Lab section supervisors provide point-of-care services to meet customers' needs in accordance with standard practices, and also coordinate functions and activities and work with managers and directors on department budgets. They also investigate customer service actions and incident reports and report these issues to the appropriate department heads.
Lab section supervisors must provide in-service education for other staff members and contribute to staff development via attending meetings, and internal/external vendor training is often required for this position to assume responsibilities for daily operations.
A bachelor's degree and at least six years of experience in the field are generally required for this position, and a clinical laboratory technologist license is also required for many positions. Lab section supervisors should have strong communication and leadership skills, and some may be tasked with orienting and training new employees and ensuring adequate staffing levels. They must also perform their work in accordance with regulations such as CAP and OSHA. Those in this position usually work during regular weekly business hours.
Lab Section Supervisor Tasks
Hire, train, evaluate and establish documentation for laboratory staff.
Communicate with regulatory bodies, partners, customers and suppliers.
Enforce safety procedures and protocols, ensuring regulatory adherence.
Write, edit and disseminate reports, manuals, guidelines and findings.
Conduct and oversee research to meet schedules and goals.