Intake Specialist Salary

Median pay for Intake Specialists in the United States lies in the neighborhood of $14.41 per hour. The income range spans the entire spectrum between $10.74 per hour and $18.77. Geographic location and career length each impact pay for this group, with the former having the largest influence. Most Intake Specialists like their work and job satisfaction is high. A large number report receiving medical coverage from their employers and a fair number collect dental insurance. The vast majority of Intake Specialists (82 percent) who participated in the survey are women. The numbers in this rundown were provided by PayScale's salary survey participants.
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$25,947 - $49,248

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$10.74 - $18.77

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$17K$34K$51K
Salary
$25,947 - $49,248  
   
Bonus
$0.00 - $1,100  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,402 - $42,982  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 153
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$10.74 - $18.77  
   
Overtime
$0.34 - $27.25  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$0.00 - $1,100  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,402 - $42,982  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 301
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Job Description for Intake Specialist

Positions as an intake specialist are available in many companies, typically those in the health care field. These professionals take referrals from providers, contact those referred patients, and manage these patients' details. This process includes prescreening patients, processing documents, and communicating with a team of employees to determine the best available options for each potential patient. Most of the intake specialist's work is done in a team with colleagues performing the same tasks, and they usually participate in regular meetings with other employees and managers to receive and present updates about progress and goals.

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Intake Specialist Tasks

  • Verify eligibility, demographic, and cost information to determine needs and necessary activities.
  • Follow up with clients, providing key information and documenting interactions.
  • Answer, document, and resolve or escalate incoming telephone, fax, and email inquiries.

Intake Specialist Job Listings

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Popular Skills for Intake Specialist


Survey results suggest that Intake Specialists use a fairly large toolkit of professional skills. Most notably, skills in Microsoft Excel, Insurance, Customer Service, and Data Entry are correlated to pay that is above average. At the other end of the pay range are skills like Case Management, Phone Support, and Microsoft Office. Those educated in Customer Service tend to be well versed in Microsoft Office.

Pay by Experience Level for Intake Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Workers with less than five years' experience earn around $31K on average, and those who have five to 10 years under their belts see a higher median salary of $33K. People with 10 to 20 years of experience make an average of about $35K in this role. Folks with more than two decades of experience actually report lower incomes overall; their average comes out to a mere $32K.

Intake Specialist Reviews

What is it like working as an Intake Specialist?

Intake Specialist in New York:
"Good work conditions, work flexibility."
Pros: Communication, customer service, learning new things, growth.
Cons: Nothing.

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Experience Affects Intake Specialist Salaries

Experienced
up arrow 12%

Mid-Career
up arrow 5%

Late-Career
up arrow 1%

National Average
$31,000


Skills That Affect Intake Specialist Salaries

Microsoft Excel
up arrow 16%

Insurance
up arrow 12%

National Average
$31,000

Customer Service
up arrow 2%

Data Entry
up arrow 3%

Microsoft Office
up arrow 9%

Phone Support
up arrow 11%

Case Management
up arrow 19%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 76 votes.

Gender

Female
82 %
Male
18 %

Years of Experience

Less than 1 year
7%
1-4 years
56%
5-9 years
19%
10-19 years
13%
20 years or more
4%

Common Health Benefits

medical benefits Medical: 81% dental benefits Dental: 74%
vision benefits Vision: 61% employee benefits None: 17%
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