A licensed hearing aid dispenser is the person who is responsible for helping people with auditory problems attain tools to restore their auditory functions. This position is found within various healthcare organizations, specifically ones that specialize in audiology. This position can be found within a healthcare office, or it can be a position which travels to other healthcare offices, hospitals, and patients’ homes to perform services. This position can work within a team of other personnel, or this person can work individually under the direction of a supervisor. While this position will typically keep weekday daytime hours, this can be altered depending on clients’ needs.
A licensed hearing aid dispenser will be required to undergo a supervised training program before obtaining their license. This is typically a one-year course, but it can vary depending on the area. Continuing education courses are generally required. Some organizations will also require an associate’s or bachelor’s degree in audiology.
A licensed hearing aid dispenser will have a variety of responsibilities associated with their position. Overall, this person should be an expert with their company's hearing aid and be able to answer any and all questions regarding the hearing aid when working with customers. This person will be responsible for generating new business, interacting with various patients and physicians, conducting audiometric testing, making various recommendations for hearing aids, providing proper patient care, achieving sales goals, and maintaining all valid paperwork and files. This position requires a person who is naturally energetic and has a positive outlook; expert professional communication skills are a must.
Licensed Hearing Aid Dispenser Tasks
Manipulate devices to fit in patients' ear canals.
Tests patients' level of hearing impairment and recommend devices.
Sell devices to restore auditory functions in patients.
Adjust and replaces devices.