Insurance Claims Representative Salary

Insurance Claims Representatives in the United States may have to scrimp and save; the median compensation is $44K per year. Total cash compensation to Insurance Claims Representatives bottoms out near $29K and approaches $66K on the high end; the biggest paychecks include approximately $9K from bonuses and almost $7K from profit sharing. The company is the main element affecting pay for this group — the particular city and experience level are driving factors as well. Job satisfaction is high and work is enjoyable for most Insurance Claims Representatives. Men are in the minority of survey respondents, with female Insurance Claims Representatives making up 71 percent. Medical benefits are awarded to a large number, and a fair number earn dental coverage. Participants in PayScale's salary questionnaire provided the particulars of this report.
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$33,243 - $69,981
$33K
$44K
$70K
MEDIAN: $44,246
10%
50%
90%

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$12.74 - $21.06
$13
$16
$21
MEDIAN: $15.84
10%
50%
90%

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$0$69K
Salary $33,243 - $69,981
Bonus $0.00 - $9,000
Profit Sharing $484.79 - $6,807
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,610 - $66,380
  • Country: United States
  • Currency: USD
  • Updated: 25 Jul 2017
  • Individuals Reporting: 218
Hourly Data $0$52
Hourly Rate $12.74 - $21.06
Overtime $13.96 - $52.35
Annual Data $0$66K
Bonus $0.00 - $9,000
Profit Sharing $484.79 - $6,807
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,610 - $66,380
  • Country: United States
  • Currency: USD
  • Updated: 25 Jul 2017
  • Individuals Reporting: 180

Find Out Exactly What You Should Be Paid

United States (change)

Job Description for Insurance Claims Representative

Insurance claims representatives take claim information from customers when they have been in accidents or need to make additional claims; the insurance may be in automotive, life, or real estate. These representatives gather all of the information needed in order to file a claim and help the customer determine their next steps.

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Insurance Claims Representative Tasks

  • Verifies accuracy and completeness of insurance claims.
  • Conducts investigations to determine coverage for claims.
  • Performs system functions such as entering information and updates into database.
  • Provides claim status information to clients.

Common Career Paths for Insurance Claims Representative


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Though it's uncommon, some Insurance Claims Representatives move into roles as Insurance Claims Managers, where pay is an average $72K per year. Career advancement for the typical Insurance Claims Representative often leads to becoming a Claims Examiner or Investigator or an Insurance Claims Specialist; median salaries in these positions are $6K higher and $1K higher, respectively.

Insurance Claims Representative Job Listings

Popular Employer Salaries for Insurance Claims Representative


Insurance Claims Representatives flock to Geico, The Hartford Financial Services Group, Inc., Liberty Mutual Insurance Group, Farmers Insurance Group, and State Farm Insurance Company, highly regarded companies that employ a generous number of people in this profession. Farmers Insurance Group attracts talent by shelling out the biggest paychecks in the area — the median in that office is $64K. Other leaders in compensation levels are Amica Insurance at $54K, The Hartford Financial Services Group, Inc. at $46K, and AAA Insurance Company, where Insurance Claims Representatives annually earn $42K.

Workers also receive paychecks lighter than average at Geico ($39K), Liberty Mutual Insurance Group ($41K), and AAA Insurance Company ($42K).

Popular Skills for Insurance Claims Representative


Survey takers who work as Insurance Claims Representatives usually report a few specific skills. Fortunate workers who know Negotiation command much higher paychecks, scoring salaries 24 percent above average. Those familiar with Claim Handling also tend to know Negotiation.

Pay by Experience Level for Insurance Claims Representative

Pay by Experience for an Insurance Claims Representative has a positive trend. An entry-level Insurance Claims Representative with less than 5 years of experience can expect to earn an average total compensation of $37,000 based on 206 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. An Insurance Claims Representative with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $40,000 based on 81 salaries. An experienced Insurance Claims Representative which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $48,000 based on 94 salaries. An Insurance Claims Representative with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $61,000 based on 48 salaries.

Pay Difference by Location

37%

23%

-6%

-8%

-8%

-13%

National Average: $39,426

Larger city markers indicate a job is popular in that location.

For Insurance Claims Representatives, working in the bustling city of Aurora has its advantages, including an above-average pay rate. Insurance Claims Representatives will also find cushy salaries in Richmond (+33 percent), Sacramento (+33 percent), New York (+23 percent), and Tacoma (+8 percent). Insurance Claims Representatives in Nashville make 25 percent less than the national average, proving that location is a major factor in pay. Workers in Cincinnati and Tampa earn salaries that trail the national average for those in this profession (16 percent less and 13 percent less, respectively).

Insurance Claims Representative Reviews

Q: What is it like working as an Insurance Claims Representative?

Insurance Claims Representative in Kansas City:
"Good people, Crappy work."
Pros: The people and the education make a huge difference.
Cons: The work load, the unrealistic expectations.

Related Job Salaries

Key Stats for Insurance Claims Representative

Gender

Female
71 %
Male
29 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 75 votes.
Less than 1 year
11%
1-4 years
39%
5-9 years
15%
10-19 years
23%
20 years or more
12%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Insurance Claims Representative Salaries

▲54%

▲22%

▼0%

National Average
$39,000

▼7%

Skills That Affect Insurance Claims Representative Salaries

▲24%


National Average
$39,000


Insurance
▼2%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 75 votes.

Gender

Female
71 %
Male
29 %

Years of Experience

Less than 1 year
11%
1-4 years
39%
5-9 years
15%
10-19 years
23%
20 years or more
12%

Common Health Benefits

medical benefits
Medical: 86%
dental benefits
Dental: 78%
vision benefits
Vision: 73%
no benefits
None: 12%
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