Intake Specialist Salary

Intake Specialists in the United States take home an average $14.12 per hour. Location is the biggest factor affecting pay for this group, followed by experience level. There are far more female Intake Specialists who answered the questionnaire than men, making up 86 percent. Although a strong majority have medical coverage and more than half have dental coverage, somewhere between a fifth and a fourth claim no health benefits at all. Job satisfaction is high and work is enjoyable for most Intake Specialists. The figures in this rundown are based on the results of PayScale's salary questionnaire.
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$27,145 - $50,484
$27K
$37K
$50K
MEDIAN: $36,607
10%
50%
90%

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$10.67 - $17.97
$11
$14
$18
MEDIAN: $14.12
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$17K$34K$51K
Salary
$27,145 - $50,484  
   
Bonus
$191.31 - $9,696  
Profit Sharing
$750  
Commission
$2,650  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,150 - $43,107  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 156
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$10.67 - $17.97  
   
Overtime
$17.74 - $30.09  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$191.31 - $9,696  
   
Commission
$2,650  
Profit Sharing
$750  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,150 - $43,107  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 339

Find Out Exactly What You Should Be Paid

United States (change)

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Job Description for Intake Specialist

Positions as an intake specialist are available in many companies, typically those in the health care field. These professionals take referrals from providers, contact those referred patients, and manage these patients' details. This process includes prescreening patients, processing documents, and communicating with a team of employees to determine the best available options for each potential patient. Most of the intake specialist's work is done in a team with colleagues performing the same tasks, and they usually participate in regular meetings with other employees and managers to receive and present updates about progress and goals.

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Intake Specialist Tasks

  • Answer, document, and resolve or escalate incoming telephone, fax, and email inquiries.
  • Follow up with clients, providing key information and documenting interactions.
  • Verify eligibility, demographic, and cost information to determine needs and necessary activities.

Common Career Paths for Intake Specialist


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Many Intake Specialists move into an Administrative Assistant role, which does not lead to a big boost in pay. Administrative Assistants on average bring in a similar salary to Intake Specialists.

Intake Specialist Job Listings

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Popular Skills for Intake Specialist


Intake Specialists report using a large range of skills on the job. Most notably, skills in Bilingual, Medical Terminology, Medical Coding, and Counseling are correlated to pay that is above average, with boosts between 6 percent and 9 percent. Skills that pay less than market rate include Phone Support, Insurance, and Typing. Most people familiar with Customer Service also know Microsoft Office.

Pay by Experience Level for Intake Specialist

Pay by Experience for an Intake Specialist has a positive trend. An entry-level Intake Specialist with less than 5 years of experience can expect to earn an average total compensation of $31,000 based on 380 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. An Intake Specialist with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $32,000 based on 106 salaries. An experienced Intake Specialist which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $36,000 based on 61 salaries. An Intake Specialist with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $40,000 based on 19 salaries.

Pay Difference by Location

National Average: $31,562

Larger city markers indicate a job is popular in that location.

Surpassing the national average by 26 percent, Intake Specialists in Washington receive some of the highest pay in the country. Intake Specialists can also look forward to large paychecks in cities like Dallas (+24 percent), Cleveland (+18 percent), Portland (+11 percent), and New York (+11 percent). Intake Specialists in Orlando make 23 percent less than the national average, proving that location is a major factor in pay. Not at the bottom but still paying below the median are employers in Atlanta and Philadelphia (12 percent lower and 8 percent lower, respectively).

Intake Specialist Reviews

Q: What is it like working as an Intake Specialist?

Intake Specialist in New York:
"Good work conditions, work flexibility."
Pros: Communication, customer service, learning new things, growth.
Cons: Nothing.

Related Job Salaries

Key Stats for Intake Specialist

Gender

Female
86 %
Male
14 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 70 votes.
Less than 1 year
9%
1-4 years
60%
5-9 years
17%
10-19 years
11%
20 years or more
4%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Intake Specialist Salaries

▲28%

▲13%

▲3%

National Average
$32,000

▼1%

Skills That Affect Intake Specialist Salaries

Bilingual
▲9%

Medical Terminology
▲7%

Medical Coding
▲6%

Counseling
▲4%

Case Management
▲1%

National Average
$32,000


Microsoft Excel
▼2%

▼3%


Typing
▼5%

Insurance
▼8%

Phone Support
▼12%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 70 votes.

Gender

Female
86 %
Male
14 %

Years of Experience

Less than 1 year
9%
1-4 years
60%
5-9 years
17%
10-19 years
11%
20 years or more
4%

Common Health Benefits

medical benefits
Medical: 75%
dental benefits
Dental: 64%
vision benefits
Vision: 53%
no benefits
None: 23%