Insurance Claims Representative Salary

Insurance Claims Representatives in the United States take home an average $44K annually. Earnings generally vary between $28K and $66K per year. Including potential for bonuses and profit sharing, each hitting highs of $5K, total cash payment to Insurance Claims Representatives can bottom out at $28K or peak near $66K. Experience level is the main element affecting pay for this group — geography and the individual firm are driving factors as well. Most workers in this position report high levels of job satisfaction. Nearly all report receiving medical coverage from their employers and a strong majority collect dental insurance. There are more female Insurance Claims Representatives who answered the questionnaire than male, making up 66 percent. The data in this summary comes from the PayScale salary survey.
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$31,161 - $67,199
(Median)
$31K
$44K
$67K
MEDIAN: $43,706
10%
50%
90%

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$11.49 - $21.45
(Median)
$11
$15
$21
MEDIAN: $15.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$23K$46K$69K
Salary
$31,161 - $67,199  
   
Bonus
$0.00 - $4,950  
Profit Sharing
$765 - $5,086  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,831 - $65,640  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 527
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$17$34$51
Hourly Rate
$11.49 - $21.45  
   
Overtime
$0.00 - $49.25  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Bonus
$0.00 - $4,950  
   
Profit Sharing
$765 - $5,086  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,831 - $65,640  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 229
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Job Description for Insurance Claims Representative

Insurance claims representatives take claim information from customers when they have been in accidents or need to make additional claims; the insurance may be in automotive, life, or real estate. These representatives gather all of the information needed in order to file a claim and help the customer determine their next steps.

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Insurance Claims Representative Tasks

  • Performs system functions such as entering information and updates into database.
  • Provides claim status information to clients.
  • Verifies accuracy and completeness of insurance claims.
  • Conducts investigations to determine coverage for claims.

Common Career Paths for Insurance Claims Representative


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As Insurance Claims Representatives transition into upper-level roles such as Insurance Claims Manager, they may see a strong upturn in salary. Insurance Claims Managers earn $72K on average per year. The most common next step for an Insurance Claims Representative is to become a Claims Examiner or Investigator or an Insurance Claims Adjuster. The former position pays an additional $4K per year on average, and the latter position pays $6K more per year.

Insurance Claims Representative Job Listings

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Popular Employer Salaries for Insurance Claims Representative


Insurance Claims Representatives flock to State Farm Insurance Company, Farmers Insurance Group, Geico, Liberty Mutual Insurance Group, and The Hartford Financial Services Group, Inc., highly regarded companies that employ a generous number of people in this profession. The biggest paychecks can be found at The Hartford Financial Services Group, Inc. — the median salary there is $46K; however, employees are subject to a wide range in pay, with the lowest salaries sitting near $36K and highest ones in the neighborhood of $73K.

State Farm Insurance Company seems to offer the smallest paychecks with a median salary of only $39K. The pay range is quite narrow, too; compensation generally sits between $29K and $75K.

Popular Skills for Insurance Claims Representative


Survey results show that Insurance Claims Representatives typically report just a few professional skills. Most notably, facility with Negotiation and Claim Handling are correlated to pay that is significantly above average, leading to increases of 21 percent and 4 percent, respectively. Most people who know Claim Handling also know Negotiation.

Pay by Experience Level for Insurance Claims Representative

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Insurance Claims Representatives who reported more years of relevant experience also reported higher earnings. During their first five years in the workforce, individuals in this position earn $37K on average. Survey participants with five to 10 years under their belts see an only a slightly bigger average of $41K. Insurance Claims Representatives bring in $48K after working for 10 to 20 years. More than 20 years of experience seem related to solid financial gains; veterans in this group report earning a median of $60K.

Pay Difference by Location


For those looking to make money, Insurance Claims Representatives in Aurora enjoy an exceptional pay rate, 34 percent above the national average. Insurance Claims Representatives can also look forward to large paychecks in cities like New York (+27 percent), Atlanta (+11 percent), Dallas (+6 percent), and Tacoma (+5 percent). Trailing the national average by 13 percent, Tampa is the market with the smallest paychecks. Two other places where employers offer below-median salaries are St. Louis (2 percent less) and Phoenix (1 percent less).

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Experience Affects Insurance Claims Representative Salaries




National Average
$40,000


Skills That Affect Insurance Claims Representative Salaries


Claim Handling
up arrow 4%

National Average
$40,000

Customer Service
up arrow 2%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 137 votes.

Gender

Female
66 %
Male
34 %

Years of Experience

Less than 1 year
14%
1-4 years
31%
5-9 years
20%
10-19 years
21%
20 years or more
14%

Common Health Benefits

medical benefits Medical: 90% dental benefits Dental: 79%
vision benefits Vision: 62% employee benefits None: 8%
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