Insurance Claims Representative Salary

Insurance Claims Representatives in the United States take home approximately $44K per year on average. Lower pay rates hover around $28K, and the higher rates verge on $66K per year. In the world of Insurance Claims Representatives, overall income ranges from $28K near the bottom to $66K at the top; this can include more than $5K from bonuses and more than $7K from profit sharing in exceptional cases. Compensation for this group is mainly affected by location, but experience level and the individual firm are influential factors as well. Female Insurance Claims Representatives survey participants are more prevalent than men — 69 percent of professionals. For the most part, Insurance Claims Representatives enjoy their work and report high levels of job satisfaction. A large number enjoy medical while a fair number get dental coverage. Vision coverage is also available to the larger part. Figures cited in this summary are based on replies to PayScale's salary questionnaire.
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$31,473 - $67,740
(Median)
$31K
$44K
$68K
MEDIAN: $43,836
10%
50%
90%

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$11.55 - $21.44
(Median)
$12
$15
$21
MEDIAN: $15.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$23K$46K$69K
Salary
$31,473 - $67,740  
   
Bonus
$0.00 - $4,919  
Profit Sharing
$409.54 - $6,884  
Commission
$0.00  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,082 - $65,651  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 444
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$19$38$57
Hourly Rate
$11.55 - $21.44  
   
Overtime
$0.00 - $56.25  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Bonus
$0.00 - $4,919  
   
Commission
$0.00  
Profit Sharing
$409.54 - $6,884  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,082 - $65,651  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 226
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Job Description for Insurance Claims Representative

Insurance claims representatives take claim information from customers when they have been in accidents or need to make additional claims; the insurance may be in automotive, life, or real estate. These representatives gather all of the information needed in order to file a claim and help the customer determine their next steps.

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Insurance Claims Representative Tasks

  • Performs system functions such as entering information and updates into database.
  • Provides claim status information to clients.
  • Verifies accuracy and completeness of insurance claims.
  • Conducts investigations to determine coverage for claims.

Common Career Paths for Insurance Claims Representative


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Insurance Claims Representatives may experience a large salary bump if they progress into a role such as Insurance Claims Manager. The latter position pays an average of $72K annually. It is quite typical for Insurance Claims Representatives to transition into roles as Claims Examiners and Investigators or Insurance Claims Adjusters, where reported median earnings are $5K and $6K higher per year.

Insurance Claims Representative Job Listings

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Popular Employer Salaries for Insurance Claims Representative


Insurance Claims Representatives fill the offices of leading firms State Farm Insurance Company, Farmers Insurance Group, Geico, Liberty Mutual Insurance Group, and The Hartford Financial Services Group, Inc. Insurance Claims Representatives seeking a sizable paycheck can earn the most at The Hartford Financial Services Group, Inc., where the median salary comes to $46K, though the large pay difference between employees at the top ($36K) and those starting out ($73K) creates a rather diverse pay scale.

Geico seems to offer the smallest paychecks with a median salary of only $39K. The pay range is quite narrow, too; compensation generally sits between $28K and $50K.

Popular Skills for Insurance Claims Representative


Insurance Claims Representatives report a focused set of job skills. Most notably, facility with Negotiation and Claim Handling are correlated to pay that is significantly above average, leading to increases of 21 percent and 4 percent, respectively. At the other end of the pay range are skills like Insurance. For most people, competency in Claim Handling indicates knowledge of Negotiation.

Pay by Experience Level for Insurance Claims Representative

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Experience seems to be a major factor in determining the incomes of Insurance Claims Representatives. Someone who has worked for fewer than five years earns around $37K on average. Individuals with five to 10 years of experience don't get much more, though; the average income in this group is $39K. The average pay reported by folks with 10 to 20 years of experience is around $48K. Insurance Claims Representatives who have acquired more than 20 years of relevant experience earn significantly more than folks with fewer years on their resumes; the average income in this veteran group is $60K.

Pay Difference by Location

National Average: $40,042

Larger city markers indicate a job is popular in that location.

For Insurance Claims Representatives, busy Aurora offers a higher-than-average pay rate, 35 percent above the national average. Insurance Claims Representatives will also find cushy salaries in Richmond (+31 percent), Dallas (+31 percent), New York (+30 percent), and Atlanta (+12 percent). Location is a huge contributor to overall pay, with Insurance Claims Representatives in Nashville earning a whopping 26 percent below the national average. Employers in Tampa and St. Louis also lean toward paying below-median salaries (14 percent lower and 12 percent lower, respectively).

Related Job Salaries

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Experience Affects Insurance Claims Representative Salaries



National Average
$40,000



Skills That Affect Insurance Claims Representative Salaries


Claim Handling
up arrow 4%

National Average
$40,000

Customer Service
up arrow 2%

Insurance
up arrow 17%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 92 votes.

Gender

Female
69 %
Male
31 %

Years of Experience

Less than 1 year
13%
1-4 years
34%
5-9 years
18%
10-19 years
20%
20 years or more
15%

Common Health Benefits

medical benefits
Medical: 90%
dental benefits
Dental: 80%
medical benefits
Vision: 65%
dental benefits
None: 8%
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