Intake Specialist Salary
|Salary||$27,145 - $50,484|
|Bonus||$191.31 - $9,696|
|Total Pay (|
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).)
|$23,150 - $43,107|
|Hourly Rate||$10.67 - $17.97|
|Overtime||$17.74 - $30.09|
|Bonus||$191.31 - $9,696|
|Total Pay (||$23,150 - $43,107|
Job Description for Intake Specialist
Positions as an intake specialist are available in many companies, typically those in the health care field. These professionals take referrals from providers, contact those referred patients, and manage these patients' details. This process includes prescreening patients, processing documents, and communicating with a team of employees to determine the best available options for each potential patient. Most of the intake specialist's work is done in a team with colleagues performing the same tasks, and they usually participate in regular meetings with other employees and managers to receive and present updates about progress and goals.Read More...
Most work is done in an indoor environment with minimal risks, but some travel may be required depending on the employer. Hours and shifts vary depending on the employer, with some specialists working during normal business hours and others working longer shifts and/or outside regular business hours.
Educational requirements sometimes vary, but most intake specialist positions require a bachelor’s degree in behavioral science, social work, vocational rehabilitation, sociology, public administration, or a related field. However, some positions only require a high school degree or equivalent. Most employers require at least one year of experience in the intake field. Other important skills for intake specialists include communication, organizational, and customer service skills, as well as proficiency with basic computer programs. Some positions also require a driver’s license to travel to clients.
Intake Specialist Tasks
- Answer, document, and resolve or escalate incoming telephone, fax, and email inquiries.
- Follow up with clients, providing key information and documenting interactions.
- Verify eligibility, demographic, and cost information to determine needs and necessary activities.
Popular Skills for Intake Specialist
Intake Specialists report using a large range of skills on the job. Most notably, skills in Bilingual, Medical Terminology, Medical Coding, and Counseling are correlated to pay that is above average, with boosts between 6 percent and 9 percent. Skills that pay less than market rate include Phone Support, Insurance, and Typing. Most people familiar with Customer Service also know Microsoft Office.
Pay by Experience Level for Intake Specialist
Pay by Experience for an Intake Specialist has a positive trend. An entry-level Intake Specialist with less than 5 years of experience can expect to earn an average total compensation of $31,000 based on 380 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. An Intake Specialist with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $32,000 based on 106 salaries. An experienced Intake Specialist which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $36,000 based on 61 salaries. An Intake Specialist with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $40,000 based on 19 salaries.
Pay Difference by Location
Surpassing the national average by 26 percent, Intake Specialists in Washington receive some of the highest pay in the country. Intake Specialists can also look forward to large paychecks in cities like Dallas (+24 percent), Cleveland (+18 percent), Portland (+11 percent), and New York (+11 percent). Intake Specialists in Orlando make 23 percent less than the national average, proving that location is a major factor in pay. Not at the bottom but still paying below the median are employers in Atlanta and Philadelphia (12 percent lower and 8 percent lower, respectively).
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