Those pursuing careers as Insurance Claims Representatives in the United States may have to make do with less; average incomes for people in this area hover around only $44K annually. Including potential for bonuses and profit sharing, each hitting highs of $7K, total cash payment to Insurance Claims Representatives can bottom out at $29K or peak near $65K. The most important factor affecting compensation for this group is geography, followed by career length and the individual firm. Most report receiving medical coverage from their employers and a strong majority collect dental insurance. Most Insurance Claims Representatives report high levels of job satisfaction. Female Insurance Claims Representatives make up most of the survey respondents at 74 percent. The figures in this overview were provided by individuals who took PayScale's salary questionnaire.
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$32,607 - $68,393
(Median)
$33K
$44K
$68K
MEDIAN: $43,548
10%
50%
90%

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$12.17 - $23.42
(Median)
$12
$16
$23
MEDIAN: $15.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$23K$46K$69K
Salary
$32,607 - $68,393  
   
Bonus
$0.00 - $6,800  
Profit Sharing
$306.39 - $6,884  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,553 - $64,833  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 232
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$17$34$51
Hourly Rate
$12.17 - $23.42  
   
Overtime
$10.03 - $50.94  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Bonus
$0.00 - $6,800  
   
Profit Sharing
$306.39 - $6,884  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,553 - $64,833  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 175
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Job Description for Insurance Claims Representative

Insurance claims representatives take claim information from customers when they have been in accidents or need to make additional claims; the insurance may be in automotive, life, or real estate. These representatives gather all of the information needed in order to file a claim and help the customer determine their next steps.

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Insurance Claims Representative Tasks

  • Performs system functions such as entering information and updates into database.
  • Provides claim status information to clients.
  • Verifies accuracy and completeness of insurance claims.
  • Conducts investigations to determine coverage for claims.

Common Career Paths for Insurance Claims Representative


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Though not the most common occurrence, Insurance Claims Representatives sometimes become Insurance Claims Managers, where the average income is $72K per year. Career advancement for the typical Insurance Claims Representative often leads to becoming a Claims Examiner or Investigator or an Insurance Claims Specialist; median salaries in these positions are $5K higher and $1K higher, respectively.

Insurance Claims Representative Job Listings

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Popular Employer Salaries for Insurance Claims Representative


Known for taking on a considerable number of Insurance Claims Representatives, The Hartford Financial Services Group, Inc., Geico, Farmers Insurance Group, Liberty Mutual Insurance Group, and State Farm Insurance Company are leading firms in the industry. Those at Amica Insurance can expect to make the most, with the company offering a median salary of $54K. Those in search of high salaries should also consider The Hartford Financial Services Group, Inc., Farmers Insurance Group, and AAA Insurance Company, top-paying firms where Insurance Claims Representatives rake in a $46K, $42K, or $42K, respectively.

Geico is infamous for dishing out the smallest paychecks in the area (the median in that office is $36K), but the company pay scale is greatly mixed, meaning that workers on the low end may earn only $25K while workers on the upper end may rake in $49K. State Farm Insurance Company, Liberty Mutual Insurance Group, and AAA Insurance Company are a few other employers known for handing out relatively lightweight salaries ($37K, $40K, and $42K respectively).

Popular Skills for Insurance Claims Representative


Insurance Claims Representatives usually report a few specific skills. Fortunate workers who know Negotiation can expect a significant pay bump, scoring salaries 22 percent above average. Most people familiar with Claim Handling also know Negotiation.

Pay by Experience Level for Insurance Claims Representative

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For many Insurance Claims Representatives, more experience generally translates to higher pay. People who have worked for fewer than five years earn around $37K, and folks with five to 10 years of experience see a modestly higher median of $40K. Insurance Claims Representatives with one to two decades of relevant experience report an average salary of approximately $46K. Big financial gains seem to result from working for more than two decades; veterans in this group report earning $60K on average.

Pay Difference by Location

National Average: $39,522

Larger city markers indicate a job is popular in that location.

For Insurance Claims Representatives, busy Aurora offers a higher-than-average pay rate, 37 percent above the national average. Insurance Claims Representatives can also look forward to large paychecks in cities like Richmond (+32 percent), Atlanta (+29 percent), Sacramento (+18 percent), and New York (+13 percent). Insurance Claims Representatives in Nashville take home the lowest salaries, earning a whopping 25 percent less than the national average. Employers also pay below the national average in Cincinnati (16 percent lower) and Tampa (13 percent lower).

Related Job Salaries

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Experience Affects Insurance Claims Representative Salaries




National Average
$40,000


Skills That Affect Insurance Claims Representative Salaries


Claim Handling
up arrow 3%

National Average
$40,000

Customer Service
up arrow 1%

Insurance
up arrow 2%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 61 votes.

Gender

Female
74 %
Male
26 %

Years of Experience

Less than 1 year
12%
1-4 years
38%
5-9 years
16%
10-19 years
20%
20 years or more
13%

Common Health Benefits

medical benefits
Medical: 86%
dental benefits
Dental: 79%
medical benefits
Vision: 71%
dental benefits
None: 12%
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