Intake Specialists in the United States can expect to earn an average of $14.13 per hour. Geographic location and years of experience each impact pay for this group, with the former having the largest influence. Health benefits are not enjoyed by everyone in this line of work, and just over a fifth lack any coverage at all. Medical benefits are reported by a fair number and dental coverage is claimed by more than half. Female Intake Specialists far outnumber their male contemporaries among survey respondents. Most Intake Specialists like their work and job satisfaction is high. The information for this snapshot was generated by responses to the PayScale salary survey.
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$26,249 - $50,291
(Median)
$26K
$36K
$50K
MEDIAN: $35,965
10%
50%
90%

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$10.74 - $18.23
(Median)
$11
$14
$18
MEDIAN: $14.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$17K$34K$51K
Salary
$26,249 - $50,291  
   
Bonus
$98.63 - $9,899  
Profit Sharing
$750  
Commission
$4,800  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,223 - $43,048  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 159
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$10.74 - $18.23  
   
Overtime
$17.55 - $28.62  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$98.63 - $9,899  
   
Commission
$4,800  
Profit Sharing
$750  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,223 - $43,048  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 357
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Job Description for Intake Specialist

Positions as an intake specialist are available in many companies, typically those in the health care field. These professionals take referrals from providers, contact those referred patients, and manage these patients' details. This process includes prescreening patients, processing documents, and communicating with a team of employees to determine the best available options for each potential patient. Most of the intake specialist's work is done in a team with colleagues performing the same tasks, and they usually participate in regular meetings with other employees and managers to receive and present updates about progress and goals.

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Intake Specialist Tasks

  • Verify eligibility, demographic, and cost information to determine needs and necessary activities.
  • Follow up with clients, providing key information and documenting interactions.
  • Answer, document, and resolve or escalate incoming telephone, fax, and email inquiries.

Common Career Paths for Intake Specialist


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For Intake Specialists, career advancements do not tend to correlate with a rise in salary. On average, lower-level Intake Specialists earn similar salaries to those in higher-end positions like Administrative Assistant.

Intake Specialist Job Listings

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Popular Skills for Intake Specialist


Intake Specialists report using a deep pool of skills on the job. Most notably, skills in Bilingual, Medical Coding, Counseling, and Microsoft Excel are correlated to pay that is above average. Skills that pay less than market rate include Case Management, Insurance, and Typing. The majority of those who know Customer Service also know Microsoft Office.

Pay by Experience Level for Intake Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Relatively untried employees who have fewer than five years of experience earn around $31K on average. People who have worked for five to 10 years can expect a higher median salary of $32K. Intake Specialists bring in $37K after working for 10 to 20 years. People who have worked for 20 years or more actually report earning less than people who are in the middle of their careers; the veterans take home a mere $35K by contrast.

Pay Difference by Location

National Average: $31,444

Larger city markers indicate a job is popular in that location.

Home to some of the best pay for Intake Specialists, Washington offers exceptional salaries, 29 percent above the national average. Intake Specialists will also find cushy salaries in Cleveland (+18 percent), Dallas (+17 percent), New York (+12 percent), and Houston (+8 percent). Location significantly influences compensation, with Orlando Intake Specialists earning much less — 23 percent less — than the national average. Below-median salaries also turn up in Atlanta and Tampa (12 percent lower and 9 percent lower, respectively).

Intake Specialist Reviews

What is it like working as an Intake Specialist?

Intake Specialist in New York:
"Good work conditions, work flexibility."
Pros: Communication, customer service, learning new things, growth.
Cons: Nothing.

Related Job Salaries

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Experience Affects Intake Specialist Salaries




National Average
$31,000


Skills That Affect Intake Specialist Salaries

Bilingual
up arrow 9%

Medical Coding
up arrow 7%

Counseling
up arrow 1%

Microsoft Excel
0%

National Average
$31,000

Customer Service
up arrow 3%

Data Entry
up arrow 4%

Microsoft Office
up arrow 4%

Phone Support
up arrow 4%

Typing
up arrow 5%

Insurance
up arrow 7%

Case Management
up arrow 12%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 70 votes.

Gender

Female
85 %
Male
15 %

Years of Experience

Less than 1 year
9%
1-4 years
59%
5-9 years
17%
10-19 years
12%
20 years or more
4%

Common Health Benefits

medical benefits
Medical: 75%
dental benefits
Dental: 66%
medical benefits
Vision: 56%
dental benefits
None: 23%
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