Intake Specialist Salary

For Intake Specialists, hourly average wages total $14.43 per hour. Compensation ranges from $10.55 per hour on the lower end to $18.86 on the higher end. Geographic location is the biggest factor affecting pay for this group, followed by career length. Most enjoy medical while a strong majority get dental coverage. Vision coverage is also available to a majority. Intake Specialists who responded to the questionnaire are largely women, dominating at 83 percent. The majority of workers are highly satisfied with their job. This report is based on responses to the PayScale salary survey.
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$25,927 - $49,299
(Median)
$26K
$34K
$49K
MEDIAN: $34,239
10%
50%
90%

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$10.55 - $18.86
(Median)
$11
$14
$19
MEDIAN: $14.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$17K$34K$51K
Salary
$25,927 - $49,299  
   
Bonus
$0.00 - $1,041  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,270 - $43,309  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 152
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$10$20$30
Hourly Rate
$10.55 - $18.86  
   
Overtime
$0.00 - $27.27  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Bonus
$0.00 - $1,041  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,270 - $43,309  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 295
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Job Description for Intake Specialist

Positions as an intake specialist are available in many companies, typically those in the health care field. These professionals take referrals from providers, contact those referred patients, and manage these patients' details. This process includes prescreening patients, processing documents, and communicating with a team of employees to determine the best available options for each potential patient. Most of the intake specialist's work is done in a team with colleagues performing the same tasks, and they usually participate in regular meetings with other employees and managers to receive and present updates about progress and goals.

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Intake Specialist Tasks

  • Verify eligibility, demographic, and cost information to determine needs and necessary activities.
  • Follow up with clients, providing key information and documenting interactions.
  • Answer, document, and resolve or escalate incoming telephone, fax, and email inquiries.

Intake Specialist Job Listings

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Popular Skills for Intake Specialist


Intake Specialists generally report applying a varied skill set to their work. Most notably, skills in Microsoft Excel, Insurance, Customer Service, and Data Entry are correlated to pay that is above average. Skills that pay less than market rate include Case Management, Microsoft Office, and Phone Support. For most people, competency in Customer Service indicates knowledge of Microsoft Office.

Pay by Experience Level for Intake Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Salaries for inexperienced workers average out to $33K, and those with five to 10 years' experience earn a higher median of $31K. On average, Intake Specialists make $36K following one to two decades on the job. Respondents who boast more than two decades on the job don't boast commensurate pay, unfortunately; these veterans see average earnings of only $32K.

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Experience Affects Intake Specialist Salaries

Experienced
up arrow 13%

Mid-Career
up arrow 5%

Late-Career
up arrow 3%

National Average
$31,000


Skills That Affect Intake Specialist Salaries

Microsoft Excel
up arrow 16%

Insurance
up arrow 11%

National Average
$31,000

Customer Service
up arrow 2%

Data Entry
up arrow 3%

Phone Support
up arrow 11%

Microsoft Office
up arrow 12%

Case Management
up arrow 19%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 78 votes.

Gender

Female
83 %
Male
17 %

Years of Experience

Less than 1 year
7%
1-4 years
56%
5-9 years
19%
10-19 years
13%
20 years or more
4%

Common Health Benefits

medical benefits Medical: 80% dental benefits Dental: 74%
vision benefits Vision: 61% employee benefits None: 17%
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