Insurance Claims Representative Salary

An average Insurance Claims Representative in the United States can expect to take home roughly $44K per year. Overall incomes of Insurance Claims Representatives generally bottom out at around $28K and peak near $66K; the final number can, in exceptional cases, include upwards of $5K each for bonuses and profit sharing proceeds. The most important factor affecting compensation for this group is career duration, followed by the particular city and the particular employer. For the most part, Insurance Claims Representatives enjoy their work and report high levels of job satisfaction. Almost all enjoy medical while a fair number get dental coverage. Vision coverage is also available to the larger part. Female Insurance Claims Representatives survey participants are more prevalent than men — 64 percent of professionals. Participants in PayScale's salary questionnaire provided the particulars of this report.
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$31,322 - $67,524
(Median)
$31K
$44K
$68K
MEDIAN: $43,762
10%
50%
90%

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$11.50 - $20.48
(Median)
$12
$15
$20
MEDIAN: $15.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$23K$46K$69K
Salary
$31,322 - $67,524  
   
Bonus
$0.00 - $5,006  
Profit Sharing
$775 - $5,187  
Commission
$0.00 - $20,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,617 - $66,216  
Country: United States | Currency: USD | Updated: 31 Mar 2015 | Individuals Reporting: 575
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$17$34$51
Hourly Rate
$11.50 - $20.48  
   
Overtime
$0.00 - $50.28  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Bonus
$0.00 - $5,006  
   
Commission
$0.00 - $20,000  
Profit Sharing
$775 - $5,187  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,617 - $66,216  
Country: United States | Currency: USD | Updated: 31 Mar 2015 | Individuals Reporting: 241

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Job Description for Insurance Claims Representative

Insurance claims representatives handle claims made by clients and protect the company they work for from false or fraudulent claims. They are the first person to handle a claim when one is made. They speak with the client who is making the claim and they determine if the claim is valid or not.

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Insurance Claims Representative Tasks

  • Performs system functions such as entering information and updates into database.
  • Provides claim status information to clients.
  • Verifies accuracy and completeness of insurance claims.
  • Conducts investigations to determine coverage for claims.

Common Career Paths for Insurance Claims Representative


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Insurance Claims Representatives who advance into the role of an Insurance Claims Manager are fairly uncommon. Insurance Claims Managers on average earn $72K per year. However, becoming a Claims Examiner or Investigator or Insurance Claims Specialist is a more frequent transition for Insurance Claims Representatives.

Insurance Claims Representative Job Listings

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Popular Employer Salaries for Insurance Claims Representative


State Farm Insurance Company, Farmers Insurance Group, Geico, The Hartford Financial Services Group, Inc., and Liberty Mutual Insurance Group are leaders in the field that employ a large number of Insurance Claims Representatives. For Insurance Claims Representatives, comfortable salaries can be found at The Hartford Financial Services Group, Inc.; in fact, average earnings are around $48K, the highest in the area, though the difference in the company's lowest and highest employee paychecks ($37K versus $71K) is great.

Geico offers the least money; the median income there is just $36K. The pay range is also pretty narrow, as compensation generally sits between $25K and $51K.

Popular Skills for Insurance Claims Representative


Insurance Claims Representatives who responded to the survey report just a handful of professional skills. Most notably, facility with Negotiation and Claim Handling are correlated to pay that is significantly above average, leading to increases of 22 percent and 6 percent, respectively. It is often found that people who know Claim Handling are also skilled in Negotiation.

Pay by Experience Level for Insurance Claims Representative

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Insurance Claims Representatives who reported more years of relevant experience also reported higher earnings. Folks who are navigating the first five years of their careers have a median salary of approximately $37K in this position. Those who have been around for five to 10 years don't get much more, though; the median salary in that group is $41K. Insurance Claims Representatives with one to two decades of relevant experience report an average salary of approximately $49K. More than 20 years of experience seem related to solid financial gains; veterans in this group report earning a median of $62K.

Pay Difference by Location


Home to some of the best pay for Insurance Claims Representatives, Aurora offers exceptional salaries, 34 percent above the national average. Insurance Claims Representatives will also find cushy salaries in New York (+22 percent), Houston (+18 percent), Atlanta (+13 percent), and Dallas (+6 percent). With compensation 10 percent below the national average, Tampa is not known for hefty paychecks and actually represents the lowest-paying market.

Related Job Salaries

United States (change)

Experience Affects Insurance Claims Representative Salaries




National Average
$40,000


Skills That Affect Insurance Claims Representative Salaries



National Average
$40,000

Customer Service
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Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 161 votes.

Gender

Female
64 %
Male
36 %

Years of Experience

Less than 1 year
14%
1-4 years
32%
5-9 years
20%
10-19 years
20%
20 years or more
13%

Common Health Benefits

medical benefits Medical: 90% dental benefits Dental: 78%
vision benefits Vision: 61% employee benefits None: 8%