The average Intake Specialist in the United States can expect to rake in roughly $14.10 per hour. Residence and tenure each impact pay for this group, with the former having the largest influence. Health benefits are not enjoyed by everyone in this line of work, and just under a fourth lack any coverage at all. Medical benefits are reported by a fair number and dental coverage is claimed by the larger part. Job satisfaction for Intake Specialists is high. Intake Specialists who responded to the questionnaire are largely women, dominating at 86 percent. Participants in PayScale's salary questionnaire provided the particulars of this report.
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$26,787 - $51,356
$27K
$36K
$51K
MEDIAN: $36,360
10%
50%
90%

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$10.64 - $18.23
$11
$14
$18
MEDIAN: $14.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Salary
$26,787 - $51,356  
   
Bonus
$192.44 - $9,635  
Profit Sharing
$750  
Commission
$2,650  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,112 - $43,744  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 162
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$10.64 - $18.23  
   
Overtime
$18.58 - $30.23  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$192.44 - $9,635  
   
Commission
$2,650  
Profit Sharing
$750  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,112 - $43,744  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 353

Find Out Exactly What You Should Be Paid

United States (change)

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Job Description for Intake Specialist

Positions as an intake specialist are available in many companies, typically those in the health care field. These professionals take referrals from providers, contact those referred patients, and manage these patients' details. This process includes prescreening patients, processing documents, and communicating with a team of employees to determine the best available options for each potential patient. Most of the intake specialist's work is done in a team with colleagues performing the same tasks, and they usually participate in regular meetings with other employees and managers to receive and present updates about progress and goals.

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Intake Specialist Tasks

  • Answer, document, and resolve or escalate incoming telephone, fax, and email inquiries.
  • Follow up with clients, providing key information and documenting interactions.
  • Verify eligibility, demographic, and cost information to determine needs and necessary activities.

Common Career Paths for Intake Specialist


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Intake Specialists' salary tends to stay somewhat level for those who assume higher-end positions like Administrative Assistant. Median pay for Administrative Assistants is $31K.

Intake Specialist Job Listings

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Popular Skills for Intake Specialist


Survey participants wield an impressively varied skill set on the job. Most notably, skills in Bilingual, Medical Terminology, Medical Coding, and Counseling are correlated to pay that is above average, with boosts between 7 percent and 9 percent. Skills that are correlated to lower pay, on the other hand, include Phone Support, Insurance, and Typing. It is often found that people who know Customer Service are also skilled in Microsoft Office.

Pay by Experience Level for Intake Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Intake Specialists do not generally earn higher incomes from more experience in the field. In this position, someone who has worked for fewer than five years can expect a median salary of $31K. The median for people with five to 10 years of experience is only a little bit higher at $33K. For Intake Specialists, 10 to 20 years of experience on the job amounts to an average salary of $36K. After two decades in the workforce, the average Intake Specialist generally earns more than ever; median pay for this group is estimated at $40K.

Pay Difference by Location

National Average: $31,512

Larger city markers indicate a job is popular in that location.

Home to some of the best pay for Intake Specialists, Washington offers exceptional salaries, 26 percent above the national average. Intake Specialists will also find cushy salaries in Dallas (+24 percent), Cleveland (+18 percent), New York (+11 percent), and Portland (+9 percent). The lowest-paying market is Orlando, which sits 23 percent below the national average, proving that location is a significant contributor to overall pay. A couple other locations with smaller-than-average paychecks include Atlanta (12 percent lower) and Philadelphia (8 percent lower).

Intake Specialist Reviews

Q: What is it like working as an Intake Specialist?

Intake Specialist in New York:
"Good work conditions, work flexibility."
Pros: Communication, customer service, learning new things, growth.
Cons: Nothing.

Related Job Salaries

Key Stats for Intake Specialist

Gender

Female
86 %
Male
14 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 71 votes.
Less than 1 year
9%
1-4 years
59%
5-9 years
17%
10-19 years
12%
20 years or more
4%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Intake Specialist Salaries




National Average
$32,000


Skills That Affect Intake Specialist Salaries

Bilingual
up arrow 9%

Medical Coding
up arrow 7%

Medical Terminology
up arrow 7%

Counseling
up arrow 4%

Case Management
up arrow 1%

Microsoft Excel
0%

National Average
$32,000




Typing
up arrow 5%

Insurance
up arrow 8%

Phone Support
up arrow 12%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 71 votes.

Gender

Female
86 %
Male
14 %

Years of Experience

Less than 1 year
9%
1-4 years
59%
5-9 years
17%
10-19 years
12%
20 years or more
4%

Common Health Benefits

medical benefits
Medical: 74%
dental benefits
Dental: 64%
vision benefits
Vision: 53%
dental benefits
None: 23%
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