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Insurance Claims Representative Salary

Insurance Claims Representatives in the United States pull down an average of $44K annually. The range in cash compensation to Insurance Claims Representatives ($28K to $66K) includes potential earnings of $5K each from bonuses and profit sharing in exceptional cases. While geography and the specific company impact pay for this group, career length is the most influential factor. The majority of Insurance Claims Representatives (64 percent) who took the survey are female. Nearly all enjoy medical while a strong majority get dental coverage. Vision coverage is also available to more than half. The majority of Insurance Claims Representatives claim high levels of job satisfaction. The information for this snapshot was generated by responses to the PayScale salary survey.
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$31,269 - $67,364
(Median)
$31K
$44K
$67K
MEDIAN: $43,784
10%
50%
90%

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$11.47 - $20.82
(Median)
$11
$15
$21
MEDIAN: $15.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$23K$46K$69K
Salary
$31,269 - $67,364  
   
Bonus
$0.00 - $4,951  
Profit Sharing
$778 - $5,168  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,621 - $66,124  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 558
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$17$34$51
Hourly Rate
$11.47 - $20.82  
   
Overtime
$0.00 - $50.41  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Bonus
$0.00 - $4,951  
   
Profit Sharing
$778 - $5,168  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,621 - $66,124  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 235

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United States (change)


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Job Description for Insurance Claims Representative

Insurance claims representatives handle claims made by clients and protect the company they work for from false or fraudulent claims. They are the first person to handle a claim when one is made. They speak with the client who is making the claim and they determine if the claim is valid or not.

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Insurance Claims Representative Tasks

  • Performs system functions such as entering information and updates into database.
  • Provides claim status information to clients.
  • Verifies accuracy and completeness of insurance claims.
  • Conducts investigations to determine coverage for claims.

Common Career Paths for Insurance Claims Representative


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While not commonly seen, Insurance Claims Representatives who transition into an Insurance Claims Manager position may see a rise in pay. The median salary for Insurance Claims Managers is $72K per year. However, Insurance Claims Representatives typically graduate to Claims Examiners and Investigators or Insurance Claims Specialists.

Insurance Claims Representative Job Listings

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Popular Employer Salaries for Insurance Claims Representative


Insurance Claims Representatives flock to State Farm Insurance Company, Farmers Insurance Group, Geico, Liberty Mutual Insurance Group, and The Hartford Financial Services Group, Inc., highly regarded companies that employ a generous number of people in this profession. Although The Hartford Financial Services Group, Inc. heads up the field in terms of compensation, offering the highest median salary at $46K, pay at this particular employer still varies considerably, running the full spectrum from $36K to $73K.

Geico seems to offer the smallest paychecks with a median salary of only $36K. The pay range is quite narrow, too; compensation generally sits between $25K and $49K.

Popular Skills for Insurance Claims Representative


Insurance Claims Representatives report a narrow range of specific skills. Most notably, facility with Negotiation and Claim Handling are correlated to pay that is significantly above average, leading to increases of 21 percent and 5 percent, respectively. Most people familiar with Claim Handling also know Negotiation.

Pay by Experience Level for Insurance Claims Representative

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Insurance Claims Representatives with a rich background of experience are typically rewarded with larger paychecks. Individuals who have worked for fewer than five years bring in approximately $37K on average. Those in the five-to-10 year range can expect an average that is only a touch bigger at $41K. Insurance Claims Representatives who work for 10 to 20 years in their occupation tend to earn about $49K. Average wages for folks with more than 20 years of experience come out to around $61K.

Pay Difference by Location


Aurora offers some of the highest pay in the country for Insurance Claims Representatives, 34 percent above the national average. Insurance Claims Representatives can also look forward to large paychecks in cities like New York (+22 percent), Atlanta (+11 percent), Dallas (+6 percent), and Houston (+4 percent). Tampa is home to the smallest salaries in the field, lagging the national average by 11 percent.

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United States (change)

Experience Affects Insurance Claims Representative Salaries




National Average
$41,000


Skills That Affect Insurance Claims Representative Salaries



National Average
$41,000

Customer Service
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Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 157 votes.

Gender

Female
64 %
Male
36 %

Years of Experience

Less than 1 year
14%
1-4 years
32%
5-9 years
20%
10-19 years
20%
20 years or more
14%

Common Health Benefits

medical benefits Medical: 90% dental benefits Dental: 78%
vision benefits Vision: 61% employee benefits None: 8%
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