Junior systems administrators are responsible for handling day-to-day information technology (IT) operations for their organization. They are in charge of assisting system administrators with providing systems support for end users. Junior systems administrators complete support tasks for hardware devices and software packages, help with installation setups, and revise existing documentation guidelines. Other main functions include providing training for teams in other departments, answering technology questions as needed, completing administrative tasks when required, and filling out documentation when requesting new inventory.
Junior systems administrators work on removing security threats and malware from company systems, as well as trace network failures and research possible solutions. They assist other systems staff when deploying new software and upgrade installations. Junior systems administrators also complete regular backups and perform data recovery, assist in workstation life cycle rotations, monitor servers, work with other administrators to minimize downtime, and prevent data corruption. They also provide remote support and escalate issues to supervisors as needed. When handling financial or identity data, administrators must follow specific company procedures.
A bachelor's degree in computer science, information technology, or a related field is necessary for this position. Previous experience in a systems administrator capacity - as well as additional industry and software certifications are a plus - may be required or preferred. Junior systems administrators must possess strong interpersonal skills to explain system issues to non-technical personnel. In addition, they must be able to prioritize work and multitask in a fast paced environment. They should pay close attention to detail and have strong problem solving abilities as well.
Junior Systems Administrator Tasks
Configure, monitor and maintain updated virus protection software, and backup data for emergency recovery.
Provide timely technical support for users and work with them to solve existing problems.
Administer and maintain systems support for software, hardware and servers: test, troubleshoot, diagnose, and resolve all problems.