Insurance Claims Representative Salary

Pay for Insurance Claims Representatives in the United States sits in the ballpark of $44K per year. Earnings sit near $28K on the lower side but can approach $66K per year on the higher side. Overall cash earnings for Insurance Claims Representatives stretch from $28K on the lower end to $66K near the top, and the heftiest packages can encompass around $5K from bonuses and $5K from profit sharing. Experience level is the biggest factor affecting pay for this group, followed by the particular city and the individual firm. Female Insurance Claims Representatives survey participants are more prevalent than men — 66 percent of professionals. The majority of workers are highly satisfied with their job. Almost all report receiving medical coverage from their employers and a fair number collect dental insurance. The data for this synopsis comes from respondents who took the PayScale salary survey.
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$31,273 - $67,175
(Median)
$31K
$44K
$67K
MEDIAN: $43,974
10%
50%
90%

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$11.48 - $21.49
(Median)
$11
$15
$21
MEDIAN: $15.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$23K$46K$69K
Salary
$31,273 - $67,175  
   
Bonus
$0.00 - $4,958  
Profit Sharing
$768 - $5,238  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,901 - $65,633  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 518
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$17$34$51
Hourly Rate
$11.48 - $21.49  
   
Overtime
$0.00 - $49.44  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Bonus
$0.00 - $4,958  
   
Profit Sharing
$768 - $5,238  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,901 - $65,633  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 227
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Job Description for Insurance Claims Representative

Insurance claims representatives take claim information from customers when they have been in accidents or need to make additional claims; the insurance may be in automotive, life, or real estate. These representatives gather all of the information needed in order to file a claim and help the customer determine their next steps.

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Insurance Claims Representative Tasks

  • Performs system functions such as entering information and updates into database.
  • Provides claim status information to clients.
  • Verifies accuracy and completeness of insurance claims.
  • Conducts investigations to determine coverage for claims.

Common Career Paths for Insurance Claims Representative


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Insurance Claims Representatives who go on to become Insurance Claims Managers may see their salaries climb quite a bit. Median pay for Insurance Claims Managers is $72K annually. Claims Examiners and Investigators or Insurance Claims Adjusters are common next-step roles for Insurance Claims Representatives moving up in their careers; annual pay for Claims Examiners and Investigators is $4K higher on average, and it's $6K higher for Insurance Claims Adjusters.

Insurance Claims Representative Job Listings

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Popular Employer Salaries for Insurance Claims Representative


Insurance Claims Representatives fill the offices of leading firms State Farm Insurance Company, Farmers Insurance Group, Geico, Liberty Mutual Insurance Group, and The Hartford Financial Services Group, Inc. Insurance Claims Representatives seeking a sizable paycheck can earn the most at The Hartford Financial Services Group, Inc., where the median salary comes to $46K, though the large pay difference between employees at the top ($36K) and those starting out ($73K) creates a rather diverse pay scale.

Bringing up the rear, State Farm Insurance Company's median pay of $39K is the lowest in town; however, employee salaries widely range, with some making up to $75K.

Popular Skills for Insurance Claims Representative


Insurance Claims Representatives report a focused set of job skills. Most notably, facility with Negotiation and Claim Handling are correlated to pay that is significantly above average, leading to increases of 21 percent and 4 percent, respectively. The majority of those who know Claim Handling also know Negotiation.

Pay by Experience Level for Insurance Claims Representative

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Experience and income seem to be closely related; in general, the survey respondents who had worked for more years reported higher incomes. Folks who are navigating the first five years of their careers have a median salary of approximately $37K in this position. Those who have been around for five to 10 years don't get much more, though; the median salary in that group is $41K. Insurance Claims Representatives bring in $48K after working for 10 to 20 years. More than 20 years of experience seem related to solid financial gains; veterans in this group report earning a median of $60K.

Pay Difference by Location


For those looking to make money, Insurance Claims Representatives in Aurora enjoy an exceptional pay rate, 34 percent above the national average. Insurance Claims Representatives will also find cushy salaries in New York (+27 percent), Dallas (+22 percent), Atlanta (+11 percent), and Tacoma (+5 percent). Tampa ranks last in the field for pay, reporting salaries 13 percent below the national average. Workers in St. Louis and Phoenix earn salaries that trail the national average for those in this profession (2 percent less and 1 percent less, respectively).

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Experience Affects Insurance Claims Representative Salaries




National Average
$41,000


Skills That Affect Insurance Claims Representative Salaries


Claim Handling
up arrow 4%

National Average
$41,000

Customer Service
up arrow 3%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 135 votes.

Gender

Female
66 %
Male
34 %

Years of Experience

Less than 1 year
14%
1-4 years
31%
5-9 years
20%
10-19 years
21%
20 years or more
14%

Common Health Benefits

medical benefits Medical: 90% dental benefits Dental: 79%
vision benefits Vision: 62% employee benefits None: 8%
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