Insurance Claims Representatives in the United States may have to scrimp and save; the median compensation is $44K per year. Total cash compensation to Insurance Claims Representatives approaches anywhere from $29K on the lower end to $65K on the higher end; in exceptional cases, this can include more than $7K from bonuses and upwards of $7K from profit sharing. While the particular city and the individual firm impact pay for this group, career length is the most influential factor. Men are in the minority of survey respondents, with female Insurance Claims Representatives making up 75 percent. The majority of workers are highly satisfied with their job. A large number report receiving medical coverage from their employers and a fair number collect dental insurance. The numbers in this rundown were provided by PayScale's salary survey participants.
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$33,021 - $69,119
$33K
$44K
$69K
MEDIAN: $43,809
10%
50%
90%

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$12.31 - $23.35
$12
$16
$23
MEDIAN: $15.63
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Salary
$33,021 - $69,119  
   
Bonus
$0.00 - $7,250  
Profit Sharing
$403.69 - $6,725  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,646 - $65,346  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 228
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18$36$54
Hourly Rate
$12.31 - $23.35  
   
Overtime
$9.94 - $51.40  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Bonus
$0.00 - $7,250  
   
Profit Sharing
$403.69 - $6,725  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,646 - $65,346  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 171

Find Out Exactly What You Should Be Paid

United States (change)

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Job Description for Insurance Claims Representative

Insurance claims representatives take claim information from customers when they have been in accidents or need to make additional claims; the insurance may be in automotive, life, or real estate. These representatives gather all of the information needed in order to file a claim and help the customer determine their next steps.

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Insurance Claims Representative Tasks

  • Verifies accuracy and completeness of insurance claims.
  • Conducts investigations to determine coverage for claims.
  • Performs system functions such as entering information and updates into database.
  • Provides claim status information to clients.

Common Career Paths for Insurance Claims Representative


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Though it's uncommon, some Insurance Claims Representatives move into roles as Insurance Claims Managers, where pay is an average $72K per year. Typical career progression for an Insurance Claims Representative involves becoming a Claims Examiner or Investigator or an Insurance Claims Specialist, roles that pay $5K more and $1K more on average.

Insurance Claims Representative Job Listings

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Popular Employer Salaries for Insurance Claims Representative


Many Insurance Claims Representatives can be found at The Hartford Financial Services Group, Inc., Geico, Farmers Insurance Group, Liberty Mutual Insurance Group, and State Farm Insurance Company, firms that are at the top of the field. Heading up the field in terms of compensation, Amica Insurance offers the most; Insurance Claims Representatives earn $54K on average there. The Hartford Financial Services Group, Inc., Farmers Insurance Group, and AAA Insurance Company are a few other companies that offer generous salaries, with Insurance Claims Representatives earning around $46K, $43K, or $42K at each firm, respectively.

Offering a median salary of only $36K, Geico pays the least. Not only that, but the earnings range of $28K to $49K is pretty narrow, too. Also sliding in at the lower end of the scale are State Farm Insurance Company ($37K), Liberty Mutual Insurance Group ($41K), and AAA Insurance Company ($42K).

Popular Skills for Insurance Claims Representative


Survey takers who work as Insurance Claims Representatives report a focused set of job skills. Fortunate workers who know Negotiation command much higher paychecks, scoring salaries 25 percent above average. Most people skilled in Claim Handling are similarly competent in Negotiation.

Pay by Experience Level for Insurance Claims Representative

Median of all compensation (including tips, bonus, and overtime) by years of experience.


In general, experience and pay appear to be strongly linked; those with more experience usually bring in higher incomes. At career start (within the first five years), average income sits near $37K, and the average for folks who have worked for five to 10 years is only slightly higher at $39K. Insurance Claims Representatives claiming one to two decades of experience make an estimated median of $48K. Average wages for folks with more than 20 years of experience come out to around $61K.

Pay Difference by Location

National Average: $39,570

Larger city markers indicate a job is popular in that location.

Insurance Claims Representatives will find that Aurora offers an impressive pay rate, one which exceeds the national average by 37 percent. Insurance Claims Representatives will also find cushy salaries in Richmond (+32 percent), Sacramento (+32 percent), New York (+23 percent), and Phoenix (+9 percent). Cincinnati is the lowest-paying area, 16 percent south of the national average. Workers in Tampa and St. Louis earn salaries that trail the national average for those in this profession (13 percent less and 11 percent less, respectively).

Related Job Salaries

Key Stats for Insurance Claims Representative

Gender

Female
75 %
Male
25 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 60 votes.
036
Less than 1 year
13%
1-4 years
37%
5-9 years
17%
10-19 years
21%
20 years or more
13%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Insurance Claims Representative Salaries




National Average
$40,000


Skills That Affect Insurance Claims Representative Salaries



National Average
$40,000


Insurance
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Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 60 votes.

Gender

Female
75 %
Male
25 %

Years of Experience

Less than 1 year
13%
1-4 years
37%
5-9 years
17%
10-19 years
21%
20 years or more
13%

Common Health Benefits

medical benefits
Medical: 86%
dental benefits
Dental: 77%
vision benefits
Vision: 70%
dental benefits
None: 11%
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