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Insurance Claims Representative Salary

Pay for Insurance Claims Representatives in the United States sits in the ballpark of $44K annually. Overall cash earnings for Insurance Claims Representatives stretch from $28K on the lower end to $67K near the top, and the heftiest packages can encompass around $5K from bonuses and $6K from profit sharing. This group's pay is mainly influenced by career duration, followed by geography and the specific company. Medical benefits are awarded to most, and a strong majority earn dental coverage. Insurance Claims Representatives survey participants are largely women, dominating at 62 percent. Most Insurance Claims Representatives like their work and job satisfaction is high. This report is based on responses to the PayScale salary survey.
$31,007 - $67,846
(Median)
31K
44K
56K
68K
MEDIAN: $44,008
10%
50%
75%
90%

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$11.29 - $21.03
(Median)
11
15
18
21
MEDIAN: $15.00
10%
50%
75%
90%

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Show Annual Salary Show Hourly Rate

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$23K$46K$69K
Salary
$31,007 - $67,846  
   
Bonus
$0.00 - $5,032  
Profit Sharing
$507 - $5,507  
Commission
$0.00 - $10,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,665 - $67,010  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 667
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18$36$54
Hourly Rate
$11.29 - $21.03  
   
Overtime
$1.40 - $51.10  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Bonus
$0.00 - $5,032  
   
Commission
$0.00 - $10,000  
Profit Sharing
$507 - $5,507  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,665 - $67,010  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 248
United States (change)

Job Description for Insurance Claims Representative

Insurance claims representatives handle claims made by clients and protect the company they work for from false or fraudulent claims. They are the first person to handle a claim when one is made. They speak with the client who is making the claim and they determine if the claim is valid or not.

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Insurance Claims Representative Tasks

  • Performs system functions such as entering information and updates into database.
  • Provides claim status information to clients.
  • Verifies accuracy and completeness of insurance claims.
  • Conducts investigations to determine coverage for claims.

Common Career Paths for Insurance Claims Representative


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While Insurance Claims Representatives do not often become Insurance Claims Managers, the job pays $72K per year on average. Moving from an Insurance Claims Representative to Claims Examiner or Investigator or Insurance Claims Specialist is a more common career path, however.

Insurance Claims Representative Job Listings

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Popular Employer Salaries for Insurance Claims Representative


Known for taking on a considerable number of Insurance Claims Representatives, State Farm Insurance Company, Farmers Insurance Group, Geico, The Hartford Financial Services Group, Inc., and Liberty Mutual Insurance Group are leading firms in the industry. Insurance Claims Representatives flock to The Hartford Financial Services Group, Inc. for generous paychecks, where average earnings of $45K lead the pack in compensation; however, The Hartford Financial Services Group, Inc. also provides employees with a wide spectrum of compensation ranging from $33K at one end to $71K at the other end.

Geico offers the lowest compensation; the median salary there averages out to only $34K. The pay range is also narrow, ranging between $25K and $51K.

Popular Skills for Insurance Claims Representative


Survey takers who work as Insurance Claims Representatives usually report a few specific skills. Fortunate workers who know Negotiation can expect a significant pay bump, scoring salaries 21 percent above average. Skills that pay less than market rate include Customer Service. Those proficient in Claim Handling are, more often than not, also skilled in Negotiation.

Pay by Experience Level for Insurance Claims Representative

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Experience seems to be a major factor in determining the incomes of Insurance Claims Representatives. During their first five years in the workforce, individuals in this position earn $37K on average. Survey participants with five to 10 years under their belts see an only a slightly bigger average of $43K. For Insurance Claims Representatives, 10 to 20 years of experience on the job amounts to an average salary of $51K. Average wages for folks with more than 20 years of experience come out to around $63K.

Pay Difference by Location


Home to some of the best pay for Insurance Claims Representatives, Aurora offers exceptional salaries, 32 percent above the national average. Insurance Claims Representatives can also look forward to large paychecks in cities like New York (+21 percent), Dallas (+18 percent), Houston (+17 percent), and Atlanta (+10 percent). In Tampa, salaries are 9 percent below the national average and represent the lowest-paying market.

Related Job Salaries

Experience Affects Insurance Claims Representative Salaries




National Average
$41,000


Skills That Affect Insurance Claims Representative Salaries


Claim Handling
up arrow 3%

National Average
$41,000


Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 197 votes.

Gender

Female
62 %
Male
38 %

Years of Experience

Less than 1 year
13%
1-4 years
32%
5-9 years
20%
10-19 years
22%
20 years or more
13%

Common Health Benefits

medical benefits Medical: 88% dental benefits Dental: 77%
vision benefits Vision: 60% employee benefits None: 10%