Insurance Claims Representative Salary

Pay for Insurance Claims Representatives in the United States sits in the ballpark of $44K annually. The income range spans the entire spectrum between $28K and $65K per year. Total cash compensation for Insurance Claims Representatives runs from $28K to $65K depending on bonuses that can occasionally exceed $5K and profit sharing that can reach almost $5K. Compensation for this group is mainly affected by experience level, but geography and the individual firm are influential factors as well. Insurance Claims Representatives survey participants are largely women, dominating at 66 percent. Nearly all report receiving medical coverage from their employers and a strong majority collect dental insurance. Most Insurance Claims Representatives report high levels of job satisfaction. The information for this snapshot was generated by responses to the PayScale salary survey.
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$31,146 - $66,893

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$11.47 - $21.30

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$23K$46K$69K
Salary
$31,146 - $66,893  
   
Bonus
$0.00 - $4,961  
Profit Sharing
$795 - $5,285  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,817 - $65,431  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 515
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$17$34$51
Hourly Rate
$11.47 - $21.30  
   
Overtime
$0.00 - $49.63  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Bonus
$0.00 - $4,961  
   
Profit Sharing
$795 - $5,285  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,817 - $65,431  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 225
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Job Description for Insurance Claims Representative

Insurance claims representatives take claim information from customers when they have been in accidents or need to make additional claims; the insurance may be in automotive, life, or real estate. These representatives gather all of the information needed in order to file a claim and help the customer determine their next steps.

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Insurance Claims Representative Tasks

  • Performs system functions such as entering information and updates into database.
  • Provides claim status information to clients.
  • Verifies accuracy and completeness of insurance claims.
  • Conducts investigations to determine coverage for claims.

Common Career Paths for Insurance Claims Representative


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Insurance Claims Representatives who transition into an Insurance Claims Manager role may receive large pay increases as the latter position pays an average $72K per year. The most common next step for an Insurance Claims Representative is to become a Claims Examiner or Investigator or an Insurance Claims Adjuster. The former position pays an additional $4K per year on average, and the latter position pays $6K more per year.

Insurance Claims Representative Job Listings

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Popular Employer Salaries for Insurance Claims Representative


Leading companies who hire large numbers of Insurance Claims Representatives include State Farm Insurance Company, Farmers Insurance Group, Geico, Liberty Mutual Insurance Group, and The Hartford Financial Services Group, Inc. The Hartford Financial Services Group, Inc. does shell out the biggest paychecks — the median in that office is $46K — but the company pay scale is greatly mixed, meaning that workers on the low end may earn only $36K while workers on the upper end may rake in up to $73K.

Offering a median salary of only $39K, State Farm Insurance Company pays the least. Not only that, but the earnings range of $29K to $75K is pretty narrow, too.

Popular Skills for Insurance Claims Representative


Survey takers who work as Insurance Claims Representatives typically report just a few professional skills. Most notably, facility with Negotiation and Claim Handling are correlated to pay that is significantly above average, leading to increases of 21 percent and 5 percent, respectively. Those educated in Claim Handling tend to be well versed in Negotiation.

Pay by Experience Level for Insurance Claims Representative

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Experience seems to be a major factor in determining the incomes of Insurance Claims Representatives. At career start (within the first five years), average income sits near $37K, and the average for folks who have worked for five to 10 years is only slightly higher at $41K. Insurance Claims Representatives with one to two decades of relevant experience report an average salary of approximately $48K. Seasoned veterans with 20 years under their belts enjoy a median income of $59K.

Pay Difference by Location


Home to some of the best pay for Insurance Claims Representatives, Aurora offers exceptional salaries, 34 percent above the national average. Insurance Claims Representatives can also look forward to large paychecks in cities like New York (+27 percent), Dallas (+22 percent), Atlanta (+11 percent), and Tacoma (+5 percent). Trailing the national average by 15 percent, Tampa is the market with the smallest paychecks. St. Louis and Phoenix are a couple other places where companies are known to pay below the median — salaries are 3 percent lower and 1 percent lower, respectively.

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Experience Affects Insurance Claims Representative Salaries




National Average
$40,000


Skills That Affect Insurance Claims Representative Salaries



National Average
$40,000

Customer Service
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Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 132 votes.

Gender

Female
66 %
Male
34 %

Years of Experience

Less than 1 year
14%
1-4 years
31%
5-9 years
20%
10-19 years
21%
20 years or more
14%

Common Health Benefits

medical benefits Medical: 90% dental benefits Dental: 79%
vision benefits Vision: 62% employee benefits None: 8%
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