing. The most influential factor affecting pay for this group is location, though experience level and the individual firm have a (lesser) impact as well. Medical benefits are awarded to a large number, and a fair number earn dental coverage. For the most part, Insurance Claims Representatives enjoy their work and report high levels of job satisfaction. Women account for the majority of Insurance Claims Representatives who responded to the questionnaire — 69 percent to be exact. This snapshot results from replies to PayScale's salary survey.
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$31,473 - $67,740
(Median)
$31K
$44K
$68K
MEDIAN: $43,836
10%
50%
90%

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$11.55 - $21.44
(Median)
$12
$15
$21
MEDIAN: $15.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$23K$46K$69K
Salary
$31,473 - $67,740  
   
Bonus
$0.00 - $4,919  
Profit Sharing
$409.54 - $6,884  
Commission
$0.00  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,082 - $65,651  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 444
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$19$38$57
Hourly Rate
$11.55 - $21.44  
   
Overtime
$0.00 - $56.25  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Bonus
$0.00 - $4,919  
   
Commission
$0.00  
Profit Sharing
$409.54 - $6,884  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,082 - $65,651  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 226
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Job Description for Insurance Claims Representative

Insurance claims representatives take claim information from customers when they have been in accidents or need to make additional claims; the insurance may be in automotive, life, or real estate. These representatives gather all of the information needed in order to file a claim and help the customer determine their next steps.

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Insurance Claims Representative Tasks

  • Performs system functions such as entering information and updates into database.
  • Provides claim status information to clients.
  • Verifies accuracy and completeness of insurance claims.
  • Conducts investigations to determine coverage for claims.

Common Career Paths for Insurance Claims Representative


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Insurance Claims Representatives who go on to become Insurance Claims Managers may see their salaries climb quite a bit. Median pay for Insurance Claims Managers is $72K annually. Claims Examiners and Investigators or Insurance Claims Adjusters are common next-step roles for Insurance Claims Representatives moving up in their careers; annual pay for Claims Examiners and Investigators is $5K higher on average, and it's $6K higher for Insurance Claims Adjusters.

Insurance Claims Representative Job Listings

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Popular Employer Salaries for Insurance Claims Representative


Well-known firms with a reputation for hiring numerous Insurance Claims Representatives include State Farm Insurance Company, Farmers Insurance Group, Geico, Liberty Mutual Insurance Group, and The Hartford Financial Services Group, Inc. For Insurance Claims Representatives, comfortable salaries can be found at The Hartford Financial Services Group, Inc.; in fact, average earnings are around $46K, the highest in the area, though the difference in the company's lowest and highest employee paychecks ($36K versus $73K) is great.

With a median salary of only $39K, Geico pays the least. It seems that the compensation range of $28K to $50K isn't that wide, either.

Popular Skills for Insurance Claims Representative


Survey results show that Insurance Claims Representatives typically report just a few professional skills. Most notably, facility with Negotiation and Claim Handling are correlated to pay that is significantly above average, leading to increases of 21 percent and 4 percent, respectively. Skills that pay less than market rate include Insurance. Those proficient in Claim Handling are, more often than not, also skilled in Negotiation.

Pay by Experience Level for Insurance Claims Representative

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Experience seems to be a major factor in determining the incomes of Insurance Claims Representatives. Survey participants with less than five years' experience report a median income of $37K, and earnings aren't much higher for respondents who have five to 10 years under their belts; respondents in the latter group report a median of just $39K. For Insurance Claims Representatives, 10 to 20 years of experience on the job amounts to an average salary of $48K. Survey participants who have worked for more than two decades report bringing in $60K on average.

Pay Difference by Location

National Average: $40,042

Larger city markers indicate a job is popular in that location.

Aurora offers some of the highest pay in the country for Insurance Claims Representatives, 35 percent above the national average. Insurance Claims Representatives will also find cushy salaries in Richmond (+31 percent), Dallas (+31 percent), New York (+30 percent), and Atlanta (+12 percent). Insurance Claims Representatives in Nashville earn salaries far below the national average by 26 percent, proving that geography overwhelmingly affects the pay scale for those in this field. Not at the bottom but still paying below the median are employers in Tampa and St. Louis (14 percent lower and 12 percent lower, respectively).

Related Job Salaries

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Experience Affects Insurance Claims Representative Salaries



National Average
$40,000



Skills That Affect Insurance Claims Representative Salaries


Claim Handling
up arrow 4%

National Average
$40,000

Customer Service
up arrow 2%

Insurance
up arrow 17%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 92 votes.

Gender

Female
69 %
Male
31 %

Years of Experience

Less than 1 year
13%
1-4 years
34%
5-9 years
18%
10-19 years
20%
20 years or more
15%

Common Health Benefits

medical benefits
Medical: 90%
dental benefits
Dental: 80%
medical benefits
Vision: 65%
dental benefits
None: 8%
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