Knowledge Manager Salary
Median pay for Knowledge Managers in the United States is around $70K annually. Career length is the biggest factor affecting pay for this group, followed by geography. Most workers in this position report high levels of job satisfaction. Nearly all report receiving medical coverage from their employers and most collect dental insurance. This report is based on answers to PayScale's salary questionnaire.
Job Description for Knowledge Manager
A knowledge manager, a key figure within an organization, is responsible for storing, distributing, and managing information pertaining to the company and its effective operation. The main role of a knowledge manager is spread across a rather broad spectrum, but can be narrowed down to managing information assets. Their daily tasks generally consist of designing new knowledge distribution policies and disseminating that information via content management systems. These systems serve as a portal for other employees to use and take advantage of knowledge in the database, so keeping these information portals available to employees is vital to the success of the organization, though it is often an exclusively-internal mechanism.Read More...
The work is more mental than physical, and skills needed include communication, grammar, and organization. They must also be able to work both independently and in team environments to assist staff in implementing integration strategies and other activities in diverse groups. The work environment is an office setting, often within the headquarters of a place such as a law firm, investment company, engineering firm, or other industry.
The most common requirements to be a knowledge manager are a Bachelor's degree or equivalent and at least five years of related work experience. A knowledge manager typically works extended office hours and spends much of his/her time in the office or commuting between meetings and presentations. A typical day may involve waking up early to present the latest progress to seniors, training other personnel, and managing the information network from a computer workstation.
Knowledge Manager Tasks
- Oversee content strategy, content schedules and business requirements gathering.
- Internally advocate for and market knowledge tools and obtain buy-in and increased usage.
- Interview and understand user needs, problems and concerns and create strategies to build content.
- Communicate change management strategies and enforce policy adherence.
Knowledge Manager Job Listings
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Popular Skills for Knowledge Manager
Knowledge Managers who responded to the survey report just a handful of professional skills. Most notably, skills in Microsoft Sharepoint Server, Project Management, Knowledge Management, and Technical Writing are correlated to pay that is above average. Those familiar with Knowledge Management also tend to know Technical Writing.
Pay by Experience Level for Knowledge Manager
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Those who have worked for fewer than five years take home a median salary of $65K, and workers with five to 10 years of experience earn a higher $77K on average. People with 10 to 20 years of experience make an average of about $97K in this role. Survey respondents who have worked for more than 20 years actually report somewhat lower incomes of $93K.