Insurance producers are licensed and trained in sales and customer service, and they are responsible for selling insurance and insurance-related products to prospective clients. Additionally, insurance producers must ensure that the policies they offer comply with all insurance regulations, maintain a knowledge of all commercially available products and monitor all clients' insurance policies to be sure that the highest level of service is provided. Insurance producers must also maintain excellent relationships with current clients, which may help secure new client referrals; this includes resolving any client issues and claims quickly and efficiently.
Insurance producers typically work directly for an insurance agency, although they may occasionally work for an insurer directly. They generally work during regular business hours in an office environment. Travel within the specified insurance territory is required and may be extensive at times. Excellent written and oral communication skills are essential, and successful insurance producers have a positive attitude, are sales goal-oriented, and able to close sales effectively.
Insurance producer jobs typically require at least a high school diploma or equivalent. Additionally, many states require any person who is in the business of selling insurance to hold an insurance license. As licensed insurance professionals, insurance producers must stay up to date with the changing insurance marketplace by completing a set number of continuing education hours every year; the number of hours required varies depending on the state.
Insurance Producer Tasks
- Process the paperwork to enroll customers in policies and calculate premiums.
- Explain insurance policies to customers and help them customize policies to fit their needs.
- Sell insurance policies to businesses or individuals.
- Utilize referrals, phone calls, mailings, and other forms of advertising to generate new customers.