Learning specialist positions are available in a wide variety of organizations, from universities to financial institutions to large corporations. Generally, these jobs are found in organizations with a large customer and employee base, requiring an individual in charge of training and information distribution. The learning specialist's daily tasks typically revolve around training employees and/or customers. In the case of employees, it is common for learning specialists to develop training programs and seminars that allow new hires to quickly catch up with the needs of the job and work efficiently from their first day; they also provide ongoing education to existing employees, with specific tools and techniques varying by organization and industry. Positions that require work directly with customers generally include delivering product and/or service information, which can involving anything from discussing medical options with patients and families to explaining financial opportunities to banking customers.
Learning Specialist Tasks
Create and maintain databases to track participants, feedback, and technical issues.
Coordinate and maintain e-learning offerings, marketing, and technical infrastructure.
Develop new online courses and convert existing courses into e-learning options from syllabus to final evaluation.
Recommend and research software, content creation, and interactive media.