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Insurance Claims Representative Salary (United States)

Pay for Insurance Claims Representatives in the United States is typically around $44K per year. Total incomes of Insurance Claims Representatives incorporate potential for, in a few cases, more than $5K from bonuses and close to $5K from profit sharing; these performance components cause packages to range between $28K and $66K. Compensation for this group is mainly affected by career duration, but the particular city and the specific company are influential factors as well. The greater part enjoy medical while a fair portion get dental coverage. Vision coverage is also available to more than half. Most Insurance Claims Representatives (62 percent) are women. The majority of workers are highly satisfied with their job. The data for this synopsis comes from respondents who took the PayScale salary survey.
Insurance Claims Representative Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$30,939 - $66,812
(Median)
31K
44K
56K
67K
MEDIAN: $43,660
10%
50%
75%
90%
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Insurance Claims Representative Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$11.07 - $20.52
(Median)
11
13
15
18
21
MEDIAN: $15.00
10%
25%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$23K$46K$69K
Salary
$30,939 - $66,812  
   
Bonus
$0.00 - $5,046  
Profit Sharing
$625 - $5,450  
Commission
$-0.49 - $9,826  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,519 - $66,371  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 750
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$17$34$51
Hourly Rate
$11.07 - $20.52  
   
Overtime
$1.80 - $49.81  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Bonus
$0.00 - $5,046  
   
Commission
$-0.49 - $9,826  
Profit Sharing
$625 - $5,450  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,519 - $66,371  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 274
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Job Description for Insurance Claims Representative

Insurance claims representatives handle claims made by clients and protect the company they work for from false or fraudulent claims. They are the first person to handle a claim when one is made. They speak with the client who is making the claim and they determine if the claim is valid or not.
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Insurance Claims Representative Tasks
  • Performs system functions such as entering information and updates into database.
  • Provides claim status information to clients.
  • Verifies accuracy and completeness of insurance claims.
  • Conducts investigations to determine coverage for claims.

Common Career Paths for Insurance Claims Representative

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As Insurance Claims Representatives transition into upper-level roles such as Insurance Claims Manager, they may see a strong upturn in salary. a Insurance Claims Manager typically earns $72K per year. Claims Examiners and Investigators or Insurance Claims Adjusters are common next-step roles for Insurance Claims Representatives moving up in their careers; annual pay for Claims Examiners and Investigators is $4K higher on average, and it's $5K higher for Insurance Claims Adjusters.

Insurance Claims Representative Job Listings

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Popular Employer Salaries for Insurance Claims Representative

Known for taking on a considerable number of Insurance Claims Representatives, State Farm Insurance Company, Farmers Insurance Group, Geico, The Hartford Financial Services Group, Inc., and Liberty Mutual Insurance Group are leading firms in the industry. The Hartford Financial Services Group, Inc. pays the most with a median salary of $47K, though with a large amount of variation, going from a low of $34K to a high of $69K.
The pay scale is far from balanced at Geico. While salaries on one end can reach $51K, the company's median pay sits at $35K, the lowest in the field. Also sliding in at the lower end of the scale are Liberty Mutual Insurance Group ($41K) and AAA Insurance Company ($42K).

Popular Skills for Insurance Claims Representative

Job skills reported by Insurance Claims Representatives are limited. Most notably, facility with Negotiation and Claim Handling are correlated to pay that is significantly above average, leading to increases of 21 percent and 3 percent, respectively. Skills that are correlated to lower pay, on the other hand, include Customer Service. Those proficient in Claim Handling are, more often than not, also skilled in Negotiation.

Pay by Experience Level for Insurance Claims Representative

Median of all compensation (including tips, bonus, and overtime) by years of experience.
Insurance Claims Representatives with a lot of experience tend to enjoy higher earnings. In this position, someone who has worked for fewer than five years can expect a median salary of $37K. The median for people with five to 10 years of experience is only a little bit higher at $43K. Insurance Claims Representatives see a median salary of $52K after reaching one to two decades on the job. Insurance Claims Representatives who have acquired more than 20 years of relevant experience earn significantly more than folks with fewer years on their resumes; the average income in this veteran group is $62K. Over one-half of the workforce has between one and nine years of experience. Experienced employees who have 10-20 years of experience make up nearly one-fifth of the workforce; inexperienced individuals who have been working for less than one year comprise nearly one in seven, and senior people with more than 20 years under their belt fill out the remaining roughly one in eight.

Pay Difference By Location

Aurora
up arrow 32%
Dallas
up arrow 18%
Atlanta
up arrow 10%
Phoenix
0%
National Average
$41,000
up arrow 6%
Larger circles over a city indicate a job is popular in that location.
For Insurance Claims Representatives, Aurora provides a pay rate that is 32 percent greater than the national average. Insurance Claims Representatives will also find cushy salaries in Dallas (+18 percent) and Atlanta (+10 percent). In Tampa, salaries are 6 percent below the national average and represent the lowest-paying market.

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Experience Affects Insurance Claims Representative Salaries

National Average
$41,000

Skills That Affect Insurance Claims Representative Salaries

Claim Handling
up arrow 3%
National Average
$41,000

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 236 votes.

Gender

Female
62%
female alumni
 
Male
38%
male alumni

Years of Experience

Less than 1 year
14%
1-4 years
33%
5-9 years
20%
10-19 years
21%
20 years or more
12%

Common Health Benefits

medical benefits Medical: 88% dental benefits Dental: 77%
vision benefits Vision: 60% employee benefits None: 10%