A Keyholder earns an average wage of $10.74 per hour. Most people move on to other jobs if they have more than 10 years' experience in this career. A skill in Operations Management is associated with high pay for this job.

$8.65 - $15.23

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National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
Hourly Rate
$8.65 - $15.23  
Hourly Tips
$12.08 - $23.47  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
$0.00 - $2,424  
$0.00 - $4,122  
Profit Sharing
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
$18,143 - $32,722  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 286

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Job Description for Keyholder

The main responsibility of the keyholder is to open and close their store. However, they are also trained in the day-to-day procedures that are necessary for their establishment to run smoothly. A keyholder is an important member of a store's management team, and they are generally third in line in terms of management after the manager and assistant manager. They also interact with customers and assist them with any requests.


Keyholder Tasks

  • Lead customers through the sales process: demonstrating product features/benefits, selecting product, coordinating and purchasing products.
  • Maintain the company's visual merchandise standards within a specific department and the overall store, including general housekeeping cleanliness.
  • Utilize company resources to generate traffic and maintain customer contact to build business.
  • Provide highest customer service standards while maintaining a professional demeanor and personal presentation at all times.

Common Career Paths for Keyholder

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Keyholder Job Listings

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Popular Employer Salaries for Keyholder

Popular Skills for Keyholder

Pay by Experience Level for Keyholder

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Keyholder Reviews

What is it like working as a Keyholder?

Keyholder in Syracuse:
Pros: The management team I work with. I enjoy merchandising and getting the chance to be creative.
Cons: Dealing with difficult customers, straightening the store, poor associates and recieving low pay for the high stress im put under.

Keyholder in St. Paul:
"Stressful, Strangely Rewarding, Morally Questionable."
Pros: The people are all fantastic human beings, and being able to work in an environment where I can be very expressive of myself is very fulfilling.
Cons: The pushiness that occasionally comes of retail, and the personal qualms I have regarding credit cards can provide a consist sense of moral disquiet.

Related Job Salaries

Years in Fields/Career:
United States (change)

Experience Affects Keyholder Salaries

up arrow 24%

National Average

Skills That Affect Keyholder Salaries

Operations Management
up arrow 18%

up arrow 8%

Sales Management
up arrow 6%

People Management
up arrow 4%

Customer Service
up arrow 2%

National Average

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 44 votes.


72 %
28 %

Years of Experience

Less than 1 year
1-4 years
5-9 years
10-19 years
20 years or more

Common Health Benefits

medical benefits
Medical: 33%
dental benefits
Dental: 31%
medical benefits
Vision: 29%
dental benefits
None: 65%